Owner was very helpful. Rental process was seamless. Great experience and good value.
Joseph G.
Customer Reviews for Jersey Shore Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Off-hours web-based return was used and worked well.
RICHARD O.Let us know how much it's going to be ahead of time instead of us being surprised by it.
DYLAN F.Nothing. Quick and easy reservation, pick up and drop off. No issues.
Kevin N.the trailer was ready to go they hooked it up for me. Very friendly and helpful.
John B.The Jersey Shore Collision was very helpful and made my experience better. The person over the phone who took my request, screwed things up. My booking was for one day (I asked for 32 days) and I was over charged. After I returned the trailer, two days later my account was charged a extra $354. I was issued a refund but what incompetent. Total slakers not booking correctly and over charging.
WADELMIRO F.S.O.
hunter N.Make sure people know they need to download an app, not just have a cell phone like our directions. Also, the app should have a contact to reach. We had an issue with the truck that was assigned and did not know what to do.
Richard B.He was the nicest man, very professional and kind.
Kate G.Pat very easy to work with during a holiday move. Highly recommend
Gary F.Nice staff who offered to park the truck for me. Very nice and helpful
John D.Don.t rent a trailer with steel cords coming thru the tire, could have been killed. Open at posted time. not an hour late.
SCOTT E.Reinstate military discount! Prices are outragous! Very unhappy with the experience
Matthew O.Pat was efficient and professional. Great value.
Patrick N.Better signage outside location. Too easy to pass until you see trucks in yard.
PATRICK S.Entire experience at this location was great! Owner was so nice!
Seton M.Customer service was excellent
MICHAEL M.Always have an easy time picking up from Jersey Shore Collision. Owner is helpful with last minute rentals. Only problems I've ever had is with the UHaul website itself for 24/7 truck share. Site periodically gets me to picking up my reservation but then I have to call and wait on hold to continue the pickup process.
MEGAN F.Rien
Glenn S.Reserved online. Wanted a pickup truck to move a bed, had to order a van. Pickup was there when we got van and when we returned it an hour later. Van oil light alert was on as well as low tire pressure light. so that was 3 strikes. Besides that, it was fine I guess, but if you are renting a vehicle I don't think ANY alerts should be on.
Maura B.Location has no place to park your car until you return the rental
Edward M.I had to go over the GW Bridge so the toll was taken useing the license plate. I tried calling 1-800-go uhaul but no one picked up. If someone could give me a call at 917-359-9208 so I can pay the toll it would be appreciated Thanks
teddy C.Professionally run excellent customer service
PATTY I.Manager very helpful. A very pleasant and efficient process
James D.Very friendly and helpful.
NORM C.Very satisfied customer!!
Dan N.Owner of location great. Could have appreciated Veterans discount! Thanks
ed B.Truck interior was dirty. Food crumbs, wrappers, etc. 2 minutes with a rag/vacuum, and it would have been clean.
Daniel M.The customer service at Jersey Shore Collision was outstanding. Pat was very helpful and made it a stress free experience. Will definitely be a return customer when I bring my daughter home from college in May!
Christina B.Very smooth transaction. Appreciated the advice on driving an unfamiliar vehicle. Great experience.
Gretchen W.Le service a été excellent.
SHERRI L.All is good!
Ken M.For repeat users, like myself, it would be nice if my account could track fuel replacement. I rented a vehicle a couple of months ago and left the tank much fuller that I got it. This past rental, I apparently left it a hair less than received, and I was immediately assessed a fuel charge. One way street, I guess?
George F.Service is great. Keep up the good work.
thomas R.We cleaned the van before it was returned. The owner stated to me we returned the van with a strong fish odor. I disagree.
larry S.Very helpful
john D.SERVICE WAS EXCELLENT! THE PROCESS WAS SO EASY! I WOULD RECOMMEND JERSEY SHORE COLLISION TO EVERYONE. GREAT EXPERIENCE.
Bart M.Pat is an excellent vendor for you.
katiedid F.Advise next customer there is no on-site parking. Also, van was basically "blocked in" I was on my own to figure out how to get van out of very small space. More of chance to damage van trying to get out of that parking lot than on road. Luckily I "escaped" the parking lot.
Jason S.Rep was polite and even backed the trailer into the parking spot. Very professional and would highly recommend to anyone.
Ronald C.Pat was awesome to work with. Great experience.
Thomas A.Make the website easier. Particularly uploading drivers license.
Thomas R.