Évaluations des clients Jim's Auto Repair

Could not access Truck keys. Location manager could see me and did not assist. Daughters called Jim and he talked rudely to them stating he was closed. Wife called and he refused help again. It took over an hr to get inside the truck. We lost that time with our hired movers and had to pay them for an extra hr on the back end to finish the job. Also pd for a hand truck & blankets that were no with the truck.

A bunch of my tool and all of my clothes got wet in a enclosed trailer. Does that make any sense whatsoever. My tools are now rusty an since I can't take a picture of wet clothes or send them a picture of how anything smells. No one has representative has responded to me. Very very disappointed with the trailer I rented. I also had to drive 2 and 1/2 hours to get the trailer then 2 and 1/2 hours back home. Which uhaul only knocked off 50$ for my travel. Then the associate who I rented the trailer from was very rude an didn't even sent up my trailer properly about 15 minutes on my way back home I got a call from some guy saying that the trailer was not setup right an I need to fix it. Ok that would be fine if I didn't have to do it on the side of the road otherwise I ran the risk that the trailer would fall off.

Great customer service, Will return as a recurring customer Thanks Frank

Great Guy n Equipment Very courteous Will recommend to friends

Great customer service.

Location changed last minute. Long time on hold then poor service. No one at shop, someone else had to get from his home. Shop was disgusting. He didn't understand I did everything on mobile and just needed key. I will not be using uhaul again

nothing

Truck was great. However.... All U haul trucks need LED HEADLIGHTS!!!!!! Driving at night is horrible AND VERY UNSAFE with the current halogen headlights. ALL OF YOUR TRUCKS NEED TO UPGRADE TO LED LIGHTS!!!!!! I can't stress this enough!!!!!! It will make driving at night much safer. Thank you for an overall great rental experience.

Jim did a flawless job with the whole process from start to finish. I would definitely go there again.

I think Jim needs to get better understanding of computer system ...Not being disrespectful.

Excellent service. Used several times. Will use again

Very good service. Will use again.

Very friendly and awesome customer service No attitude at all just very friendly