Le client n'a pas laissé de commentaire.
Stacy Portney
Customer Reviews for Kings Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Convenient location, friendly shop owner, will definitely rent from him again!
James WilsonThe gentleman is very nice , but the shop is clustered and nowhere to park the equipment on return and the inside of the building is nasty
RANDALL GILLIAMGentleman on duty was helpful and courteous. Parking lot is difficult to navigate but part of that is that it's at a busy intersection and that can't be helped.
Russell BernardThe gentleman inside Kings Service was a HUGE help when my contactless check in was stalling. He took the time to make sure I was all set and I really appreciated it!
Roma KlineOwner was so pleasant and got us in before 8am. Always go to this location.
Gregory ModesittAll’s good
BILLY BAKERSmooth rental process. Terry King is a kind genuine man. Appreciate his service.
Lisa FoxI was very pleased. Thanks
CYNTHIA CROSSMr King was friendly and informative.
Robert WhitlockThere was no place to park and concerned I was parking in an illegal spot, tried to call and no answer. My response may be skewed with the phone check in challenge around confirming location
Steve GlazebrookThe truck was fine. We did have to jump the battery since it died on us once we got to our location to load it, which then we left it running and in turn cost us more in gas. It served its purpose.
Lyn ParrottPleasant experience. I appreciate Mr. King's patience and conversation.
Denise StrangSteve was fantastic
MICHAEL GRABERIt was a great experience! Our representative at Kings Service was amazing! I would recommend this location!
Stacy PetryNo staff, difficult to get into and out of. Too many cars and lawn mowers (i'm assuming all were there for repairs) to be able to maneuver around the Uhaul equipment for all the inspections needed and difficult to return equipment back into the position that it was taken
Russell BernardIrene Daniel Hanc for three days and I was late extra two hours and you charge me extra one day for rental insurance and a rental as well. I really disappointed about those two hours of you driving for Hall Dione. I would like to get this money back for that day.
ABDULLAH ABRAHAMEverything was very easy and smooth! A very good place to rent from!!
Rita WernerThe equipment ran and functioned properly. However, it was absolutely filthy and disgusting in the cab. The back had not been swept out. The check out process was a nightmare. I kept taking pictures and they were rejected time and time again. After 30 minutes (exhausted from the heat and moving) I finally called and spent another 15 minutes of the phone to finish the check out process. Overall, I have always had a positive experience with U-Haul. I truly believe this was just a isolated incident.
AARON NORRISLove using the app, amazing experience. Easy to use, covers everything.
Shawn FarrisThis is a one man shop. When I went to pick up the truck, the owner was out on a tow and I had to wait more than 1/2 hour until someone called me and did my pickup over the phone.
robert orourkeThe staff at this location made it so easy to get my vehicle and get me on the road quickly and safely.
Stephen HaasThe guy we talked with was super nice and helpful.
Tyme SampsonAwesome service. Very nice man
Alijah NunnVan had a weak battery, turned engine over very slow. Manager said he'd already reported it, and that someone from U-Haul came out and tested it and said it was fine. It's not. That battery is going to leave someone stranded somewhere.
Paul SmithVery helpful, and friendly!!!
Renee SeitzNever had any trouble with uhaul until rented a van at location in Maryville, IL. Left my car at empty spot and left location for my trip. Drove half an hour and then received a phone call from the owner of the business connected to uhaul service. He said that my car needs to be removed or it will be towed. I turned around and drove all the way back to repair my car to closest gas station which was not safe to leave my car there. Spend an hour of my time and 60 miles extra drive. The uhaul location in Maryville, IL isn't friendly for their customers to park their cars. Highly disappointed. This bad experience made me look for other car rent company.
Grigory ShaginTerry is amazing!! Courteous, helpful, professional…
Jacqueline NicolI liked the location but I didn't like dealing with the guy that works there. He was very rude to me and told me different things than the 800 number. Just wasn't impressed with them.
Sheridan RodgersTried to drop off the truck. No place to park and no one there to talk to. Called number and owner/employee named Terry refused to take the truck and hung up on me.
Aaron GreuelExcellent
RANDALL GILLIAMS.O.
RICCO MIMSNothing, the experience was perfect
Cameron ArmsteadEverything was ready on time. One light was out and not working, but was fixed on the spot, and very quickly.
DAVID STEPHENSService was great. Owner was super nice and very helpful - made sure I knew how to operate the equipment.
Lynda RandsTerry was very nice and got me what I needed.
Andrew StaffordGreat staff - very knowledgeable and friendly.
Randy CurtisThe truck seemed to take a while to switch gears, but ran well once it did, and did well in stop and go traffic on the interstate. The parking lot at Kings was super full,and I was afraid I wouldn't have a spot to park that big thing in!. I appreciated the on line check in and return.
Robin BatemanGood equipment, trashy location.
Deanna WheelerLocation tag for remote pickup needs to be adjusted, it took me about 30 tries and a ton of walking around to get it to accept that I was at the correct location.
Dana CatonOwner was a great guy to talk too. Very honest and has a good sole.
Clayton PraterKing's made my move-in to my new home blissful and easy. Merci.
Ryan SheaKing Service is awesome and very personable. Fortement recommandé!
christopher coleWindow seal side window on passenger side of truck created a very annoying whistle when speed got over 50 mph. Had to crack window to diminish, so became very aggravating when window had to be closed. Not a location dealer's issue though. Dealer would not know unless someone had told him. I informed dealer at drop off location.
Loren HughesWow, what a great place. Very good communication everything was upfront and straightforward. Definitely renting a vehicle from him in the future.
Jay DupyCustomer service was great and vehicle was clean but the engine light was on for all 700 miles and the driver's side mirror could not be adjusted for a safe line of sight. It was loose and kept dropping down. That part was hazardous for changing lanes.
Kathleen MedderTerry is a straight up stand up man.. I never have any issues at this location..
KALVIN DOBBINSAttendant was very friendly and talkative. Good experience in all ways.
William SteedlyMr King is super cool and very helpful!
Joseph StanleyNo room to maneuver in lot. Staff very friendly via phone, but haven't found anyone actually present the two times I've been there.
Norton MillerGreat guy! Hard worker!
Bruce Boren