Le client n'a pas laissé de commentaire.Thomas S.
Customer Reviews for JR'z Auto Body
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Stevens Point, WI 54481
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/3/2022 - 7/4/2022: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tina G.
No improvement needed. The staff person we worked with, Linda, is super friendly and knowledgeable.Dan AND Holly B.
JR'z is always helpful and professional from reserving the trailer to pick-up to drop-off. Thanks for the great experience.Mark H.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Mike H.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.Brett P.
Excellent service!Shayne R.
Trying to use the website for pick up was terrible. It wouldn't find my location right in front of the place. I used 3 different browsers. And tried the app. The app couldn't even pull up my reservation. I spent an hour and finally gave up and waited for the business to open. It was extremely frustrating. If I had another option in the future, my experience with the website would drive me to the competition. Fortunately, the lady at JR'z was super helpful and had me in my way in a few minutes.Steve V.
Nothing. Check in person was fantastic. Thoroughly explained every thing. Very knowledgeable.Thomas H.
Le client n'a pas laissé de commentaire.scott Y.
Always my go to place for rentals with very respectful folks!Driton A.
Have the truck cleaned out for customer. Both cab and box were dirty.Cindy W.
Le client n'a pas laissé de commentaire.Morgan E.
Great ServiceZach D.
A Madam who was working in this location 3448 Minnesota Ave Stevens Point, WI 54481 was very helpful and could say special Thanks from her.👍🙏shirahmad P.
No complaints whatsoever. Excellent service; Linda was very helpful with both reservation over the phone and pick up of the trailer. Would definitely recommend JR'z.David P.
The drop-off went very smoothly and I incurred no problems.William W.
Le client n'a pas laissé de commentaire.Rachel A.
Great customer service! Would always recommend! Really need more pickup truck availabilityWilliam C.
Le client n'a pas laissé de commentaire.Kevin D.
Very helpful staffJack S.
Very friendly and helpful service. They did a great job - very customer oriented!!!!!William B.
Le client n'a pas laissé de commentaire.karen Z.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Darrin R.
Friendly staff, willing to answer questions and willing to go out to truck for quick orientation when askedAnnie B.
Le client n'a pas laissé de commentaire.Raymond O.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Larry A.
Le client n'a pas laissé de commentaire.Mark B.
Friendly and helpful.Por V.
Awesome best U-Haul serviceJeremy S.
Awesome peopleJim S.
Le client n'a pas laissé de commentaire.Thomas M.
If A U-Haul supervisor has to be called for a customer's concern / complaint in regards to where they are to be picking up their trailer don't debate them and make the customer feel as your calling them a liar as I felt with this experience from a supervisor. JR'z staff itself is dynamite and great to work with and would rate them excellent !!!!!!!Larry A.
Le client n'a pas laissé de commentaire.Doug M.
Nothing needs improvement. The woman who runs the front desk is amazing!Emily H.
Friendly, helpful staff. Couldn't be more pleased.Jerrold J.
Le client n'a pas laissé de commentaire.Tracy B.
Le client n'a pas laissé de commentaire.Cassandra E.
There so helpful and did everything and above to help our family needs. Thank you all.SHARON M.
Awesome friendly service.Mark C.
Extremely friendly and helpful location! The lady checking us in was more than friendly and made for a good start to our moving day. Easy parking of the large trucks too.ADAM W.
Fix the app. It's horrible!David S.
Le client n'a pas laissé de commentaire.SALAAH E.
The roll-up door was stuck closed, and we had to pry it open each time. Other than that, everything went well. Noteworthy: There is a 2" step up when entering their office. I face=planted the cement floor from tripping on that little step. I am still sore and hurting 3 days later. There should be a sign on the door or building next to door stating Warning +Step Up.CINDY U.
Le client n'a pas laissé de commentaire.ANNETTE F.
keep up the good work,your kindness and helpfulnesses was greatly appreciated!!!!!! Kris and NancyKRIS K.
Le client n'a pas laissé de commentaire.KEVIN D.
Le client n'a pas laissé de commentaire.LISA KATHRYN I.
Le client n'a pas laissé de commentaire.BRIAN M.
Our original pick up location was on church street. VERY upsetting. No one told us they would be closed. And to try to figure out the self-service was TERRIBLE. Was on the phone 3 times, and the last time, they said we'll check to see who is open. Told me to call some number. I gave up and DID IT MYSELF. I found JRZ's was open, and he was EXCEPTIONAL. He went out of his way to get permission to go pick up the truck and bring it to his location. He was AWESOME. We were suppose to get the truck at 10:00, and never got it until noon. I feel some reimbursement should be given for our HORRIBLE time trying to get the truck from the CHURCH STREET LOCATION.ROGER M.
Le client n'a pas laissé de commentaire.Casey B.
The employee was extremely nice and helpfulJalaine S.
Le client n'a pas laissé de commentaire.GERALD W.
Top-notch customer service! This was such a smooth experience, and I really appreciated the patience and high-level customer service provided by the staff.SARAH K.
Le client n'a pas laissé de commentaire.BRIAN K.
The Uhaul represenatives at the drop-off location were friendly, knowageabl, and efficient. They helped us get the information they needed in just a few minutes. I would definetly recommend them.WILLIAM GEORGE F.
We reserved and paid for a dolly, but there was no dolly in the truck. Luckily we had a friend that we were able to borrow theirs. Can I get reimbursed for the dolly? it wasn't a lot, but could have been a real pain as we really needed one.Amanda R.
The lady was unorganized and also charged me for gas even though I had put gas into the truck before returning it. Not pleased at all.Hayden W.
Everything was fine!PHILLIP L.
Le client n'a pas laissé de commentaire.Heidi T.
We were not able to use the trailer because the size was misrepresented on the Uhaul site. We reserved a 6 x 12 trailer because we needed 6 feet of width. We rented it and the item we were moving wouldn't go up the ramp. It was about 6 inches too narrow at the top of the ramp. We rented way ahead of time, traveled from Ohio to Wisconsin to pick up an item we needed to move. We were not able to use the trailer and couldn't pick up the item. The people at the rental were dismayed but didn't have the authority to make any adjustments for us. They were great but so disappointed. U-haul.KATHRYN W.
Le client n'a pas laissé de commentaire.JEFFREY M.
Le client n'a pas laissé de commentaire.KEVIN M.
Le client n'a pas laissé de commentaire.Mark S.
Very Professional people at both locations clearly told us who to contact if an accident. They connected the trailer to our truck and we appreciate the care they took.RICHARD S.
Le client n'a pas laissé de commentaire.ELIZABETH S.
Excellent place to rent fromSHARON L.
I went to pick up the U-Haul truck and it ok then when I opened up the truck it was no dolly when I asked for two I only used it for an hour and a half I had to go rent dolly on a different company then they charge me for gas because it wasn't right back on the line 40 bucks can you charge me for the miles because I got sent to the point instead of Wausau so I had to pay extra mileage is it cost me $60 last time this time it cost me over 150 I am very disappointed and I definitely won't be going back to visit again if I have to get charged for the mileage you should've had the truck brought to the other site I very upset with u-HaulFelicia M.
Excellent customer service very friendlyKEVIN G.
Nothing it was awesomeCHRISTIE L.
Le client n'a pas laissé de commentaire.Laura H.
Le client n'a pas laissé de commentaire.WARD W.
Le client n'a pas laissé de commentaire.Kenneth R.
Were I picked up the trailer was great the phone service from uhull was not even close to being foodROBERT K.
Speed up the mobile pick up process - it shouldn't take more than 5 mins from start to finish.Richard Z.
Le client n'a pas laissé de commentaire.RAYMOND S.
Le client n'a pas laissé de commentaire.FRANK A.
Le client n'a pas laissé de commentaire.NATHANIAL D.
Great customer service!KEVIN N.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Jason D.
Le client n'a pas laissé de commentaire.Shawna K.
Great customer service!Tom H.
We will use this location again when my daughter graduates from college! Customer service was excellent and well kept vehiclesMARY T.
I deal with companies all over the world I'm 62 years old and polite I acknowledge good customer service but this woman both times that I've dealt with her over at 3 or 4 day period renting trucks twice was the worst customer customer service experience I ever had she was flighty she didn't know she was doing she was rude she wasn't attempted to the people that were waiting she was outside talking to some guy about a vinyl top on his car with three people waiting to deal with her and then she called me when I was having dinner with my wife cuz I asked what my bill was going to be for the day and she was snotty short and arrogant I would fire her ass in one heartbeat if she worked for me and that's just the honest God's truth I'm keeping it real I will never ever go back to that location I would rather rent a donkey and a cart then rent a truck from herRANDY J.
Le client n'a pas laissé de commentaire.Amy S.
The woman at the reception desk was one of the friendliest, nicest persons I've ever met.Peter W.
Le client n'a pas laissé de commentaire.KEVIN H.
The service at JR'z was excellent. They were prompt and friendly. I highly recommend renting a U-Haul from them.Brian H.
Le client n'a pas laissé de commentaire.EDWARD L.
Le client n'a pas laissé de commentaire.Megan C.
Le client n'a pas laissé de commentaire.EDWARD L.
Le client n'a pas laissé de commentaire.JEFFREY A.
Le client n'a pas laissé de commentaire.Jeff K.