Évaluations des clients Kuna Caves Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kuna Caves Storage

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Morgan P.
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It was very easy to get in and out of here. The traffic is also minimal which provides a less stressful pick up.

Mark H.
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Le client n'a pas laissé de commentaire.

Marlene M.
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Le client n'a pas laissé de commentaire.

Scott P.
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My experience with Uhaul itself was awful. Made reservation a month in advance. Called the week of my move and told didn't have a truck for me at the location I chose. Transferred it to another location. Called and told that it would be two hours later in the day to pick up. Candace from Kuna Cave Storage said give me a minute and I will call you back. Meanwhile I called Uhaul itself. Asked about why I was getting run around. Said my reservation was just a request. Said they would not help me out. Would not pay for extra miles I would have to drive to go get truck. So I called Penske Truck to get a new rental. Penske reserves a truck for you when you make a reservation. While on the phone with them Candace called back to say she had gotten me a truck for the time I needed. They only reason I kept my Uhaul reservation is because of Candace at Kuna Cave Storage. She went up and beyond to make sure my move was a good one. Thank you so much Candace for caring about my families move. I will recommend Kuna Cave Storage just because of the experience you provided. Thanks again.

ANNETTE G.
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It was so easy, truck drove great. Customer service was fabulous! Oh and quick!! Thank you!!

Traci H.
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The uhaul.com after hours check in process is extremely tedious to say the least. One should be warned to start the process while still in the truck. I took pics of the mileage and gas gage and then walked back to the building to turn in my keys and had to walk back to truck to take all these pictures that I had already taken but was unable to choose photos from my gallery on the website. It would be helpful to fix that process. The check in took me a good 10 min. Just a suggestion.

Cristina A.
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Le client n'a pas laissé de commentaire.

Brittany V.
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The verification process was very long an annoying and frustrating.

Jennifer T.
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The woman who has called me initially requested I return the trailer to a different location by 6pm on 9/5. I was a bit surprised when I was charged an additional day when I logged in to complete the return.

Jim W.
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Kuna Caves Storage was extremely helpful and knowledgeable about the trailer that I rented, the online reservation app was very user-friendly and worked perfectly. With everything going on it was nice to have a hassle-free experience in these crazy times. Thank you!!! -Jim W., Customer for life.

Tracy H.
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Le client n'a pas laissé de commentaire.

Zowie H.
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Candice has always been a great help, no problems, very friendly and professional. Great asset to the Uhaul team.

Craig F.
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Le client n'a pas laissé de commentaire.

Steven G.
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The manager was very pleasant and helpful. Will return again for uhaul needs.

Tim S.
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Le client n'a pas laissé de commentaire.

Mechelle C.
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Excellent customer service and easy experience for my first time renting a uhaul. Thank you for making it so easy!

Bill M.
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Easy drop off. Friendly staff.

Benjamin K.
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Le client n'a pas laissé de commentaire.

TYLER G.
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The front desk lady was amazing! Very polite and had great customer service skills! Would only go to Kuna Caves Storage! Thanks!

Alexandria K.
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Truck was not checked from previous driver before giving it to me to drive.

Darrell J.
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Fantastic service by the manager. 5 star

Loren G.
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Not at this time.

Scot A.
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Great staff, equipment, and truck compromise in lue of having truck I wanted. Bravo U-Haul!

DONALD B.
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Le client n'a pas laissé de commentaire.

Stephen L.
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Le client n'a pas laissé de commentaire.

Kristin A.
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Le client n'a pas laissé de commentaire.

Anthony C.
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Le client n'a pas laissé de commentaire.

Anthony C.
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Le client n'a pas laissé de commentaire.

Forrest M.
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Le client n'a pas laissé de commentaire.

Stephen L.
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Excellent service! Very friendly for return process.

Brice M.
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Friendly employees. Didn't interact with much because of the flu virus restrictions.

MICHAEL L.
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Always great to rent from here! Thank you for being great and keeping things clean during this hard times.

Linique K.
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Great customer service. Very friendly, knowledgeable and helpful. Highly recommend this location.

Danielle G.
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Le client n'a pas laissé de commentaire.

Matthew R.
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Le client n'a pas laissé de commentaire.

DAVID C.
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Le client n'a pas laissé de commentaire.

Benjamin K.
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Le client n'a pas laissé de commentaire.

Anthony C.
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Le client n'a pas laissé de commentaire.

Kurt L.
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Le client n'a pas laissé de commentaire.

Brittany J.
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We had an amazing experience! We decided last minute to move this weekend and the trailer we wanted was available. We were treated so good and it was a good experience. Quick and stress free to return as well. Thank you for making my move a lot better!

Ryan K.
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Le client n'a pas laissé de commentaire.

liz K.
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Le client n'a pas laissé de commentaire.

Kristifer C.
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Le client n'a pas laissé de commentaire.

JOHN M.
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Le client n'a pas laissé de commentaire.

Dan K.
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Le client n'a pas laissé de commentaire.

jordan B.
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Make sure the cabin of the vehicle is completely empty. We found a random texas roadhouse bag,

Kristin A.
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Le client n'a pas laissé de commentaire.

Bradford H.
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Awesome experience. The girl there was so nice. Will definitely tell our friends what a great it is!

Paul W.
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Le client n'a pas laissé de commentaire.

Douglas G.
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I lost the key. We searched the old house. We searched the new townhouse. I called every store and restaurant we had visited. I raked the leaves off the front yard. Nothing. I tried multiple times to contact the U-haul Roadsde Assistance people, but wait times were huge. I finally hired a locksmith get into the front of the truck to see if we locked it inside by mistake. No luck. He offered to make a new key. He said that other companies had the key code engraved on the truck and that made making a new key a simple matter. Since U-haul did not, He had to use a pick and it took over an hour to do, plus we were clear out in Melba, so his travel time was over an hour. I thought $100 was a good deal!

Jorge F.
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Staff was very courteous.

russ S.
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Le client n'a pas laissé de commentaire.

Gregory W.
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Le client n'a pas laissé de commentaire.

Alan B.
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The agent I dealt with went above and beyond her job. I would go back to that location any time in the future.

lee S.
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Le client n'a pas laissé de commentaire.

DAVE M.
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Le client n'a pas laissé de commentaire.

Nicholas Y.
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The woman who helped us was extremely helpful and enjoyable to chat with. (I'm sorry but I can't recall her name. She was on shift at the Kuna Caves location at 9:30 am on Oct 4th.) We will definitely be recommending this location to our friends! Thank you!

Richard E.
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Le client n'a pas laissé de commentaire.

Brenda R.
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Le client n'a pas laissé de commentaire.

Jake L.
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Na

Richard W.
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Candace was very helpful and a pleasure to work with. I can see no way to improve anything.

Jesus A.
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The girl at the front desk was very funny and knew what she was doing. Thank you.

Richard S.
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Le client n'a pas laissé de commentaire.

crystal S.
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Le client n'a pas laissé de commentaire.

Corey J.
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Please ensure the temperature control is working properly prior to letting the renter depart the premises. We rented a 26' moving van in Kuna and drove 165 miles to Burley. The outside temp varied between 90 - 100 degrees between these two cities. The AC did NOT work the entire trip. Makes for a very uncomfortable drive! To add injury to insult, when we dropped off the unit, the gas was 1/8 below the point where it should've been. To think we were given a faulty vehicle to begin with, and then we're going to be penalized with a $53 charge to put in 1/8th tank of gas is just ludicrous.

Jack T.
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Le client n'a pas laissé de commentaire.

Ed W.
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The gal was helpful

Mike H.
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The Kuna U-Haul and storage facility is a well managed operation. We have enjoyed working with Candace.

Steve B.
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Everything was perfect

Stephanie M.
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Candice is a super friendly and helpful person!! Customer service was her number 1 priority! I will definitely recommend to all needing uhaul services!! Thanks

brianna L.
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Le client n'a pas laissé de commentaire.

Daniel T.
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This has nothing to do with the rep there at this location. I am very upset that when I call customer they disconnected the call twice after half an hour wait for them. Making this move was dangerous for the public and the fact that I had to fight the latch and injured my hand trying to get unstuck from the top of the uhual truck was the reason I was calling customer service I expect a representative to call after reading this please!

Matthew M.
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Nothing at this time

SCOTT B.
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Staff did an outstanding job helping me with my trailer rental.

Claudia V.
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Le client n'a pas laissé de commentaire.

joseph J.
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Le client n'a pas laissé de commentaire.

Mary P.
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Le client n'a pas laissé de commentaire.

DEWEY F.
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Le client n'a pas laissé de commentaire.

DEWEY F.
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Le client n'a pas laissé de commentaire.

Lyn T.
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Candace Moore was extremely helpful and encouraging. Moving can be very stressful but she made it pleasant and even fun. The storage shed was well-maintained and the Uhaul truck was in good condition and available on time. It was a thoroughly delightful experience to work with this office in Kuna. I wouldn't change a thing.

Kelly O.
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Le client n'a pas laissé de commentaire.

kemp L.
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Candice was just awesome!

Stacy T.
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Le client n'a pas laissé de commentaire.

Frank P.
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Our truck loaded,as soon as we got out on the road, it shook VERY badly, it was unsafe, drove it to Weiser from kuna at the speed of 50 mph,my furniture shook so bad I had damage to my stuff, the person who pick it up disagreed, company man he LIED,HE DROVE IT EMPTY AND HAD A The wrong opinion, it's was VERY UNSAFE WHILE IT WAS LOADED

robert J.
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Best experience and professional at the same time!!! Kuna Caves Storage Candace “10”

Mary P.
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They were closed when I went to return my trailer. The online return process was extremely easy. The step-by-step guide was awesome, especially for someone who had never unhitched a trailer!

Rich T.
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Le client n'a pas laissé de commentaire.

Stacy C.
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Le client n'a pas laissé de commentaire.

David S.
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Truck was a gutless piece of... that's why the truck was cheaper than the autotransport they knew I would have to spend 3 times the amount on gas alone. Why aren't the big trucks diesel waste of resources to burn that much gas.

Kim F.
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When I called about a local truck I said I wasn't sure how long we'd have it. Gal said as long as I got it back by 5 the following day it would be fine. We picked it up at 11am.. worked til 9:30pm then back at it 10:30am to 4:00pm the next day. I was charged for 2 full days without my signature or approval of charges. This was not what I understood the charges would be.. be sure you know EXACTLY what they mean if they sound like you'll get some extra time without charges. I've never had this negative experience from any other uhaul location.

Tina S.
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Greg went above and beyond helping me get the most out of my Uhaul experience. 15/10 would reccomend!!

John M.
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Le client n'a pas laissé de commentaire.

Richard H.
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Le client n'a pas laissé de commentaire.

Mitch N.
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Le client n'a pas laissé de commentaire.

Joseph M.
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The door got stuck open so I had to return the truck and didn't get to move everything I wanted. Staff was great and other than the door l, the truck was clean and ran great

Mike C.
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At this location she was very friendly,knowledgable, and inviting. I wish more people were as pleasant as she was. thank you

Cari S.
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Very nice and professional young lady

JONI B.
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Le client n'a pas laissé de commentaire.

victoria C.
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Le client n'a pas laissé de commentaire.

Thomas D.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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