Very discourteous representative. Office was very untidy and smelled of cigarette smoke. Did not inspect the van when I got back yet I see I was charged for cleaning the van. Did not discuss anything with me or even checked the mileage. Just asked for the key. Such a disgusting experience. And let me not forget this. There was no hand truck available. I could not believe this. Renting a moving vehicle and a hand truck ordered but none available on pickup day and I was not advised. And the disgusting representative had no solution to offer when I asked where does he think I can get one. Disgusting, disgusting, disgusting.Susanne H.
Customer Reviews for Kennys Perfect Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Springfield, NJ 07081
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
customer serviveAura R.
Le client n'a pas laissé de commentaire.EDWARD P.
I have no problem with the location. There was a key situation with the mobile check in that made us wait and be late. The larger problem with the software. You can't return the truck. Picture part wouldn't work. Tried like 30 timesMarcus W.
Le client n'a pas laissé de commentaire.Jessica H.
Make it more clear where the keys are locatedZachary K.
Truck was very uncomfortable as there was no working AC.Brad C.
Fix the A/CCHRISTOPH L.
Online pick up was not good. It took 30+ minutes to get set up online to get the truck however U-Haul did not extend my time with the truck ( scheduled from 9-1, got everything set up by 9:45, they still expected the truck back by 1). The app does not work and you cannot click to read or accept the agreements. Getting the key was confusing. Next time I will go somewhere where there is a person operating the pick up.Andrew W.
The rental process was very easy and was handled efficiently.Janet P.
Unclear who/where to leave the equipment with. Had to wait extra time to find proper representative.Caroline M.
Give more instructions on where to find the key lock box.Emily B.
Nothing. Gentlemen that took care of me did an outstanding job. Very friendly and helpful.JOSE E.
Le client n'a pas laissé de commentaire.JARON R.
Le client n'a pas laissé de commentaire.MICHAEL G.
Make sure there are more vehicles in case a person would like to rent for more than a day, others would have vans or trucks to use.TSOLA N.
Le client n'a pas laissé de commentaire.BENJAMIN D.
Le client n'a pas laissé de commentaire.Stephen H.
Le client n'a pas laissé de commentaire.DEBORAH T.
Le client n'a pas laissé de commentaire.MATTHEW S.
kenny is extremely helpful and accommodating if issues arise. thanks againmatthew S.
Le client n'a pas laissé de commentaire.Ladina L.
Le client n'a pas laissé de commentaire.Michael Q.
Le client n'a pas laissé de commentaire.Mert D.
I did the online check in prior to arriving at Kenny's Perfect Auto Repair thinking it'll speed up the process of picking up the rental van. However, upon arrival, it says to log onto uhaul.com and click on "pick up my truck." 1. I was unable to find such button on your website and 2. i had to download the uhaul app in order to continue with the pick up process. It took about 45 minutes to do the self pick up because after realizing I had to download the app, it took another 20 minutes for the approval process. I was hoping the self pick up process would've been much quicker.Jenny T.
Maybe include blankets for extra protection for items..fred M.
everything was excellent. easy rental overfilled tank so i am a bit unhappy to waste 20$MATT S.
service was great and so was the staff at this locationDAVID C.
Pick up location was changed without clear notice. Revised location resulted in higher per mile cost and mileage due to being further away. â€œWord lockâ€ location was not well explained.James S.
Will never use this u haul againERICA M.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Vladimir A.
Le client n'a pas laissé de commentaire.ADAM L.
I was in and out quickly but the owner was a bit distracted and pretty gruff when I came and then gave a comment about some pre known minor minor scratches on the back door that were their earlier Not sure why he is uptight. The van was clean drove wellJonathan B.
Le client n'a pas laissé de commentaire.KOBA M.
Excelent location . Kind serviceDAVID C.
Le client n'a pas laissé de commentaire.PETER W.
The owner Kenny was very helpful and guided me thru the whole process. Will visit again.DAVID C.