Le client n'a pas laissé de commentaire.
ANNETTE F.
Customer Reviews for JR'z Auto Body
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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keep up the good work,your kindness and helpfulnesses was greatly appreciated!!!!!! Kris and Nancy
KRIS K.Our original pick up location was on church street. VERY upsetting. No one told us they would be closed. And to try to figure out the self-service was TERRIBLE. Was on the phone 3 times, and the last time, they said we'll check to see who is open. Told me to call some number. I gave up and DID IT MYSELF. I found JRZ's was open, and he was EXCEPTIONAL. He went out of his way to get permission to go pick up the truck and bring it to his location. He was AWESOME. We were suppose to get the truck at 10:00, and never got it until noon. I feel some reimbursement should be given for our HORRIBLE time trying to get the truck from the CHURCH STREET LOCATION.
ROGER M.The employee was extremely nice and helpful
Jalaine S.Top-notch customer service! This was such a smooth experience, and I really appreciated the patience and high-level customer service provided by the staff.
SARAH K.The Uhaul represenatives at the drop-off location were friendly, knowageabl, and efficient. They helped us get the information they needed in just a few minutes. I would definetly recommend them.
WILLIAM GEORGE F.We reserved and paid for a dolly, but there was no dolly in the truck. Luckily we had a friend that we were able to borrow theirs. Can I get reimbursed for the dolly? it wasn't a lot, but could have been a real pain as we really needed one.
Amanda R.The lady was unorganized and also charged me for gas even though I had put gas into the truck before returning it. Not pleased at all.
Hayden W.Everything was fine!
PHILLIP L.We were not able to use the trailer because the size was misrepresented on the Uhaul site. We reserved a 6 x 12 trailer because we needed 6 feet of width. We rented it and the item we were moving wouldn't go up the ramp. It was about 6 inches too narrow at the top of the ramp. We rented way ahead of time, traveled from Ohio to Wisconsin to pick up an item we needed to move. We were not able to use the trailer and couldn't pick up the item. The people at the rental were dismayed but didn't have the authority to make any adjustments for us. They were great but so disappointed. U-haul.
KATHRYN W.Very Professional people at both locations clearly told us who to contact if an accident. They connected the trailer to our truck and we appreciate the care they took.
RICHARD S.Excellent place to rent from
SHARON L.I went to pick up the U-Haul truck and it ok then when I opened up the truck it was no dolly when I asked for two I only used it for an hour and a half I had to go rent dolly on a different company then they charge me for gas because it wasn't right back on the line 40 bucks can you charge me for the miles because I got sent to the point instead of Wausau so I had to pay extra mileage is it cost me $60 last time this time it cost me over 150 I am very disappointed and I definitely won't be going back to visit again if I have to get charged for the mileage you should've had the truck brought to the other site I very upset with u-Haul
Felicia M.Aucun
THOMAS W.Excellent customer service very friendly
KEVIN G.Nothing it was awesome
CHRISTIE L.Rien
TOM W.Were I picked up the trailer was great the phone service from uhull was not even close to being food
ROBERT K.Speed up the mobile pick up process - it shouldn't take more than 5 mins from start to finish.
Richard Z.Great customer service!
KEVIN N.Great customer service!
Tom H.We will use this location again when my daughter graduates from college! Customer service was excellent and well kept vehicles
MARY T.I deal with companies all over the world I'm 62 years old and polite I acknowledge good customer service but this woman both times that I've dealt with her over at 3 or 4 day period renting trucks twice was the worst customer customer service experience I ever had she was flighty she didn't know she was doing she was rude she wasn't attempted to the people that were waiting she was outside talking to some guy about a vinyl top on his car with three people waiting to deal with her and then she called me when I was having dinner with my wife cuz I asked what my bill was going to be for the day and she was snotty short and arrogant I would fire her ass in one heartbeat if she worked for me and that's just the honest God's truth I'm keeping it real I will never ever go back to that location I would rather rent a donkey and a cart then rent a truck from her
RANDY J.The woman at the reception desk was one of the friendliest, nicest persons I've ever met.
Peter W.The service at JR'z was excellent. They were prompt and friendly. I highly recommend renting a U-Haul from them.
Brian H.Linda was absolutely amazing! So very very kind, informative, helpful and above all personable. She is the type of service rep that will bring me back for many of her business's services!
Sandy N.Clarify you cost would be great for all stop the hidden fees
KENNETH K.Code to the lock box did not work delayed our trip by over 12 hours
Rileigh B.THANK YOU! See you again for any of our future needs to haul things.
Bruce S.Easy rental process and great customer service!
Tonia S.The receptionist was very pleasant to work with and she was very helpful.
TODD S.Nothing! Linda and John at this location do a fabulous job every time I rent from them!
Rollie V.The workers were very helpful and made the experience quick and painless. Will rent again from them.
Nathan C.Both Linda and John(owner) were friendly and exceptionally helpful!
David P.only issue was that the system was down when i returned the truck so i couldn't finish the paper work.. which they emailed to me later.. so all good
Kent K.Very friendly staff helped me. And drop off was very easy.
Joshua B.It was excellent - the staff were amazing! I will rent a truck from them again!
Brianna D.The representative was very helpful, informative and very courteous
Delano R.Very friendly and great customer service!
Michael C.Trailer was there as promised. Very friendly helpful and accommodating service!
Todd G.Nothing good service
Lisa P.A+
Ron C.Nothing, great service!
Leah S.My only difficulty with my uhaul experience was the website and there was confusion about where I had to pick up my truck. I went to 2 different locations before I figured out the correct one.
Molly R.The lady was so nice!
Kassi C.Out standing customer service well wake people to deal with very nice experience
John H.Linda was so very helpful and kind. My U-Haul experience was a God send! Y'all made a difficult move succeed. Thanks ever so!
GLENDA J.Great people
DOUGLAS W.Nothing. Excellent customer service. Friendly service.
Rick G.