Évaluations des clients Lady Magic Detail

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lady Magic Detail

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Denise M. le

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You charged me $30 for gas the gas was on less than 1/4 a tank & a fee you never mentioned false advertisement terrible service will never use again

Matt M. le

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I didn’t want to rent from this place. There was one way closer to my house with trucks available and website sent me to this location. To make matters worse, it told me I was going somewhere else at first so that is where my moving supplies were purchased. Had to make 2 stops. Lock didn’t work on the truck to get the keys. Just a terrible overall experience with the website

Jason N. le

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I was supposed to be able to get my uhaul with the app 24/7 service and it did not work. The place didn’t open until 10am, and I was supposed to be able to access the uhaul at 8am. I got ahold of the lady at 810, and she said she would be there in 30 minutes. She didn’t show up until 955am. I waited For almost 2 hours in the cold outside. Then, she proceeded to tell me she couldn’t rent me the 10’ truck that i was Supposed to get because it’s a “local” vehicle. So i had To get a 15’ truck. Overall a HORRIBLE experience. My movers were scheduled at 9am so i got Charged $125 extra for them waiting there. Just RIDICULOUS

Olajoke O. le

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There should be gas in the truck when a customer comes to pick it up.

Jeff G. le

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be open during posted hours

evelynyon Y. le

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It was picked up by my son in Dallas no details.

Josh D. le

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Came into the location and the lady at the front desk was with another customer, she was very kind but seemed quite flustered. My pick up was scheduled for 10am and by the time I was able to get my U-Haul, it was close to 11am. I later found out upon dropping off my U-Haul that the vehicle she rented out to me was incorrect which made for a lot of difficulty during my drop off. I don’t know if she’s new to U-Haul, but she just didn’t seem familiar with the rental process, which is a shame because she was very kind.

CHRISTOPHER M. le

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Le client n'a pas laissé de commentaire.

Leona H. le

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Lady magic has no customer service ethics

Vanny J. le

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The representative was very friendly and professional and helped us decide on what was best for us to use in the rental if I need to rent another U-Haul I would definitely go back to that location of 2928 South Lamar

Ryan H. le

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Lady magic was very professional and polite. I would recommend her customer service to anyone.

Dashun B. le

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Le client n'a pas laissé de commentaire.

Kamme K. le

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Le client n'a pas laissé de commentaire.

CAROLYN A. le

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Fantastic

Justin S. le

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Don't overcharge people for gas that wasn't in the truck to begin with.

Justin O. le

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Le client n'a pas laissé de commentaire.

Hayden T. le

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Terrible service. Did not give either dollies that were purchased and was not reimbursed even after calling up there. Also, had to call 3 times to even get a response.

Humberto G. le

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Physical location was closed but she did send me.the 24/7 app so I did everything on line.

Vicky W. le

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The back of trailer was dirty and it had no gas in there. Wasn’t expecting to put gas in there soon as I got it nor did I expect to have to clean out the back. But overall everything was good....

Shelly W. le

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I reserved the truck and unknowingly when I got there it was a one-way trip which charged me four times the amount that it was supposed to be and I was in a hurry never stopped to read the contract and I just debited out of my checking account....i called and the lady was so rude , needless to say I didn't get any of the money back

Paul A. le

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Unit was dirty, with trash left in it,and dog hair all in cab, customer representatives were no where to be found when they were informed I would be there, Poor service all the way around, To top it off, wrong return city on reservation that was called in. Had to go 50 miles one way, out of the way to return truck

Diwash D. le

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Le client n'a pas laissé de commentaire.

Daneal N. le

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Le client n'a pas laissé de commentaire.

Princess D. le

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The. Customer service was excellent my experience with this u haul is the best yet and I will be using them in the future..... GREAT JOB GUYS

demisha W. le

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Le client n'a pas laissé de commentaire.

Twila E. le

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Le client n'a pas laissé de commentaire.

Jared B. le

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Le client n'a pas laissé de commentaire.

Maggie D. le

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Le client n'a pas laissé de commentaire.

MAGGIE D. le

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Le client n'a pas laissé de commentaire.

denice S. le

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Le client n'a pas laissé de commentaire.

Douglas S. le

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Le client n'a pas laissé de commentaire.

D Liza S. le

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Le client n'a pas laissé de commentaire.

Melissa D. le

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Le client n'a pas laissé de commentaire.