Excellent
Claudia Ayon
Customer Reviews for Kuna Caves Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Was a different place that initially wanted but was a good place.
Lisa johnatakisExcellent customer service at this location!
Chris PrunerIt was great. Not as great as the young man that got me set up. He was outstanding.
frank bootheKuna caves was very neat, customer service was above and beyond. Little bonus they sell handmade candles and scents at the kuna caves location so the smell is wonderful when picking up a U-Haul.
Austin HagenApp wouldn't let me complete check in, so I went to the inside counter.
Shawn JefferdsAmazing customer service- Cam is great
BEN REMERSo thankful !!! All was perfect !
Michael PoachLove cam, he is a great guy who assisted us
Josu AmuchasteguiEverything was easy peasy. Had no problems.
diana barneyThe truck I rented smelled heavily of cigarettes smoke to where I was choking. Putting the windows down helped somewhat but as soon as you stop it initially get in after a break from driving, it was bad. I have a strong allergy to tobacco, I didn't think it would matter. All I drove was to my house, then to a heavy equipment rental place and back home twice, one to rent and one to return. Then I drove it back to the storage place to drop it off. As soon as I got home, I got really sick, still sick, like an allergic reaction. It started right after dropping the heavy equipment back off and on my way back home. Within 30 minutes of getting home after returning the truck it hit me like a brick wall. My nose won't stop running, I have a constant headache, my voice is raspy, dry throat, lungs feel tight to where I can't take a deep breathe without coughing, my stomach hurts, fatigue, etc. I don't mind the location but there needs to be a warning about the steering smell of cigarettes for everybody who is looking to rent that truck. For those who don't smoke, they shouldn't rent it. Whoever rented it before me ruined it because you'll never get that smell completely out and the truck only has 8K miles, and the antenna was missing. I didn't notice at first because I rented it at midnight but it's gone. You can still pick up some stations here and there.
Tristan RobertsI did an after hours drop off. I don't know if the uhaul app wasn't working or if there was a poor signal, but it took an hour to fulfill all the requirements for the after hours return. Don't advertise that it will be 15 minutes when it isn't.
CHERYL DEFRENZAExcellent and easy! Very friendly service! Super clean lobby. Great equipment. The one to go to for sure.
David DidonatoGreat location and staff is awesome!
Travis WalkerMy experiences with u-haul have always been great ones.
chris beckwithWe had great service at Kuna Cave Storage. Cam was so helpful, and took great care of our needs.
Lynne JesterMy experience was nothing less than perfect. Don't know what else to say.
RICK HJELMThe gentleman that checked us in was very professional an helpful, we returned the big u haul, then rented a pickup, an he was great, even called an made sure things where good or if we wanted it for another day, thank you our moving experience was smooth thanks to u haul.
scott hooperExcellent above and beyond
ROBERT KITTERMANGreat customer service, cam is amazing and has always been here for us!
Josu AmuchasteguiVery friendly and helpful. I would definitely recommend this location to anyone moving to or from Idaho!!
Christy StevensCameron, took care of my needs and in a short time had me on my way. It was even on a Saturday. Thank you Cameron. A shout out to Crystal - Traffic Control person in Boise. She told me just what to do to take care of an issue I had with the truck. Thank you Crystal.
Dave BrickerCameroon was a nice young man 👨🏿 clean location, great people and very laid back.
Josu AmuchasteguiCam was very helpful!
Charles BabiarzPlease see above! :-)
Jeff FranklinNot much !! 😊
Thomas DegrioThe staff at Kuna Caves have to be the friendliest and most helpful I've ever encountered. The reservation was easy, and I have to make a few changes and they were happy to adjust as needed. I was a little late in picking up the trailer and they called to make sure I was still coming and would stay a little late if needed to meet my needs. Customer service at it's best.
RICK HJELMThis was a great overall experience. I was impressed with the helpfulness, friendliness, and ease of everything! Merci.
Lindsey VarratiCam, like always did a wonderful job! Inoki has a great crew!
Josu AmuchasteguiGood stuff 😃
Jeff FranklinExcellent customer service, very flexible with me due to having date changes. Thanks for your help.
TODD JULIUSI have been coming here for my rentals. The service has been great, Cam and Shelly will take good care of you. Great place to get a storage unit, clean and secure!
Josu AmuchasteguiCam is an amazing asset, I wish there were more people like him out there. Great customer service!!
Josu AmuchasteguiExcellent service à la clientèle
Norman ShatzCam was great
John VittoVery helpful staff. Couldn't have been better.
Lonnie JohnstonGreat customer service!
Brenda OwensI had to rent a pickup truck on multiple days and a trailor for a one way trip. The guys there made the rental process easy and helpful. I would give my recommendation. I also think the facility that I returned the trailor to was a easy process.
Patrick AdamsCameron was very courteous and helpful. Made the pick up and drop off process very easy.
Eugene TyshkevichVery helpfull.
Kuna Storagequick effecient friendlu
allan rockwellNo wait he was there immediately and checked out quick.
Robert MillerI did an online return.
Steve McNeillCameron was super nice and helpful answering all my questions as well as the best place to drop off my junk. Thanks, Cameron.
Troy LundquistPolite and efficient service. Would recommend!
Frank LednickyCam was so helpful. I appreciated everything about my experience with this location and it's service.
Kris FosnessCam and Inaki were great at helping me out
Josu AmuchasteguiCam was amazing, he really helped us out.
Treva TaylorCam did an amazing job and the truck was rented clean with no issues
Josu Amuchastegui