Le client n'a pas laissé de commentaire.
Cassie C.
Customer Reviews for KP Management
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Fantastic! Person met us at the door. Did a complete walk through of the unit. Sure knows their business. Very professional and pleasant. Will definitely drop off here in future.
Emily V.Thank you for all your help. Kristene helped us solve our problem very easily and quickly.
Dale B.Very friendly and helpful staff
BENEDICT C.Easy and pleasant to deal with. The online process meshed seamlessly with the physical location.
Royal M.They have been outstanding; friendly, helpful and accommodating. Thanks you!
Bob T.Rien
JEFFREY JAMES E.They made my reservations and went above and beyond to make sure my needs were met.
Ben H.Keep up the great work
BECKY G.Great staff thank you very much.
Jeffrey D.Britney was AWESOME at the 1601 First Street , Gillette, WY., Uhaul location. 😊
Lynne C.No change needed. Excellent staff and service.
Gary H.they were nice and helpful
Jennifer T.Only place I will rent from, and there is many in this town to choose from.
MICHAEL M.The entire experience was great…everyone was very helpful!
Mike S.Very friendly, and helpful hooking up to the pickup.
David M.Great rental experience. Staff was extremely helpful and the Van and equipment was in great condition.
Bryan R.We did self check in when we dropped it off
tami P.Not much at all! Was a great location to do business with!
Eugene K.Sweep the floor of the equipment. The employees at this location are very friendly and pleasant to work with
Larry C.The location for friend
Tasha C.Your return process through your link was a complete joke. Nothing worked. Then finally a screen said to put the receipt in the drop box. I was so pissed by the time I left. Thank goodness there was nobody around.
Eric N.Did an awesome job at receiving and getting me started with my new residence
bob H.Very knowledgable staff
Carroll W.All good
Randall R.Did not know where what location until after dropping it off and found our closest to do of and ran out money because of keeping the truck where it needed to be so was unable to top it off when dropping it off because of all the run arounds.
Matt W.This location has outstanding customer service
DALE N.Helpful and friendly.
Lawrence E.Best U-Haul experience ever! I've never know a rental company to be so kind and helpful. Fast, easy. Equipment and process were top notch. They went out of their way to accommodate me. There's even an adorable mascot dog! If you're renting in northeastern Wyoming it needs to be from KP Management.
Monique M.The customer service was excellently
Jan P.Excellent service à la clientèle.
Mary C.The woman who assisted in our rental was very friendly, helpful, and fast! We would recommend and use them in the future! The truck was newer and worked very well for our needs.
Carl B.Nice people and very helpful.
Arron C.the whole prosses was quick and easy. staff was very friendly and helpful. The vehicle was easy to drive and operate.
Billie B.Customer service was outstanding at the location we used. Will use again when needed and will recommend this location hands down.
Harriett C.Don't cancel there reservation. We booked airline tickets after renting a truck. Then get a text message saying you canceled are reservation. Then promised you had a small truck witch we drove 100 miles to pick up and waited two hours and it never showed up. Then finally get a truck that 2 sizes smaller then we wanted. Go to another store to get are tow dolly and geuss what you up saled us into a car trailer for more money. Then all said and done we bring back truck three days early and same amount of fuel and charge my credit card for fuel.
Desire S.This location was so helpful. Uhaul made us to go to two separate locations for drop off but this location was very helpful with the confusion about drop off.
Dale N.I ordered a dolly which was not in the truck when I picked it up. I picked up the truck after hours so there was no way of getting the dolly at that time.
Tara P.It was so nice to be greeted by a warm and friendly face at the end of my long journey ✨ï¸.
Stephanie K.I respect the locations but I will never ever use uhaul again. Booked a truck and air transport 3 weeks prior to my move, no contact until the DAY BEFORE I moved ACROSS THE COUNTRY that my selected pick up location would NOT have either of my selected items and that I could either drive 4 hours round trip to get my transportation or I could use a truck that would definitely not work for my needs. It's 2022, to not have accurate information coming from a website or at least have a WARNING during booking to contact pickup location to ensure items. Absolutely ridiculous you not only cost me a day of travel before moving, but my life after with getting there on a certain day, the whole reason I planned ahead and booked it before travel!
Brady H.I think your company needs to pay closer attention to the trailer tags! Very upset that I had to deal with the police twice during my rental because tags were 5 YEARS EXPIRED!!!!!!!! As far as the location, it is hands down the best one and Kristene is amazing!!
Sara C.Not sure if was a problem with whatever GPS y'all use or what. But when you click on the directions button for location. It takes you the middle of a 4-way intersection right next to a railroad crossing. Which is about a quarter mile away from actual location. Also I don't remember seeing the name of location on the building or any signage. There was a couple that had driven 4hrs from Cheyenne because only this location had the vehicle they were looking for. They almost left town because they couldn't find location. Just lucked out because they decided to eat at restaurant near the location.
Jeremy M.Very good experience, quick and friendly.
Payson L.After hours return check-in was difficult. Glitches with uhaul website.
Michael C.Christine and her crew are awesome!
BRUCE H.Great customer service, good place to do business
Timothy D. | Expérience généraleThanks Kris!
ANNE R. | Expérience générale