Évaluations des clients Kelowna Self Storage Ltd

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kelowna Self Storage Ltd

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Richard L. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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Le client n'a pas laissé de commentaire.

Brittney K. le

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I am getting emails about an accident that never happened..?

Aziz A. le

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Le client n'a pas laissé de commentaire.

Amanda-Rae G. le

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Le client n'a pas laissé de commentaire.

Tara H. le

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Best kept secret in Kelowna!

William H. le

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Ensure that the requested equipment is available at the requested time and location.

jessica H. le

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Everyone was very kind and knowledgeable. The only thing is that I was told the price might be a little more than predicted but it was about $400 more. I understand it’s difficult to estimate price before but if there was a way to be more clear about pricing that would be awesome.

Erin S. le

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I was not happy to have to drive to Kelowna to pick up the trailer, when I had booked the trailer to be picked up at a Vernon location. It was an extra expense in time and fuel to have to do this, but the staff at the Kelowna location were very helpful and accomodating.

joe M. le

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Le client n'a pas laissé de commentaire.

HENRY R. le

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Original reservation was made at Orchard Park U-Haul location over a month ago with pickup scheduled for 6:45pm on August 29. When I arrived, I found location was closed with a note taped to the door advising their hours of operation were recently changed to 9:00 - 5:00. I was not contacted ahead of time to advise of the change in hours. No assistance was provided by U-Haul central reservations other than to put me through to their after hours department for which I waited on hold for over a half hour with no response. As it was getting late, I decided to drive to Kelowna Self Storage to see if someone there could help me out. When I arrived, staff person, Elise, was preparing to close. She could have sent me away as there were no trailers readily available at this location but recognizing my desperation, Elise made every effort to juggle things around and managed to supply me with the trailer I needed and ensured everything was hooked up properly and operational. I cannot express how extremely pleased I was with her help despite her having to stay after hours to complete the transaction. It would be nice if U-Haul gave her special recognition for her efforts but in any case, I would not hesitate to recommend Kelowna Self Storage for U-Haul rentals.

Joseph M. le

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Been there several times. Not always same person at the desk but always the same polite, upbeat, friendly service. Way out of my way but worth the trip just for the service I get.

Darrell E. le

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Excellent staff and location. Every uhaul location we visited was excellent and the staff helpful. Uhaul dropped the ball on us.

John D. le

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The ladies at this U-haul location are the best. Went above and beyond to help me. Inwould and have recommended this location to others. This was my second time using this location in the past 4 months. I just cant say enuff good things about all the ladies working there.

Carol C. le

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Le client n'a pas laissé de commentaire.

ALBERT C. le

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Le client n'a pas laissé de commentaire.

Brad B. le

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Le client n'a pas laissé de commentaire.

Kurt G. le

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The customer service lady was excellent. Very helpful, friendly and knowledgeable.

Paul A. le

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Nothing one of the better locations I have been to.

Maureen B. le

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The operator is the best - friendly and efficient.

Kelly M. le

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Have rented here before and will again.

Edward B. le

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Best uHaul outlet I’ve ever been to.

Stuart M. le

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Le client n'a pas laissé de commentaire.

Glen B. le

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Hard to improve on great service!

Albert C. le

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Le client n'a pas laissé de commentaire.

Sylvain B. le

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When we arrived, she initially told us that we were not supposed to drop off our trailer at that location. We showed her the paperwork and she still said it was not her location. After a bit of arguing, she eventually took a copy and agreed that it was in fact her location.

Kent P. le

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None they were fantastic

Travis E. le

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Everything was great! The staff were excellent and very helpful

Henry J. le

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It's my favorite Uhaul location. Service is always smooth and friendly!

Hector J. le

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Le client n'a pas laissé de commentaire.

Ron O. le

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Running lights not functioning and really could use a jack to ease the hook up and unhooking of this 6x12 trailer