Ashley was super to work with. Very accommodating and customer focused. We will rent from her again and recommend this business.THOMAS H.
Customer Reviews for Lake Murray Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Columbia, SC 29212
(I -26 Irmo)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar : 8h am à 3h pm
- Mer - sam : 8h am à 5h30 pm
- Dim : 8h am à 12h pm
Heures d'ouverture spéciales
- 10/29/2021: Fermé
- 11/23/2021 - 11/29/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Keep up the good work. God's blessing be upon U.BRIDGETTE K.
Le client n'a pas laissé de commentaire.LARRY T.
Nothing against the place I picked up the trks. But they had a note in the system from uhaul that changed my pick up location with no option of changing it. It moved pick up location from 5 minutes from my house to 20 minutes away. When I got there they had no dolly â€œI reserved 2â€. The lady did her best and located the dollys but I had to drive to another location to get them. Uhaul places are on every corner in SC. My question is why I had to drive 20 minutes when there were 5 trks 5 minutes from my house and then have to go somewhere else for dollys. Not to mention they originally had me picking up the 2 trucks at 2 different places.SCOTT C.
We dropped off after hours. Although the process on your phone was very intuitive...it was lengthy. Not everyone would be able to go through these steps and now I have to call the facility to make sure they got everything ok...DAVID G.
Need to be able to drop off closer to my home.PRESTON H.
Ashley, the property manager, was as helpful as she was friendly. Very efficient and made this rental experience great! Will definitely use her & U-Haul again for my next requirement. THANKS ASHLEY!JACK S.
Le client n'a pas laissé de commentaire.RONNIE J.
Le client n'a pas laissé de commentaire.STEPHEN C.
Le client n'a pas laissé de commentaire.ELLUS B.
Le client n'a pas laissé de commentaire.BRUCE P.
Le client n'a pas laissé de commentaire.GEORGE H.
Le client n'a pas laissé de commentaire.christopher P.
With no one on site, be prepared to do a lot of pictures and paperwork yourself and learn the process. Though UHaul suggested the process would take 10 minutes, it took me over twice that.James R.
Le client n'a pas laissé de commentaire.Bradley R.
Le client n'a pas laissé de commentaire.DOUG R.
I will never rent a U-haul from anyone except Ashley! She has been so good to us so many times. This is our fourth move and she has seen us through 3. She is excellent!MOREY W.
Very friendly staffGERRY C.
Le client n'a pas laissé de commentaire.Peter R.
Ashley went all out to make this so easy. Everything went so smooth, especially since I was so stressed out over this move. Thank you thank you AshleySUZAN M.
Le client n'a pas laissé de commentaire.Brett G.
Le client n'a pas laissé de commentaire.VINCENT M.
Le client n'a pas laissé de commentaire.WILLIAM D.
Le client n'a pas laissé de commentaire.DONNA B.
Le client n'a pas laissé de commentaire.joseph D.
Le client n'a pas laissé de commentaire.BEVERLY P.
The owner and staff are AWESOME!!! Very helpful and friendly. I live over 30 minutes from the location and forgot to lock the back of the truck with a dolly and pads in the back. The owner took care of it on a day when the office was closed, which was huge as we were exhausted from multiple days of moving our stuff. Also, one of the few locations open on Sunday!!! Highly recommend this store.ARLEN A.
Le client n'a pas laissé de commentaire.Anthony R.
Ashley was great! She gave me her cell # in case I had any questions even after hours which I did and she gave me great advice throughout my rental as I had to change my plans. I highly recommend speaking with Ashley at Lake Murray Self Storage 803-781-8001.CHARLES W.
Le client n'a pas laissé de commentaire.ERIC J.
Le client n'a pas laissé de commentaire.ROBERT U.
No one was there to helpMatthew H.
Le client n'a pas laissé de commentaire.Andrew D.
Le client n'a pas laissé de commentaire.Jonathan H.
Le client n'a pas laissé de commentaire.Stephen L.
Le client n'a pas laissé de commentaire.sam H.
Le client n'a pas laissé de commentaire.WESLEY B.
Le client n'a pas laissé de commentaire.Wesley B.
I rented a truck in Daytona and reserved a car transport in SC Conformation # 98090323 So, after driving 5 Hours I get to where my car transport should me and it's not there. So they send me 12 miles away to get the transport at another U haul and they are Closed. You guys cost me 3,5 hours and 70 Miles. You should never hold anything for a customer unless it is physically there. A customer dosen't want to here, well the other person didn't bring it back . How does that help me. I use u guys all the time and unless I get compensated I will never go backAnthony G.
Ashely at Your Neighborhood Uhaul, 1827 Lake Murrary Blvd., Columbia, SC, has excellent professional skills in customer care.Kimberly C.
Ashley was very helpful got me on my way very quick , and answered all of my questions! I highly recommend going to her for your uhaul needs!MARCIA LYNN M.
Le client n'a pas laissé de commentaire.SAMUELMARVIN F.
The lady who checked us in was great she was very helpful! Great customer service!ANDREW R.
Le client n'a pas laissé de commentaire.AMANDA W.
Very prompt and courteous! Great and easy experience.Jon F.
Great experience! Will use them again!Christian A.
Had some water damage need to know what to do?Dana E.
Le client n'a pas laissé de commentaire.JOSEPH B.
Staff is EXCEPTIONAL!!!!CHARLES C.
Le client n'a pas laissé de commentaire.DAVID T.
Very professional, was extremely helpful. Earned my business moving forwardBradford G.
Can't think of anythingKENNETH M.
Ashley was awesome!MICHAEL H.
Le client n'a pas laissé de commentaire.SCOTT L.
Nothing but continue on being great !!!!!!LASHANDA D.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.Lyle F.
Everything was greatBOBBY C.
Le client n'a pas laissé de commentaire.ASHLEY C.
Le client n'a pas laissé de commentaire.FRED W.
The manager lady was great. Knowledgeable, efficient and helpful to get the vehicle transport trailer hooked up. Then later in the day she was right there when we brought the trailer back and unhooked it for us.SEANNE H.
Le client n'a pas laissé de commentaire.Antone E.
Very friendly!JODI P.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.BERNARD F.
Le client n'a pas laissé de commentaire.JOHN L.
Le client n'a pas laissé de commentaire.CHARLES E.
Le client n'a pas laissé de commentaire.STEPHANIE P.
Le client n'a pas laissé de commentaire.JOHN B.
Ashley was outstanding and extremely helpful. She's definitely the right person to represent your business.ERIC R.
Ashley, was tremendous! She provided great explanations on the hook-up and safety aspects of towing the trailer. Thanks so much. WHR.William R.
Very friendly, highly recommend!MATTHEW J.
none! Agent was excellentHARRY U.
Le client n'a pas laissé de commentaire.JERRY S.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Brandy M.
Very rude customer service, and truck was not fully gassed when I got it. It also had zip ties holding the windshield wipers together. Ashley at the LM location was rude, and said she was going to â€œlieâ€ for me, when I had nothing to lie about. Only photos and facts.Andrew A.
Keep hiring professional, and pleasant employees like Ashley. She went above, and beyond to provide to customer service. Merci.YULIANA P.
Le client n'a pas laissé de commentaire.JAMIE J.
Ashley did a fine job - Thanks!MICHAEL M.
My experience at this location. Her name was Ashley, and she answered all of my questions. It was an excellent moving experience.GLENN R.
Great customer service just disappointed that during this pandemic a mask was not worn by staffSHAUN A.
Ashley did a great job of hooking up our trailer. She was there after hours to correct us using the wrong credit card (we meant to use a personal CC). In the future, we will use her services for all our U-haul needs. We'll recommend her to others as well. She dis a great job!DAVID Y.
Le client n'a pas laissé de commentaire.LARRY R.
Le client n'a pas laissé de commentaire.DAVID H.
Ashley was a big help and communicating with me.ROBERT W.
Nothing.Ashley is the best everything was superbDAWN H.
Ashley was wonderful and very helpful. A+++++DAVID K.
Trailer ratchet mechanisms were rusted and did not function correctly. Office was dirty and representative was inappropriate with her speech. Office computer was not functioning correctly, so I had to stand outside in the cold so she could get her phone to bring up the order while she had her smoke break.Todd H.
Le client n'a pas laissé de commentaire.SHELIA H.
Ashley was a pleasure to work with!JAMES H.
The lady working at this facility is AWESOME...James J.
Ashley was fantastic! She's knowledgeable and has a great attitude.LUIS F.
U-Haul personnel went over and above to make sure we weren't double charged by U-Haul's system. Will use them again since they have the customer in mind!Paul A.
Ashley was very welcoming and knowledgeable of the U-Haul systems and products.Jessica B.
Very helpful and friendly service! Ashley is great!Jeremy H.
I made my reservation at another location but they did not have the truck I reserved set up for online check out so I had to drive farther to pick up the truck. I live in Chapin and reserved a truck in Chapin and was notified the evening before I had to move locations...which is stressful when I had done everything ahead of time to be prepared for my move. I was told I would get a 50 $credit and a mileage credit but have yet to see any of that credit in my bank acct and had to email again today to inquire about that. It shouldn't be this difficult to rent a truck to move.TAMMY C.
Le client n'a pas laissé de commentaire.Kenneth A.
Le client n'a pas laissé de commentaire.Deidra W.