The truck was loud and maybe needs a muffler? Not sure, but it had no pick up. Never having driven such a vehicle I have no other truck to compare it to. Other than that it was clean and ready to go. The staff were very good. Checked me in quick, showed me the truck workings, and when I returned they were right there to check it in. Great service.cheryl C.
Customer Reviews for Lakeside Budget Storage of Sterling Heights LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Sterling Heights, MI 48313
(BTWN M-53 and Schoenherr)
Services dans cet établissement :
- Mon–FriDe 9 h 30 am à 5 h 30 pm
- SamediDe 9 h 30 am à 3 h 30 pm
- DimancheDe 9 h 30 am à 1 h 30 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Called twice to confirm mobile pickup for two vehicles only to find out at 8pm that they do not allow you to pick up more than one with mobile pick up. It took an hour for the customer service to figure this out. It put me in a very bad situation. Had to find someone to rent the second vehicle for me. All while standing in 30 degree weather. Never again.Gregory M.
No changes. Staff was very helpful and friendlyMargaret H.
The people that work there are very professional and friendlyLisa W.
Le client n'a pas laissé de commentaire.Rafael T.
Le client n'a pas laissé de commentaire.Philip D.
Le client n'a pas laissé de commentaire.Ricardo N.
Le client n'a pas laissé de commentaire.Loise E.
Le client n'a pas laissé de commentaire.Cynthia B.
Le client n'a pas laissé de commentaire.Harpreet S.
The staff was awesome to work with! Shout out to Tara for her awesome attitude and desire to help.Chris H.
Highly recommend this locationâ€¦. Great customer service! Keep up the excellent work!Johny R.
The service was quick & efficient. Arrived early thinking it would be a long process, but it wasn't & the vehicle was brought right up to the front in no time .Mark A.
Le client n'a pas laissé de commentaire.dale S.
Excellent service and excellent product.Mike C.
Super friendly staff. Truck was available at designated time, flexible hours of use and very reasonable cost.Wendy M.
Le client n'a pas laissé de commentaire.Laurence P.
I should have been given verbal instructions that it was necessary to contact uhaul when dropping off after hours or get $20 fee! I was told just park and put the key in the box. Also not told to watch for text messages, had my phone turned off until this morning.Maureen G.
Le client n'a pas laissé de commentaire.Kurt S.
Easy, convenient and great work staff!Linda M.
Thanks for all helpNiran K.
Excellent friendly serviceGARY LOUIS D.
Le client n'a pas laissé de commentaire.Peter T.
Le client n'a pas laissé de commentaire.Dale S.
The cargo truck seats were fulll of pet hair and smelled like it had been used to transport animals.Yolanda W.
Our truck was going one way to Florida, after I left uhaul I noticed a lot of play in the steering wheel returned it back to the uhaul store for a different truck but they had nothing available. Even called another dealer for a 1- way truck and nothing available they suggested we call for road service if we can't drive safely.I struggled all the way.Jerry L.
Great experience!Steven M.
Not the right truck for us but experience was not badMohammad A.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Clarissa S.
Le client n'a pas laissé de commentaire.tom G.
I wouldn't recommend it because of the pricing I got since I've been there three increases and prices they're not competitive with other storage companies. I got a cheaper deal same storage inside facility for cheaper. I think that you should have competitive prices and not keep raising your prices. That's the only reason why I moved out because you kept raising the rent.Felicia W. | Expérience générale
we rent once a year and they are always quick and helpfulPana D.
Le client n'a pas laissé de commentaire.DALE G.
Le client n'a pas laissé de commentaire.JANUSZ B.
The drop off was a little difficult after hours. Another costumer let me in and out of the gate. And I did not receive the dolly I ordered. But it was still a good experienceCraig S.
Customer service agents were great! Checking in and out was quick and easy. Would definitely recommend to others.Demetra L.
First time I have ever needed this type of service. This Facility was a fast, friendly and helpful service experience.Samantha S.
The staff here were great!Daryllynn H.
There is no other business that I have experienced that operates better than Lakeside Uhaul.Tosha T.
Staff is nice and professional the back entrance is a nice and convenient to access the unitsLeonard C. | Expérience générale
Le client n'a pas laissé de commentaire.Shashikant N.
Le client n'a pas laissé de commentaire.Robert T.
License plate had letters that were cut up and hard to read, overhead attic storage leaked which soaked some of our boxes and ruined some contents inside, steering wheel is crooked and at highway speeds, stability is a concern. Hitting any slight bump in the road caused the steering wheel to jerk left or right.Anthony S.
Le client n'a pas laissé de commentaire.mike M.
Le client n'a pas laissé de commentaire.Issam H.
The staff was friendly quick and helpfulJoe L.
Le client n'a pas laissé de commentaire.Dan L.
Very satisfied with office staff and the management never had a problem,very secure place. Thank you Carl MCarlyle M. | Expérience générale
Le client n'a pas laissé de commentaire.Paul G.
Very bad costumer serviceArbnor S.
Fast and friendly staff!Kurt S.
Le client n'a pas laissé de commentaire.david C.
Very helpful and accommodating!MICHAEL JAMES P.
Le client n'a pas laissé de commentaire.Grace N.
Le client n'a pas laissé de commentaire.Majed S.
So, Uhaul trucks are often less than top shelf, but this one was fairly loud and the engine CLEARLY was at the limits. I would not have taken this vehicle if I were going any kind of distance. Moving across the country with this truck would invite having it breakdown, I think.NEAL K.
I was wondering if I could be credited the 20 for not checking the van back because I put the key in the drop box then went to do the check out online but I couldn't see the mileage etc. I didn't know I had to do that before dropping the key off.rose R.
The staff was busy yet very kind, efficient, and helpfulANGELA H.
Cost -Deanna B.
MY E-MAIL CONFORMATITN SAID A 9X5 TRAILER BUT WHEN I ARRIVED AT THE GRATIOT U-HAUL IN MT CLEMENS MI AND STOOD IN LINE FOE 50 MINUTES (WORSE PROCESS EVER)... i WAS NOTIFIED THAT THEY ONLY HAD A MOTORCYCLE TRAILER LISTED FOR ME...HOW THE E-MAIL TO STORE INFORMATION WAS DIFFERENT IN BEYOUND ME. THEY SENT ME TO A STORE SOME 20 MILES AWAY...AND ALL OF THIS THIS TURNED A 3 HOUR DEAL TO 7 HOURS. NOT HAPPY.David S.
Le client n'a pas laissé de commentaire.Yea W.
Le client n'a pas laissé de commentaire.Alicia L.
Le client n'a pas laissé de commentaire.Brenda H.
Service was great!DAVID B.
Le client n'a pas laissé de commentaire.Tosha T.
Le client n'a pas laissé de commentaire.Rodger M.
The customer service at this location was exceptional and very thorough. Only concern was the truck was not clean and smelled horribly of smoke.Karla R.
Le client n'a pas laissé de commentaire.Ken W.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.Rachelle H.
Fast and courteous service.Cynthia M.
Nothing. Everything was great and I will come here for future moving needs.Richard B.
Le client n'a pas laissé de commentaire.Natalie S.
Great group of people that work there!!Ron O.
Le client n'a pas laissé de commentaire.Kenneth C.
Le client n'a pas laissé de commentaire.tomas M.
Staff was great!Bruce M. | Expérience générale
Le client n'a pas laissé de commentaire.Christine P.
Everything was good and simple! The lady who helped me was very nice. Perfect place to rent a truck! Merci.Adina P.
Le client n'a pas laissé de commentaire.Joanne N.
Le client n'a pas laissé de commentaire.Bryan L.
This location was fine but over all the experience was terrible.Jenifer N.
Le client n'a pas laissé de commentaire.Alan C.
Great service, would definitely recommend this location!Paul L.
Van was not cleaned inside. It smelled like it was used to transport farm animals. strong hey or barn smell. It function fine but obviously was never cleaned out.John Q.
Great job. Will be back in April.Bill O.
Le client n'a pas laissé de commentaire.Duane O.
Easy check-in and check-out. Tara was great!Charles T.
Le client n'a pas laissé de commentaire.BARIS P.
great service, great price, easy in and out.Don F.
Le client n'a pas laissé de commentaire.Christopher D.
Le client n'a pas laissé de commentaire.Kevin L.
Staff was very courteous and accommodating.GLENN S.
Le client n'a pas laissé de commentaire.Dale F.
Le client n'a pas laissé de commentaire.Joel D.
Enjoyed diving a clean safe pick up truck. Le service à la clientèle était génial. Nice people, great experience. We'll be back.April P.
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.john M.
A very good experience which might have gone poorly but for the experience and helpfulness of your personnel at both locations. John J. Keenan ESQ.JOHN K.
The truck could not do anything over 55 mph. It ran very rough until 15 mph. It seemed to feel missing a gear or something at a very low speed.Steven K.
Le client n'a pas laissé de commentaire.Ralph C.
Very nice personnel and very helpful staffCalin R.
Le client n'a pas laissé de commentaire.Phillip B.
Girls in the office are excellent !!!Kevin Steven K. | Expérience générale
Le client n'a pas laissé de commentaire.Esmeralda C. | Expérience générale
The storage unit was well maintained and we had easy access to get to our things with good span of open hours.NICHOLAS B. | Expérience générale
Le client n'a pas laissé de commentaire.Tom J. | Expérience générale
Le client n'a pas laissé de commentaire.Darrin R. | Expérience générale
Le client n'a pas laissé de commentaire.Reneka M. | Expérience générale
The place is a great storage unit. I paid for the whole month that I moved out even though I moved out 12 days early. I left it clean and ready for them to rent out. I thought I would get some of my money back for the 12 days but I was told no. If I would have known that I would have left the lock on so they couldn't rent it out right awayAntoinette K. | Expérience générale
Staff always friendly a d helpful!Alan B. | Expérience générale
Le client n'a pas laissé de commentaire.Kurt P. | Expérience générale
We have used Lakeside Storage for more than 10 years and they have always been very easy to work with and very professional. I would highly recommend them for your storage needs!Scot H. | Expérience générale
Le client n'a pas laissé de commentaire.Ivan B. | Expérience générale
Le client n'a pas laissé de commentaire.Gary G. | Expérience générale
The storage facility and truck rental experience was top notch.Jerry B. | Expérience générale
Le client n'a pas laissé de commentaire.Kurt V. | Expérience générale
Le client n'a pas laissé de commentaire.Kristin G. | Expérience générale
Great staff and overall very easy process. Really like this location. I was able to rent a box truck the day of moving too!Robert F. | Expérience générale
Thank you! Great StaffJoseph L. | Expérience générale
Couldn't have been easier! Convenient access, helpful staff, and well maintained.Nicholas M. | Expérience générale
This is the second time I have used this storage facility and I would highly recommend them. Staff is friendly and very helpful. Facility is very well maintained.Denice E. | Expérience générale
We never had any problems at the storage facility. They were always very friendly and accomodationg whether communicating by phone or in person. I have recommended the facility to many people and will continue to do so. Before this rental, I rented a smaller space and never worried about my stuff be safe or the place having mice or bugs or anything like that. It was always clean and accessible. Great experience and good prices, never any increase either in almost 6 years of renting, plus I got a 10 % senior discount which really helped. This place is a huge cut above all the others I looked at.Colleen W. | Expérience générale
Great will use in the futureClarence D. | Expérience générale
Very happy with my service. Fast, friendly and informative. I would recommend to anyone! Thank you, Mike RichardsonMike R. | Expérience générale
Le client n'a pas laissé de commentaire.Eric S. | Expérience générale
Good unit ran by courteous professionals.Ross M. | Expérience générale
Office staff was very friendly and helpful. Hours of operation fit my schedule very well. The only thing i can think of that would be helpful, would have lighting in the units.Lawrence H. | Expérience générale
Easy to access. Clean unit and good lighting for evening access.Christina K. | Réservation
All went wellDonna F. | Réservation
Move went good with no issuesAlex E. | Réservation
Greatest experience very firm on their price! Always willing to work with you and always on top of everything! Will be back here once i move out again!ALDO B. | Expérience générale
Thank you for your supportMICHAEL P. | Expérience générale
Excellent service à la clientèle.THEODORE H. | Expérience générale
all went perfectly and couldnt be happier with my experience there!TONY D. | Expérience générale
Tara provided excellent customer service and was very accommodating.JOSEPH R. | Premières impressions
It was pretty simple once everything was reserved online.Frank L. | Premières impressions
Excellent and friendly service.Privacy R. | Premières impressions
Le service a été excellent. Very friendly and informative.HOPE M. | Premières impressions
The faculty was very friendly and helpful.Privacy R. | Premières impressions
Super friendly staff and beautiful building. Busy location as that`s a good problem for business. Been using this place for years!!!Privacy R. | Premières impressions
A difficult day for my family, was completely turned around by the staff at this location. Tara, Brandon, Charlene and Raquel went completely out of their way to take care of us.Privacy R. | Premières impressions
Staff was friendly and easy to work with.Privacy R. | Premières impressions
As expectedPrivacy R. | Premières impressions
If it wasn`t for the Online Service, I may have missed out on the only Unit left! Merci!MARY ANN B. | Premières impressions
Very professional and clean. Staff is extremely helpful and patient.Privacy R. | Premières impressions
Staff was great - storage unit works fine.Privacy R. | Premières impressions
Great experience. Staff was awesome. Thank you !!!Privacy R. | Premières impressions
Great experience with this location.. Staff is awesome!! We will definitely used them again..Privacy R. | Premières impressions
Very clean and very friendly staff! I am very happy!Privacy R. | Premières impressions
awesome smooth transactions.. Everything was handled in a timely and professional manner. We would definitely refer our family n friends to them.Privacy R. | Premières impressions
Very clean and professional facility and staffPrivacy R. | Premières impressions
Everyone was very helpful, the storage unit was in good shape when I got it and easy to load and unload.NICHOLAS T. | Premières impressions
We were pleasantly surprised to see that this business is very clean and well maintained. The staff is so friendly, even greeting us with a smile as we walked in the door.Privacy R. | Premières impressions
The people there were very helpful! The storage unit is clean and easy to get to.Privacy R. | Premières impressions
Le personnel était amical et serviable. Unit was newer and clean.Privacy R. | Premières impressions
Didn`t move in. Uhaul was misleading on their site, therefore I never utilized the storage facility and instead, re-scheduled my move.Privacy R. | Premières impressions
Didn`t move in. Uhaul mislead me on their website about the rates involved with the unit.Privacy R. | Premières impressions
Easy transaction. Very nice people. Great location.Privacy R. | Premières impressions
Great customer service, and definitely a clean facilityPrivacy R. | Premières impressions
Pleasant and efficient and thorough. Je referais appel à lui.Privacy R. | Premières impressions
Was surprised to find out that the free month of storage was not a full month when move in is in middle of month.Privacy R. | Premières impressions