Customer Reviews for Kennys Auto Supply
(U-Haul Neighborhood Dealer)

201 évaluations

1106 Knox Abbott Dr   Cayce, SC 29033

(803) 939-0439

Heures d’ouverture

  • Mon-Sat: 10 am–3:30 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 8/27/2024: 8h00 am à 3h00 pm
  • 8/28/2024: 8h00 am à 3h00 pm
  • 8/29/2024: 8h00 am à 3h00 pm
  • 8/30/2024: 8h00 am à 3h00 pm
  • 8/31/2024: Fermé
  • 9/1/2024: Fermé
  • 9/2/2024: Fermé

Afficher toutes les heures

Services dans cet établissement :

Pour nous contacter

(803) 939-0439

1106 Knox Abbott Dr
Cayce, SC 29033

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 10 am–3:30 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 8/27/2024: 8h00 am à 3h00 pm
  • 8/28/2024: 8h00 am à 3h00 pm
  • 8/29/2024: 8h00 am à 3h00 pm
  • 8/30/2024: 8h00 am à 3h00 pm
  • 8/31/2024: Fermé
  • 9/1/2024: Fermé
  • 9/2/2024: Fermé

Afficher toutes les heures

  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob Z 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TOM N 
Évaluation :
5

Great, helpful staff.

Mark P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amari M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amari M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dora S 
Évaluation :
5

The staff were very friendly and helpful. They didn't have an appliance dolly available, even though I reserved one.

Zechariah K 
Évaluation :
2

I had an arranged. pick up for 10:15 am. The sign on the door said they opened at 9 am lady did not arrive until 1035 to work.

James J 
Évaluation :
4

Tons of space to park the truck!

James P 
Évaluation :
2

For some reason, the area where the U-Haul keys are given out wasn't open at this store until after 11am on this particular day. I was there earlier than that and had to wait for at least 45 minutes for someone to show up. While the person who gave me the keys was pleasant, the process was very slow even with nobody else in the store. I ended up driving to a full-service U-Haul facility less than a mile away to get supplies as there was nothing in this very old auto parts store I wanted. Not sure why I picked this location anyway with a full-service U-Haul facility so close by.

EUGENE S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ted Z 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFF C 
Évaluation :
4

Helpful and even let us know that they closed or no one would be available to help past a certain time! Great communication!

Marianne o 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VAN B 
Évaluation :
1

Didn’t come with the dolly I was charged for.

Zachary H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JENNIFFER A 
Évaluation :
5

An excellent rental experience! Thank you Kenny's Auto Supply in Cayce, S.C.!

Reginald R 
Évaluation :
3

Dropped the truck off before the place opened.

Larry L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY H 
Évaluation :
3

My trailer was not at the location that I was given in my reservation. I had to find out only when I arrived that it had to go to this location to pick it up. When I got here, the person behind the counter was pleasant, but not expedient. This location also did not have any moving supplies nor the trailer lock that I had pre-purchased, so I had to go back to the original location to retrieve those items. It made for a less than ideal process.

Kenneth H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandra D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry T 
Évaluation :
2

Office staff does not particularly like dealing with the U-Haul Trailers. To quote her "I don't know why they (the Management) mess with U-Haul it's a waste of time."

Gary P 
Évaluation :
1

Train somebody to be competent in handling a customer in a timely manner.

Robert Y 
Évaluation :
3

TRL. HAD NOT BEEN SWEEP OUT

EDWARD E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margie W 
Évaluation :
5

Very impressed how quick the team was.

John R 
Évaluation :
5

This was the best experience I've ever had with a UHaul rental. The staff at Kenny's is awesome!

stanley r 
Évaluation :
1

I reserved a 6x12 enclosed trailer online. It was accepted in your system, and I was given a confirmation number. When we got to the location to pick up the trailer, we were told that they did not have a trailer for us and have never had any trailers. They only ever have one box truck. We tried another location near by and they had no 6x12's available. That person got on his computer and was able to locate a 6x12 in a different town, so we went there and were able to get the 6x12 from them. Ridiculous. How could your system accept and confirm a reservation for a Uhaul location that never ever has trailers of any sorts?

Paul H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S 
Évaluation :
5

Great service and very friendly staff

John T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rajat B 
Évaluation :
5

The lady was very sweet, professional and helpful throughout the whole process!

Romeo E 
Évaluation :
3

Older location, but had my equipment on site and processed me promptly. No complaints

TODD S 
Évaluation :
4

I personally thought that you sent me way too many messages. You wanted me to save time and go through an online "registration ". Sent me several reminders to do it like I really had time to do it. When I finally got around to doing it I couldn't finish it because it was only showing a round trip form and mine was one-way. I also wanted to rent from a particular location which they said I couldn't do. Told me the location for pickup and then later changed it to a completely different location. Overall, I was pleased with the van and the lady at Kenny's Auto. Thanks

robert s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David H 
Évaluation :
5

I love discovering mom n pop locations. Awesome place with awesome people!!!!

Aaton L 
Évaluation :
5

Friendly, quick and efficient.

Mark M 
Évaluation :
5

Quick and easy drop off.

Andrew B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawanda R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adren H 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Helen B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terri S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Josh V 
Évaluation :
3

Overall a good experience. I received a text about a 20 % discount on the rental. I was working with the support team but never heard back from them. I expected the discount!

DAVID T 
Évaluation :
5

Rien

Miriam S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gretzaly g 
Évaluation :
5

Excellent customer service and very prompt service

Maniko M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jianhai S 
Évaluation :
5

Staff was extremely helpful and friendly

Darrick P 
Évaluation :
5

Easiest experience I have had with UHaul. The lady who checked me in was friendly and helpful. The man who hooked up the trailer was also friendly and efficient. There was no wait either for pick up or drop off. Great experience!

Emily E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Caleb K 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JOHN B 
Évaluation :
3

After hours drop off. So I did not interact with anyone at this location.

Tim B 
Évaluation :
5

Kenny's helped me, however I missed my move window and had already taken off work. My original receipt showed a different location. However when I arrived there was nobody there in this grassy weedy parking area. I found a phone number for parking concerns and it turned out to be the owner. He said he had no record of my request even though I gave him everything. I wasted 4 hrs of my day off for hi and 2 other uhaul people to send me all over Columbia sc. Kenny finally took care of me. I had been up since 6am and finally ate something around 4pm. Unacceptable I will be making a bigger deal of this debacle.

Jennifer G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geoffrey G 
Évaluation :
4

Well as of right now none for me

Jamil L 
Évaluation :
5

Very quick service and friendly staff. Great experience!

Jeff H 
Évaluation :
2

The service and equipment was good. The building itself is a very strange and creepy place.

mike s 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian F 
Évaluation :
5

No issues.

MJ G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

April A 
Évaluation :
5

Condition and quality of equipment was good. On point.

Paul B 
Évaluation :
5

Such an easy, great experience. Highly recommend

Alan G 
Évaluation :
5

Wonderful customer service, we would definitely recommend this location to anyone.

Suzanne R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily B 
Évaluation :
4

I used the dropbox at this location to return the truck.

john c 
Évaluation :
4

The lady was very friendly & helpful..!However the truck was not clean & gas was not were it showed,but had not one problem at all

Christian F 
Évaluation :
1

TERRIBLE CUSTOMER SERVICE! I WILL NEVER SEEK TO OBTAIN U-HAUL EQUIPMENT OR RENTALS FROM THIS LOCATION. EVER!! THEY HAVE NO ONE TO ASSIST WITH UNHOOKING RENTAL TRAILER AT THIS LOCATION. Per contract agreement hookups should be done by U-Haul representatives to ensure they are done correctly. Same with unhooking trailers. If a location cannot be staffed to have available personnel, then they should not rent U-HAUL equipment!!! Not to mention, the woman who answered the phone when I called to ask about this, she said, " I don't know what to tell you. We don't do that! (You) can just drive on down to (another location a few miles away) and see if they can help you." Of course, per the contract, there's a $20 change fee if you drop off equipment at a different location (or after hours). I look forward to sharing how horrible this experience was on social media so everyone knows to avoid this location. TERRIBLE!

Amanda C 
Évaluation :
2

old lady did mot what was going on

ANDREW M 
Évaluation :
5

Our experience at this particular location was pleasantly refreshing. The most kindest, knowledgeable people you'd ever want to have dealings with. They were very professional, informative and helpful! Will definitely recommend, continue to shop at, and rent U haul through Kenny's Auto Supply.

Michael B 
Évaluation :
5

Overall they was very friendly and helpful… the only was the inside floors wasn't clean and the back of the truck wasn't clean either. But I will tell my peoples to go there because it didn't take long and they was very friendly I appreciate them very much on such short notice

Charlina b 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Giles G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miranda S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian E 
Évaluation :
4

Although location is better than average as far as facilities go, they did not have my truck ready at 7pm for after hours mobile pick-up. After noticing an employee still inside the closed store I insistently knocked on the window until person was willing to come open the door. They were completely unaware of my reservation being for that evening even though person and I saw on their system. No apologies, just a "well, we got your truck ready now". Yes, after I knocked on the window for long enough that they realized I wasn't going away and decided to help me. I had movers scheduled to load the truck first thing next morning and truck not being ready for after hours would have completely spoiled my plans should these employee not still had been in the store after hours. Very upsetting. I contacted UHaul as soon as I left the store and let them know of the situation for my truck ready assurance payment.

patricia j 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Glen R 
Évaluation :
5

Gentleman backed trailer in for me . While drop off took less than 10 minutes

rachele p 
Évaluation :
1

There was no representative on site! No one answered the numbers I had for contact! Make sure that there is a solid plan for drop off so that the customer doesn't spend a lot of time trying to figure out what to do!

John G 
Évaluation :
5

The person there was nice and knowledgeable about the process.

Lonnie D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jonathan S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alejandro L 
Évaluation :
5

Keep up the good work, with excellent customer service!

david b 
Évaluation :
4

I did not receive any of the equipment that I rented

Jake L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tait L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy F 
Évaluation :
5

No Commit.

Alex P 
Évaluation :
4

I opted for checking in online so the keys should have been in the vehicle…..NO NOT THE CASE AT ALL… they had the keys inside of the establishment, only due to the couple working did I get the key 2,5 hours after I was to pick the up I actually had to knock on the window for the to help after sitting in their parking over 2,5 hours and having to call U-HAUL TO GET ASSISTANCE… Once getting the truck, I noticed the info had changed from dropping off in Alabama to dropping off back in SC ONCE AGAIN I CALL U-HAUL 郎the young lady answered the phone in the mist of here family dinner all I hear are kids and cartoons, unprofessional, she corrects she tells me to get a pin to write all of this information down…. That's a no for me, I request that she email me she told me she couldn't….. well I was driving so I could only accept an email….

Sharon J 
Évaluation :
5

Cleanest and most modern truck I’ve ever rented! 10/10!!

joseph f 
Non les évaluations ont été soumises pour cet établissement.

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