There was a complete mishandling of the reservation. The reservation had to be canceled and then redone. At that point I was charged double from what my brother had originally been quoted the month prior when he made the reservation. Because I didn't know what the original charge was I could not dispute the new charge at the time. The original charge for the time was 240 $. The new charge was 460 $.Tyler D.
Trailer Rental & Towing in Kuna, ID at Kuna Caves Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kuna, ID 83634
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar au Ven : 9h30 am à 5h30 pm
- Sam : 9h30 am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kuna, ID 83634
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 5,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Person was very prompt, courteous and knew what she was doing. We will order from them again when needed.Vern M.
Called me gave directions made my drop-off stress free. Robert Brooksgmail.com B.
Candace was AWESOME!Eugene F.
It was very easy to get in and out of here. The traffic is also minimal which provides a less stressful pick up.Morgan P.
My experience with Uhaul itself was awful. Made reservation a month in advance. Called the week of my move and told didn't have a truck for me at the location I chose. Transferred it to another location. Called and told that it would be two hours later in the day to pick up. Candace from Kuna Cave Storage said give me a minute and I will call you back. Meanwhile I called Uhaul itself. Asked about why I was getting run around. Said my reservation was just a request. Said they would not help me out. Would not pay for extra miles I would have to drive to go get truck. So I called Penske Truck to get a new rental. Penske reserves a truck for you when you make a reservation. While on the phone with them Candace called back to say she had gotten me a truck for the time I needed. They only reason I kept my Uhaul reservation is because of Candace at Kuna Cave Storage. She went up and beyond to make sure my move was a good one. Thank you so much Candace for caring about my families move. I will recommend Kuna Cave Storage just because of the experience you provided. Thanks again.Scott P.
It was so easy, truck drove great. Customer service was fabulous! Oh and quick!! Thank you!!ANNETTE G.
The uhaul.com after hours check in process is extremely tedious to say the least. One should be warned to start the process while still in the truck. I took pics of the mileage and gas gage and then walked back to the building to turn in my keys and had to walk back to truck to take all these pictures that I had already taken but was unable to choose photos from my gallery on the website. It would be helpful to fix that process. The check in took me a good 10 min. Just a suggestion.Traci H.
The verification process was very long an annoying and frustrating.Brittany V.
The woman who has called me initially requested I return the trailer to a different location by 6pm on 9/5. I was a bit surprised when I was charged an additional day when I logged in to complete the return.Jennifer T.
Kuna Caves Storage was extremely helpful and knowledgeable about the trailer that I rented, the online reservation app was very user-friendly and worked perfectly. With everything going on it was nice to have a hassle-free experience in these crazy times. Thank you!!! -Jim W., Customer for life.Jim W.
Candice has always been a great help, no problems, very friendly and professional. Great asset to the Uhaul team.Zowie H.
The manager was very pleasant and helpful. Will return again for uhaul needs.Steven G.
Excellent customer service and easy experience for my first time renting a uhaul. Thank you for making it so easy!Mechelle C.
Easy drop off. Friendly staff.Bill M.
The front desk lady was amazing! Very polite and had great customer service skills! Would only go to Kuna Caves Storage! Thanks!TYLER G.
Truck was not checked from previous driver before giving it to me to drive.Alexandria K.
Fantastic service by the manager. 5 starDarrell J.
Not at this time.Loren G.
Great staff, equipment, and truck compromise in lue of having truck I wanted. Bravo U-Haul!Scot A.
Excellent service! Very friendly for return process.Stephen L.
Friendly employees. Didn't interact with much because of the flu virus restrictions.Brice M.
Always great to rent from here! Thank you for being great and keeping things clean during this hard times.MICHAEL L.
Great customer service. Very friendly, knowledgeable and helpful. Highly recommend this location.Linique K.
We had an amazing experience! We decided last minute to move this weekend and the trailer we wanted was available. We were treated so good and it was a good experience. Quick and stress free to return as well. Thank you for making my move a lot better!Brittany J.