They were very rude! Over charged me, and told me it was my problem to fix with uhaul! Do not recommend this pick up location at all!JESSICA K.
Trailer Rental & Towing in Rockford, IL at K Kap Toppers Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Rockford, IL 61102
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Very friendly and helpful. Easy to return equipmentChristopher D.
Fix the truck. Muffler is bad. Really loud driving. Not s good look for the companyChristian P.
The windshield and hood was covered with bird crap. I had to clean it off otherwise it was ok.Cesar Y.
The tires needed air. They were down 5 and 8 lbs respectively.RICHARD G.
I did an after-hours drop-off. the only complication was with my mobile device.Toinette S.
I was given a 8:30 am pick up time. The location does not open until 9am. Owner was there but would not check me in until 9.Stephen B.
Never have I had such a horrible experience ever. Rented the truck online. Went to pick up. Followed the instructions online. No keys located anywhere on the property or truck. Had to call and talk to at least 8 or more people and kept getting different numbers to call because no one could answer any questions or help. The pickup for this truck took a little over 2 hours of sitting in the parking lot on the phone. Had to change our schedule completely around and cancel some things because of this. Also had to drive the truck back and forth more because we ran out of time the day of rental because of the 2 hour process. I would never recommend this location or rent from it ever again. What happened was absolutely ridiculous and not professional in any way at all. I think if it continues to run like this you will have no business.Richard S.
Make sure door is properly aligned for easy locking.virgina C.
Have WiFi connection for customers.Darnell W.
The uhaul customer service who does the reservations is terribleBrandi T.
I was scheduled to pick up the unit on a Saturday morning. The location is currently on summer hours and closed Saturdays. Fortunately, an employee was driving by and noticed me in front of the business. He opened up for me and got the trailer checked out to me. He couldn't have been more helpful. This ended well, however, uhaul wouldn't have wanted the phone call you would have received had that employee not happened by. You must be sure a business is actually going to be open before sending a customer there.David W.