Le client n'a pas laissé de commentaire.
DUKE R.
Customer Reviews for K Kap Toppers Inc
(Concessionnaire U-Haul dans le voisinage)
4412 W State St
Rockford,
IL
61102
Pour nous contacter
4412 W State StRockford, IL 61102
Services dans cet établissement :
Heures
- Lun au ven : 8h30 am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Very friendly and helpful. Easy to return equipment
Christopher D.- Évaluation :
- 2
Fix the truck. Muffler is bad. Really loud driving. Not s good look for the company
Christian P.- Évaluation :
- 3
The windshield and hood was covered with bird crap. I had to clean it off otherwise it was ok.
Cesar Y.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Phan N.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
DUKE R.- Évaluation :
- 4
The tires needed air. They were down 5 and 8 lbs respectively.
RICHARD G.- Évaluation :
- 4
I did an after-hours drop-off. the only complication was with my mobile device.
Toinette S.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
CHAD S.- Évaluation :
- 1
I was given a 8:30 am pick up time. The location does not open until 9am. Owner was there but would not check me in until 9.
Stephen B.- Évaluation :
- 1
Never have I had such a horrible experience ever. Rented the truck online. Went to pick up. Followed the instructions online. No keys located anywhere on the property or truck. Had to call and talk to at least 8 or more people and kept getting different numbers to call because no one could answer any questions or help. The pickup for this truck took a little over 2 hours of sitting in the parking lot on the phone. Had to change our schedule completely around and cancel some things because of this. Also had to drive the truck back and forth more because we ran out of time the day of rental because of the 2 hour process. I would never recommend this location or rent from it ever again. What happened was absolutely ridiculous and not professional in any way at all. I think if it continues to run like this you will have no business.
Richard S.- Évaluation :
- 5
Make sure door is properly aligned for easy locking.
virgina C.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bobbi C.- Évaluation :
- 4
Have WiFi connection for customers.
Darnell W.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Francisco T.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Julie P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
teresa P.- Évaluation :
- 5
The uhaul customer service who does the reservations is terrible
Brandi T.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brandon C.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Donna H.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Michael S.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christin G.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
jim H.- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
jose P.- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHRISTINA S.- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Katelyn S.- Évaluation :
- 5
I was scheduled to pick up the unit on a Saturday morning. The location is currently on summer hours and closed Saturdays. Fortunately, an employee was driving by and noticed me in front of the business. He opened up for me and got the trailer checked out to me. He couldn't have been more helpful. This ended well, however, uhaul wouldn't have wanted the phone call you would have received had that employee not happened by. You must be sure a business is actually going to be open before sending a customer there.
David W.Services supplémentaires à cet emplacement
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