Rented a lot of uhauls and this was by far the best experience. Exceptional friendly staff and ease of paperwork was the best. Merci encore!
Jack Worzalla
Customer Reviews for JRz Auto Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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While I did experience some frustrations with the U-Haul app the day before picking up the truck, everything got better when Linda came into the picture. Linda called me from JRz Auto Body when I was on my way to pick up the truck and trailer; she assured me everything was all set and there was nothing to worry about. She even said, "take your time and stop for coffee if you need to; I'll be here and if anything happens and you can't make it before we close, just call me, I live nearby." That made my whole day. Just hearing those words helped erase the technical glitches on the app the night before. A few more Lindas would make this world a better place.
Tracy HERONCustomer service was fantastic. She was very helpful, knowledgable and easy to work with. Marshfield was not a good experience at all. He was rude, disrespectful and not pleasant to work with.
Jackie SchreiberPick up and drop off were easy. Everyone at this location were kind and helpful!
Elsa DuranceauU-Haul should send out all of their trucks with a completely full tank of fuel
Larry AustinWe called this location at the last minute to rent a 4 x 8 trailer after the first location in Wausau did not have a trailer available. The woman that rented it stayed a few minutes past closing to help us. She was great! Nothing she could do to be better.
Scott GreenGreat job
BRYAN CALLInterior vehicle cleaning.
JOHN WISKERCHENFriendly professional service!
Lisa DyeAmazing customer service and really kind people! We've used Uhaul many times in the past, wish we would've picked them for all those times. Would absolutely recommend to our friends and family!
Diana VangA+
Evan KoziczkowskiThe gal working was excellent!
Bobbie RogersAlways easy to work with. Quick to answer questions or resolve any issue if they arise. Merci.
JOSEPH FISCHERSuper nice people to do business with
JACOB SNIADAJEWSKILinda is great! The office hours of operation and after hours key drop off are convenient. I had all my questions answered before renting. The check-in/return was a breeze.
Yvonne EatonService was great!👍 Linda was so helpful and very kind on providing the trailer we needed. 😊
DON DIETSCHEVery friendly and helpful. Thank you.
Martin NellessenWhat a good job of explaining eveything.
wayne BrillowskiThe window makes noise when fully closed, but other than that everything went well.
JACOB SNIADAJEWSKIGreat staff very help full, would recommend them to any one
David FroehlichThey did an excellent job very friendly folks
Robert VanDeHeyvery friendly and helpful!
Chuck Newberryexcelant customer service linda in whiting awesome scotty out
Scott WilloughbyStaff was amazing and extremely helpful.
Justin GolonThis location and Linda in particular are wonderful. Your 24 hour app needs some improvement. 1. I verified the unit and location of my rental the night before. Between then and 7:30 the next morning, the parking lot was full with returned units completely blocking my rental in. I contacted support and was told they would assign me a new unit. There is no way the agent could really tell the second unit was not blocked in, it was. I had to wait until the location opened at 9 AM to initiate the rental. Linda tells me she has no way of knowing how many units will be returned as oneway rentals 2. I understood the rental is for 24 hours and originally thought I might get the unit back on site on the evening of the rental. With the late start, I finished up later than anticipated and returned the unit the following morning but within the 24-hour rental period. Linda was aware this would likely happen. The app charged me for two rental periods. I have since been refunded for the second rental period.
Peter SandersonLady that assisted me this weekend was super kind, made the process very smooth!
Jennifer CastilloI don't remember her name, but the lady at JRz who took care of me was so friendly and helpful! She went out of her way to make sure I had a good experience amongst the stresses of moving. I'd absolutely recommend her to anyone!
Rebecca SchwartzMaintenance even helped me figure out my fusees which was really cool of him. Lady at the desk which didn't catch her name was amazing.
Frankie RomoEven though the location was closed someone was still there and checked me In. Good experience
Mike WuenschI really appreciated the very important information on using the truck that the employee at JRz Autobody provided!! I had never driven a U-Haul, and her help made a big difference!
Diane Martinexcellent service, fast interaction on pickup and return, Great job?
Jim CzysenThey were so nice and helpful! I'd definitely recommend!
Laura WoodThey are friendly and have great customer service. I had a excellent time talking to her. I would highly recommend them to anyone who is moving.
Deborah DavisNo improvements needed. Everything was fine.
Wayne SantrochCharged for an extra $5 with no explanation. Gas was returned with exact amount of gas as it had when I got it so I'm not sure why this charge occurred. No email about the charge either. other than that it went great thanks
Tyler SplinterVery friendly attendant at this location!
Mindy ParkHave the supplies as ordered at pick-up location!
James BanovetzNothing...excellent experience@
Rebecca ThomasonLocation was not open. Used APP to pick up truck. Uploading of pics was extremely slow which caused problems but did a live Chat with someone named Angelica at UHaul and she was able to assist us
Eric MillardGreat place to rent a u haul Wonderful people at this location
TODD ZIAYAthey charged me for the save movers insurance and i did not want it, otherwise very nice people who made my move wayyy easier
Olivia WunderliLinda & John were great. Easy to work with. Thank you.
Mike HorejsFriendly staff. Well organized, would recommend to anyone to rent from here!
Frank Yates