Le client n'a pas laissé de commentaire.
Lea-Ann T
Customer Reviews for Jeffs Attic Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I reserved to pick up using the mobile app. But I was not able to do so without speaking with an agent to help. According to the app I was not at the location. I would suggest that updates are made to app to ensure a smooth Mobile app pick up.
Kristen BThere was nobody in the office to receive the trailer.
Ingrid ADon't try to cheat people out of money for gas! Still waiting for a manager or someone to call me back regarding the money that was taken from my $100 deposit (which I still haven't received back) I am very dissatisfied with the service and want my full deposit back!
LISA KExcellent location and service Nice staff
paul pI've been a customer of various UHaul providers; this location was exceptional in customer care. I highly recommend it.
Denton WI left a voicemail on the weekend stating that I needed to extend by van usage and someone called me back within 5 min and assisted me with the extension! I was truly appreciative of the after normal business hours assistance
RICHARD SGreat to have U-Haul on the island.
paul pThe girl at the front desk was amazing and made a stressful day much easier!
Mary SWheel was out of alignment and CEL was on. Brakes felt good however and the cab was clean.
Robert MI got nothing.
Eric RGreat team. Very helpful and customer oriented.
Trenton GSarah and Jeff were wonderful to work with and I appreciate all the effort to help me. However the U-Haul App was horrible to navigate in addition the customer service on the phone was again horrible to deal with. I have been trying to reach U-Haul and I keep getting directed to the website which again is very hard to navigate. Once again I want to commend Jeff's attic for all their attempts to help me thank you
Kelley MQuick and painless. Very accommodating. Was unable to get a ride but was able to leave my vehicle there. Huge Help. Thank you!
Eric RThis location had the CLEANEST truck I have ever been in!!!!! I didn't have to clean it before I pulled off and the location was VERY clean. He was a delight to work with!!! I have ALREADY been telling people about the GRAND ISLAND location! Merci.
Ashanti SRien
Charles mSuch a smooth process would absolutely rent here again.
Apartments NNo comment.
Jose CJeff was super kind and helpful and wasted no time in getting me on the road in a pinch
MATTHEW MNo improvements needed. Customer service was excellent - friendly and very professional.
Richard MPlease see comments above that apply here.
Carl BI had an excellent experience due to the professionalism and friendliness of the staff. The rental process was done quickly and efficiently and the staff made good recommendations. I highly recommend this location.
Kathleen BGetting the truck was overly complicated. There was no one to assist. The truck was frozen over and needed 20 min to thaw out once started.
Shawn WFront tire nylon hold downs on car carrier may need to be looked at starting to fray needed to be trimmed to get in ratchet
Keith HVery friendly and professional service altogether.
Paul GMinor stuff: Building signage not where office is now located Office experience not yet sufficient (but got the job done)
Steven S