Did not have furniture pads that I had rented online. I was sent to a second location which did not have them either. Did not get furniture pads. Spoke with a representative at uhaul who told me to contest the bill when I returned the trailer which I did and yet was charged for them,Samuel G.
Customer Reviews for Kennys Auto Supply
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very nice knowledgeable place.Molly H.
Le client n'a pas laissé de commentaire.Brian R.
Crazy rental pickup locations. But ya'lll found ne a truck.Molly H.
Le client n'a pas laissé de commentaire.Ronald P.
Le client n'a pas laissé de commentaire.Tim J.
Nothing! Everything was Perfect! Easy! Check out and in! Great Customer Service!roger E.
Le client n'a pas laissé de commentaire.Craig B.
Le client n'a pas laissé de commentaire.Michael S.
Louise was very friendly and helpful. She made picking up and dropping off very easy. The store was very clean and orderly. I would certainly do business with them again in the future.James P.
Le client n'a pas laissé de commentaire.Thom P.
Le client n'a pas laissé de commentaire.James H.
Cab and cargo area was very dirty and they didn't bother to clean before renting and had to put air in one of the rear tires of the trailer, as it was under 10 lb. Young lady at counter got confused checking me in and was not wearing a mask!Edson M.
Le client n'a pas laissé de commentaire.sandra G.
Le client n'a pas laissé de commentaire.ANAMARIE M.
Le client n'a pas laissé de commentaire.Kenneth B.
The U-Haul air-conditioning went out and it was about 100 degrees in the U-Haul. (Nothing to do with the pick up location.)Brett S.
Le client n'a pas laissé de commentaire.Shawn J.
Le client n'a pas laissé de commentaire.Kerri R.
Le client n'a pas laissé de commentaire.laurie S.
Le client n'a pas laissé de commentaire.John G.
The store was messy and not clean( lobby or bathroom.Joseph C.
It was very unorganized and put me behind schedule. The equipment was broken and when I asked for help loading my car they said someone could assist but then no one was there to assist when I needed it.Dylan L.
Le client n'a pas laissé de commentaire.Andrew V.
Maybe have the truck ready at the location it was reserved atSammy D.
When I rented the truck everything went very smooth, went home and packed up the truck, and finished BUT I called uhaul road side assistants to help bc the white latch got stuck in the roof, and waited an hour for them to come, the guy from road side called the operator sent him to an entire different state of which I wasn't even in. Canceled him and called back to get another road side guy and was NEVER sent any help. Finally had to flag down a kind and willing cop who the fixed my truck problem. Very upset with uhaul road side assistances, they were of NO help to me at all, even when I explained my situation that I needed to leave in a hurry bc my ex husband is a very violent man!!!Diane B.
Le client n'a pas laissé de commentaire.Chris H.
Le client n'a pas laissé de commentaire.Sandy J.
Online shows open until 7pm, owner called and said they weren't going to be around. Had to push back reservation time. Unprofessional.Celeste A.
The 24/7 drop off was extremely helpful enabling us to not burn up work hours for a quick drop off. Merci.William H.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.AMELIA P.
Helpful and friendly staff, was very easy to work with when dropping trailer offTerry B.
Le client n'a pas laissé de commentaire.Edwin G.
The application was NOT User friendly with repetitious questionsMILTON C.
I chose this location because it is a well known, almost nostalgic business in the area since 1946. The very unfriendly man behind the counter unable to conduct U-Haul business. Only one staff member is able to operate the system, she isn't there when they open. Should have been a red flag when I got a txt message saying I needed to pick it up two hours early bc no one would be there to assist me at 12 noon. When I returned the unit, the same uninterested and incapable man was there, was told to just leave unit in parking lot and someone would email me, still no confirmation from point of rental. There are a lot of U-Haul rental location in our area we will certainly choose any other than Kenny's next time.RYAN W.
Le client n'a pas laissé de commentaire.John G.
Not real happy with this experience been a Uhaul user for many years multiple times per year this time I think I was charged wrong and the dealer could not change the invoice from what was on the computer don't know what else I should do or where to turn to get this straightened out thank you Michael CampbellMichael Sidney C.
Le client n'a pas laissé de commentaire.stephanie C.
He did not have enough storage space for my trailer and he sent me to Ken's up the block. They were great and very good people.James A.
Le client n'a pas laissé de commentaire.liz M.
Le client n'a pas laissé de commentaire.Donna S.
Le client n'a pas laissé de commentaire.Shannon W.
Le client n'a pas laissé de commentaire.Raziuddin K.
Very helpful and friendly staff. Easy checkout and checkin. Well maintained equipmentJohn G.
I rented a 6x12 trailer. There was no one there to assist me getting it off of my hitch and it was too heavy for one person. Would be nice to have a better system on the heavier trailers to allow a single person to put it on/off.David A.
The people at this location were so helpful I will always come back here for my rental needs.Raleigh C.
Very helpful rep. Made it an easy process to return. Add one or two more counter stools.Burnir B.
Nothing, just want to add that the lady that attended me was a sweetheart and very nice!!Heisy R.
Le client n'a pas laissé de commentaire.AL G.
Fix all the issues I mentionedCarolyn G.
Le client n'a pas laissé de commentaire.Scott K.
Le client n'a pas laissé de commentaire.JERRY S.
Le client n'a pas laissé de commentaire.Rhonda S.
Le client n'a pas laissé de commentaire.Terry W.
Le client n'a pas laissé de commentaire.Patrick H.
Le client n'a pas laissé de commentaire.John D.
Lady at counter was slow but tried to be helpful. Not a great environment but was just dropping off so it was okMary S.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Rick B.
Friendly at both the pickup and drop off sites. Great customer service!JENNEFER M.
Le client n'a pas laissé de commentaire.Eugene M.
Le client n'a pas laissé de commentaire.Floyd S.
The starboard side tire strap was broken and tied in a knot around the inboard d-ring. Which made it shorter on that side, creating a dangerously unstable vehicle securing situation.JONATHAN W.
Le client n'a pas laissé de commentaire.Justin B.
Le client n'a pas laissé de commentaire.julie D.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Jessica J.
Le client n'a pas laissé de commentaire.TERRY B.
Le client n'a pas laissé de commentaire.BETH D.
Le client n'a pas laissé de commentaire.LILIAN B.
Rude unorangnized.GENE T.
Le client n'a pas laissé de commentaire.JUDAH V.
Had closed early so no one was there when dropped off. Did send a receipt promptly the next day.MASON M.
Have a lock to use. I had to purchase my own.Liz S.
Le client n'a pas laissé de commentaire.LARRY S.
Clerk was not on site at the appointed time for pickup. Gas setting on contract was incorrect.Paul V.
hAVE SOMEONE IN THE STORE THAT CAN DO RENTALS DURING LISTED HOURS AND NOT WAIT UNTIL AFTERNNON FOR A PERSON TO COME IN AND DO PAPER WORK. fENDER ON dOLLY WAS LOOSE AND NOT NOTED ON RENTAL RECIEPT WHICH ALMOST COST ME NOT HAPPY.JOHN F.
Best Uhaul place in town. Dont want this getting out though or i will not find what I need in stock.BRAD R.
both the man and women that helps us were very kind and helped us in a timely manner. A great experience.Barbara K.
Le client n'a pas laissé de commentaire.MAUREEN AND DA F.
Le client n'a pas laissé de commentaire.GERALD A B.
Le client n'a pas laissé de commentaire.Adam G.
Le client n'a pas laissé de commentaire.JENNA C G.
The truck I got had a broken passenger side rear-view mirror. It was incredibly dangerous and the truck should not be on the road until fixed. The mirror had obviously been smashed recently. The glass was broken and the mirror no longer held any kind of position. I stayed in the left hand lane on highways at all times because it was impossible to safely determine the position of traffic on the passenger side.brian K.
Le client n'a pas laissé de commentaire.thomas P.
Le client n'a pas laissé de commentaire.SCOTT W.
The drop off was early ( the day before it was due) and the owner was very helpful!!!TAMMY L.
Le client n'a pas laissé de commentaire.JIMMY G.
This location is not clearly a U-Haul drop-off. I knew the address but did not have the name and was unable to find it. Additionally, they were closed when I dropped off the truck so I cannot comment on the location itself or the personnel.JEREMY T.
The location where i picked up the truck was fine however somehow they didn't get my reservation. i feel this was uhauls fault and not Drake's. I was sent back and forth between two different locations before finally getting a truck. I was extremely frustrated and will never move using a uhaul truck ever again.