Customer Reviews for Keep it Clean Total Detailing
(Concessionnaire U-Haul dans le voisinage)

145 évaluations

132 Modular Dr   Statesville, NC 28625

(704) 253-4673

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - Sam : 9h am à 5h pm
  • Dim : 2h pm à 6h pm

Services dans cet établissement :

Pour nous contacter

(704) 253-4673

132 Modular Dr
Statesville, NC 28625

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : fermé
  • Mar - Sam : 9h am à 5h pm
  • Dim : 2h pm à 6h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL Y. 
Évaluation :
1

Read earlier assessment!

Sandy S. 
Évaluation :
5

Drop off at this location was pleasant, however the original drop off sight 2329 Davie ave. Statesville NC was a nightmare, the man who runs it was rude and should not represent your company, he told us in part to F off

Bill A. 
Évaluation :
5

Return location AMAZING!!!!

Heather C. 
Évaluation :
5

very nice and helpful

KEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dale H. 
Évaluation :
5

AAA+++++++++++++++++++++++++++

RAY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
5

Super as always!!!

KEN F. 
Évaluation :
5

Always great with these folks

KEN F. 
Évaluation :
5

JEFF AND JENNIFER TREATED US LIKE FAMILY I WILL NEVER USE A DIFFERENT LOT AGAIN I'LL BE A LIFETIME CUSTOMER THANK YOU GUYS SO MUCH

DANEL L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

travis H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel F. 
Évaluation :
5

Very satisfied 10 Stars service...

VICTOR W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEN F. 
Évaluation :
3

Employees should wear masks during the pandemic. The office is cluttered and doesn't look very professional. That being said, I got what I needed quickly and very conveniently and would use them again.

ALLEN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Grant E. 
Évaluation :
5

Gas leak from Uhaul

Tonya T. 
Évaluation :
2

The man who runs the place was nice and assured us just handing off the keys was fine without doing anything else which we thought was odd. Then sure enough instead of showing us as checked in at 9:10a when we were there, U-Haul corporate called me asking when we'd return the truck in the afternoon, then I called the drop off location and asked the man and he assured me it was no problem and he'd correct it. Then the next morning we've been charged an extra day because he put that we checked in at 2:45am. Just a lot of trouble between pick up and drop off with u haul. Will likely go with another company to have a more streamlined experience.

TYLER J. 
Évaluation :
5

Great service! Friendly and well prepared

Treon A. 
Évaluation :
2

The people who helped me were very friendly and helpful. The office was a mess and not very professional.

Diane E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LESLIE M. 
Évaluation :
5

Great service and helped us out with a last minute need.

Sarah W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tristan C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
1

Truck had old rugs in the passenger seat with dog poop on them. Rented on a Sunday around 2pm and ask what time we needed to rent on Tuesday (the day we were moving) I was told as long as it was before 9pm I wouldn't be charged any extra. Jeff charged us for another day and blamed on Uhaul corporate. Very unprofessional. I wouldn't recommend renting from this place. Check out took 1 hour. Machine wouldn't take my 1st card which I just used and was accepted. Gave another card which he took another picture of. Just a very uneasy feeling the entire time.

Amy L. 
Évaluation :
3

Easy to return however dirty and awkward inside. Was told to call the 800 number regarding problems rather than help in person.

Connie Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia R. 
Évaluation :
5

Rien

Mary M. 
Évaluation :
5

I was well pleased with the service.

Mary M. 
Évaluation :
5

excellent customer service

Sheri S. 
Évaluation :
4

The was extremely helpful and professional, Thanks for excellent service.

Rodney J. 
Évaluation :
5

Nothing that I seen. Thanks

Randall B. 
Évaluation :
5

Everything was great

Kathryn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Labreia W. 
Évaluation :
5

Have more signage to show where to park and come to the office

Christopher H. 
Évaluation :
5

Only thing wrong is i was charged 2 217,58 for a 800 dollar bill

Tim M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel S. 
Évaluation :
3

Box tuck had not been swept out. Leaves and cigarette butts On floor. Guarantee you if I had turned it in like that I would have been charged cleaning fee.

Mona R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick D. 
Évaluation :
3

Again I was told he was going to make sure i received my 25 credit. he didn't do anything. and when i called back he said he couldn't do anything. Why tell me you can when you can't?

MELISSA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLRN CRANLSHAW C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonathan A. 
Évaluation :
5

Service was fast and friendly. No hassles and no up-sale harassment.

Laurel C. 
Évaluation :
5

Drop off was in a corn field. Had a line of 26' trucks. EZ to park in field by lane. It was closed. We did self drop, but still had to call return in because we couldn't access all screens to ck in. It worked out ok. Uhaul drop was 0,9 mi from new house.

Patrick M. 
Évaluation :
2

This wasn't even the place we were supposed to pick up the trailer they called the day before and changed location and time. It was a shed in a field

Richard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jill S. 
Évaluation :
5

Jeff and his wife were wonderful!

Rocio M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Baxter H. 
Évaluation :
5

Everyone was nice.

Jackie H. 
Évaluation :
5

They are so nice , and I would use them again. 5 star

KAREN M. 
Évaluation :
4

Very nice, friendly and pleasant service.

Diane C. 
Évaluation :
5

The gentleman was more than freindly and very helpful

nora G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jill S. 
Évaluation :
5

Excellent service. Truck was waiting on us with the car hauler already hooked up to the truck. I would definitely recommend this uhaul facility.

Stephen C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GREG L. 
Évaluation :
5

Blake at uhaul Statesville is great.

Robbin B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Guilford J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelia I. 
Évaluation :
1

Never recommend this location or Haul at this time. They work out of a utility shed that they sell. It is like 12X20.They were leaving as I pulled up, said drop if off by the other units..... and drive off. U haul is way better than this fly by nigh operation..... not friendly and not helpful. Not sure they know what customer service is...… I need a receipt, who do I speak to about that as they were NO HELP!

chuck S. 
Évaluation :
1

It was raining. The entire lot was a mud pit due to rain and it being only grass. One big rental truck was stuck in the mud. I was afraid of getting stuck or falling down in the mud myself. The lot needs gravel, if not paving. The lot manager was determined to get me the trailer I rented online no matter what. He physically pulled the trailer up an incline, through the mud, falling badly into the mud at one point, but did not stop until my rental trailer was attached to my hitch and I was underway. HE WENT WELL ABOVE AND BEYOND WHAT WAS EXPECTED UNDER THE CIRCUMSTANCES AND CONDITIONS ON THE LOT THAT DAY. He was very cordial and apologetic. I will gladly go back there if the lot is paved or graveled, otherwise no.

Robert T. 
Évaluation :
3

Personnel amical

Robert H. 
Évaluation :
1

Wrong location for drop off one hour and 10 minutes away from where I was at.

Theodore S. 
Évaluation :
5

Great Customer service

Bruce K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas P. 
Évaluation :
4

Everything was excellent for me

Todd A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis D. 
Évaluation :
5

Aucun

sam B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN B. 
Évaluation :
3

The gentleman that helped me was friendly, helpful, and very efficient. I really appreciated his help and how quickly he took care of my trailer rental. The location itself was pretty rough though.

Todd G. 
Évaluation :
4

Very friendly and quick

THOMAS C. 
Évaluation :
5

Very helpful!

Stan H. 
Évaluation :
5

The service was great, the truck did exactly what we expected. The truck drove good and was gasoline friendly. I would certainly us this service and location again.

RAY-NELL P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Staff was excellent and friendly. 5star location

David A. 
Évaluation :
2

To start the battery was completely dead took 10 minutes to get it to jump start. Truck and trailer had a lot of damage and the man got mad and kissy cause I made him mark all of it..I pointed out the water in the passengers head light he said it out out it condinsation but out of 4 trucks it was the only one with water..he said it's working it will be fine..got on intersate and the headlight blew...he acted like he didn't want to do what was needed to rent the truck like I was to picky

Pamela P. 
Évaluation :
3

Outside posting in huge letters was "open 7 days 10 to 5", however, when bringing back the vehicle on Sunday at 10am, they were closed. We were informed later that they open at noon on Sunday. This required two trips to return the trailer.

Charles R. 
Évaluation :
5

The young man that helped me was amazing and so helpful..will go back to them if i need uhale again ..

TABATHA M. 
Évaluation :
5

Was awesome friendly and more helpful than we have ever gotten at uhaul. Thank you so much

Nicole P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAYLOR W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LaTasha J. 
Évaluation :
1

First I had ordered a utility trailer and we went to get it and it wasnt there. Showed up 30min later and it was a cargo trailer. They didnt have a utility trailer but it was listed on uhaul site . I called uhaul customer service and was put on hold 20min. I got mad and just hung up. I will not ever use again after this. Made life way more diffcult for us. I asked for refund and thats when i was put on hold and left there.

Megan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL L. 
Évaluation :
5

Pick up had cig butts in ash tray. And smoked inside building

SHAWN S. 
Évaluation :
5

Customer service was one of the best I've experienced, staff was extremely friendly and made the experience all the better

anthony V. 
Évaluation :
5

The paper said the fuel gauge was full but when i got in the truck it was only 3/4 of the way full so i ended up having to put an extra 8 or 9 gallon in the truck before returning it. I thought maybe there was something wrong with thr gauge but the gauge was fine the truck just wasnt full when i got it. Everything else was good though.

Travis R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig H. 
Évaluation :
5

rt side windshiel wiper noisey

JAMAL K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRADLEY M. 
Évaluation :
5

Great experience

EDWARD F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Parker D. 
Évaluation :
5

I LOVE THEM GUYS

Jeff B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CURTIS M. 
Non les évaluations ont été soumises pour cet établissement.

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