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HOWARD L.
Customer Reviews for JRz Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Linda is great! The office hours of operation and after hours key drop off are convenient. I had all my questions answered before renting. The check-in/return was a breeze.
Yvonne E.Service was great!👍 Linda was so helpful and very kind on providing the trailer we needed. 😊
DON D.Very friendly and helpful. Thank you.
Martin N.What a good job of explaining eveything.
wayne B.The window makes noise when fully closed, but other than that everything went well.
JACOB S.Great staff very help full, would recommend them to any one
David F.They did an excellent job very friendly folks
Robert V.very friendly and helpful!
Chuck N.excelant customer service linda in whiting awesome scotty out
Scott W.Staff was amazing and extremely helpful.
Justin G.This location and Linda in particular are wonderful. Your 24 hour app needs some improvement. 1. I verified the unit and location of my rental the night before. Between then and 7:30 the next morning, the parking lot was full with returned units completely blocking my rental in. I contacted support and was told they would assign me a new unit. There is no way the agent could really tell the second unit was not blocked in, it was. I had to wait until the location opened at 9 AM to initiate the rental. Linda tells me she has no way of knowing how many units will be returned as oneway rentals 2. I understood the rental is for 24 hours and originally thought I might get the unit back on site on the evening of the rental. With the late start, I finished up later than anticipated and returned the unit the following morning but within the 24-hour rental period. Linda was aware this would likely happen. The app charged me for two rental periods. I have since been refunded for the second rental period.
Peter S.Lady that assisted me this weekend was super kind, made the process very smooth!
Jennifer C.I don't remember her name, but the lady at JRz who took care of me was so friendly and helpful! She went out of her way to make sure I had a good experience amongst the stresses of moving. I'd absolutely recommend her to anyone!
Rebecca S.Maintenance even helped me figure out my fusees which was really cool of him. Lady at the desk which didn't catch her name was amazing.
Frankie R.Even though the location was closed someone was still there and checked me In. Good experience
Mike W.I really appreciated the very important information on using the truck that the employee at JRz Autobody provided!! I had never driven a U-Haul, and her help made a big difference!
Diane M.excellent service, fast interaction on pickup and return, Great job?
Jim C.They were so nice and helpful! I'd definitely recommend!
Laura W.They are friendly and have great customer service. I had a excellent time talking to her. I would highly recommend them to anyone who is moving.
Deborah D.No improvements needed. Everything was fine.
Wayne S.Charged for an extra $5 with no explanation. Gas was returned with exact amount of gas as it had when I got it so I'm not sure why this charge occurred. No email about the charge either. other than that it went great thanks
Tyler S.Very friendly attendant at this location!
Mindy P.Have the supplies as ordered at pick-up location!
James B.Nothing...excellent experience@
Rebecca T.Location was not open. Used APP to pick up truck. Uploading of pics was extremely slow which caused problems but did a live Chat with someone named Angelica at UHaul and she was able to assist us
Eric M.Great place to rent a u haul Wonderful people at this location
TODD Z.they charged me for the save movers insurance and i did not want it, otherwise very nice people who made my move wayyy easier
Olivia W.Linda & John were great. Easy to work with. Thank you.
Mike H.Friendly staff. Well organized, would recommend to anyone to rent from here!
Frank Y.Great customer service and very good to deal with
Lori J.Truck cab noise was loud and annoying. Lots of truck vibration and loose steering which makes driving exhausting.
Gregory K.Customer Service was EXCELLENT
Doug H.There is nothing they can change as they are the number one U-Haul company that I go to
Larry A.Linda and the staff were amazing.
Susan B.VERY friendly place to do business. I have had great service all three times I have been there and would recommend not only the U-Haul service they provide, but the auto repair they do as well.
Michael F.Excellent and quick service!
Steve R.Cruise control for the long hauls!!!
MATTHEW R.The people were super nice and helpful and everything went smoothly.
Julie W.The wonderful lady at the counter was helpful, knowledgeable and so kind! I will be returning when I need more uhaul equipment!
JOURINE B.Couldn't get the app or website to work when I went to pick up. Luckily, there was another customer on site, also having issues and he provided me with a phone number for customer service.
Philip K.