Évaluations des clients Jones Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Jones Service

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Scott M. le

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When we go to finally move into our new place ( which will be very soon) we intend to go right back there, there courteous, knowledgeable, and clear, and most definitely no nonsense, I love that in someone!

Kevin W. le

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Le client n'a pas laissé de commentaire.

Rebecca L. le

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Le client n'a pas laissé de commentaire.

john C. le

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Le client n'a pas laissé de commentaire.

Benjamin M. le

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Le client n'a pas laissé de commentaire.

Kelly C. le

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The sweet lady that helped me here was awesome!! Still NOT happy about driving to Morgantown & no one caring at all!

Lorraine H. le

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Le client n'a pas laissé de commentaire.

Rob F. le

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Le client n'a pas laissé de commentaire.

VINCENT C. le

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The the process what was out of whack. It took a week and a half to get the vehicle schedule. Then when they schedule they scheduled my vehicle 30 miles away. Which I had to pay for the riding distance. Go back to Albany then I had to come back through Nelsonville to get to Columbus. I return the vehicle in Grove City which was 20 minutes away and I have a place just 1.7 miles close to my new home

Jerry C. le

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Make sure you get what you asked for. Wrongly truck. Put money on bank card been 5 days and no return of money yet. And lost my trailer because if it.

Mark S. le

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Very small location. The store did not stock any supplies and had to furniture pads. The truck I was given had a warning light on. I drove a short while to another Uhaul location and asked about the light. They called dispatch and I was told it was fine to drive. The truck ended up breaking down about 70 miles into my move. Took three hours to fix the truck enough to continue on my way. I realize the truck was rented from rural Ohio, but I should have never been given a truck with a mechanical issue. It ended up being a fuel leak so I was told to drive a truck that was dangerous and could have caught fire or worse.

April M. le

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Easy to work with, and very helpful.

Curtis M. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Bruce A. le

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Clean the mud from the cabin of the truck. Clean the inside of the windshield so drivers can safely see the road. Have the reserved pads on hand so furniture can be moved without damage. Be present to welcome customers, not keeping them waiting 15 minutes for you to arrive. Clean a waiting area somewhere in the filthy building.

Mark G. le

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Friendly and helpful. Used U-Haul in the past and this experience was pleasant!

James C. le

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Le client n'a pas laissé de commentaire.

John C. le

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Friendly and helpful, as always.

Bill L. le

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Truck smelled like cigarette smoke. Location was in the opposite direction than where I needed to go.

Alexis D. le

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Nelsonville, Oh 45764 location Woman at counter was EXTREMELY rude to me because it was “supposed to be her day off” and told me my roommate was supposed to do his reservation online because she didn’t want to come in yesterday, even though we didn’t have the money when she wanted us to do it. When she handed me my keys she said “I fucking hate you all. Good luck moving” I was told I would receive an email to say I returned my rental by 7 pm yesterday. I never received it and got a call this morning from a uhaul office in Columbus, Ohio asking when I would return my rental. I told the man there when I dropped my rental off an hour early I never received the email and he told me it was fine. Highly disappointed in the way I was treated and I will NOT be coming back

Andrea F. le

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Le client n'a pas laissé de commentaire.

margaret G. le

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I think refueling should always go back to a full tank. It is very hard to guess how much fuel to put in to bring back to a 3/4 full tank.

Carla T. le

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Dropped off after closing time. Driveway was blocked by multiple vehicles, so dropped the trailer in what we hoped was a good location. Weren’t sure if we needed to drop paperwork off, so we called in the morning. No answer. Left message. No reply. The location was very convenient for our move.

Breeona L. le

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I didn’t know what to do, no representative was there, and no directions or numbers were posted on what to do.

Patricia L. le

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The location was not an issue. I would not recommend UHaul in general due to the fact that they kept changing the pick up and drop off locations, and it took over an hour on the phone to get the drop off location changed back to the city I was moving too. Moving is stressful enough and I was not happy with customer service.

Michelle W. le

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Le client n'a pas laissé de commentaire.

matthew F. le

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Le client n'a pas laissé de commentaire.

Dustin J. le

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No one helped.. I have a broken back and had to unhook the trailer myself.

RONALD S. le

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Not one thing very friendly and heplful

Megan R. le

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Le client n'a pas laissé de commentaire.