Le client n'a pas laissé de commentaire.JULIO R.
Customer Reviews for Lantana Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lantana, FL 33462
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 8h30 am à 5h pm
- Dim : 9h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.HERIBERTO L.
Le client n'a pas laissé de commentaire.ROLANDO G.
Great customer service and good and clean rental vehicle.JAMES M.
Le client n'a pas laissé de commentaire.VIKTORIA K.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.BRADLEY Z.
Le client n'a pas laissé de commentaire.LIONEL V.
1. I called and reserved. I'm in the system. So easy. 2. I show up and scan my license into the website prompted by text. 3. I pay 20 dollars. 14 for insurance. 0,99 a mile. Taxes. 73 dollars total plus 10 for replacing gas. 4. I win. 5. The ladies are so nice to work with.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.Raul D.
This is the best U Haul office I have ever texted from!! And I rent ALOT!! They are so professional and efficient , not to mention how friendly the staff here is! You are in and out for the pick up abs drop off! I will never use another U Haul office after coming here for the past 2 plus years!!CHARLENE O.
Le client n'a pas laissé de commentaire.Ihosvany A.
Le client n'a pas laissé de commentaire.BRUCE S.
Le client n'a pas laissé de commentaire.KIARA W.
Staff was professional, courteous and very helpful in explaining our rental procedure and answering questions. Very quick in and out process. Will use and recommend this location in the future. Evelyn was exceptionally helpful with all our needs as was all the staff.martin C.
Le client n'a pas laissé de commentaire.Raynol M.
Outstanding customer service!SHONDELLE S.
We were there for almost 3 hours!! The woman working didn't accommodate us at all, claiming she could not accept the payment only to do it at the end! I will NEVER USE IR RECCOMEND UHAUL AGAIN!!SAMMY B.
Le client n'a pas laissé de commentaire.Neil S.
So friendly and professional. Location very clean and organized.MARC S.
very easy with contactless pick up !Crystal R.
Was unable to upload pictures at self check-out when returning my truck. App would not accept my picture of the fuel level and odometer.John S.
This facility was not open but your 800 number was absolutely atrocious. I waited on hold for about 45 minutes for a gentleman to transfer me back to the main menu. I will never use uhaul services again. I'd have your customer service team possibly sit through a seminar that encourages patience, or possibly just being helpful to a human being.Eric B.
Le client n'a pas laissé de commentaire.DONALD H.
Quick and easy as it should be!Christopher R.
Le client n'a pas laissé de commentaire.PEDRO A.
Le client n'a pas laissé de commentaire.CARLINE S.
Le client n'a pas laissé de commentaire.Kari R.
Office staff made the drop off super easy. I was also able to get my storage here.JOHN J.
Amazing staff honestly Evelyn went above and beyond Tammy very professional. They made sure all of my equipment was ready and in the truck for me. Office is nice and clean! Honestly wouldn't rent anywhere but this location. Thank you lady'sFINDER D.
Le client n'a pas laissé de commentaire.Renee S.
Cab full of animal hair Missing furniture dolly that was ordered and charged for.Christopher G.
friendly clerksRICHARD L.
Le client n'a pas laissé de commentaire.joel C.
The 24/7 app sucks. I got a text to upload my drivers license about an hour before my pickup time which I did and which was fine. I get to the location and it requests that I upload my drivers license again which is not fine. Then the entire process after that was filled with delays and just waiting in the heat while getting bitten by mosquitos. Finally I did what I should have done from the beginning, I went in side and checked in with a human who was helpful. But again, the app sucks.robert N.
Le client n'a pas laissé de commentaire.Barry B.
Le client n'a pas laissé de commentaire.Sarita R.
Le client n'a pas laissé de commentaire.MARIO P.
Nothing. Your staff was very helpful and professional.LIONEL V.
Le client n'a pas laissé de commentaire.HAL S.
Le client n'a pas laissé de commentaire.Carmen M.
Le client n'a pas laissé de commentaire.MARIE J.
Le client n'a pas laissé de commentaire.GERMAN M.
Le client n'a pas laissé de commentaire.CASSIE L.
Le client n'a pas laissé de commentaire.MARIO P.
After check in process became too slow to get truck key, too much emails, texts and phone calls.Isaac A.
Le client n'a pas laissé de commentaire.OSCAR V.
Everything went very well.TORNA S.
Le client n'a pas laissé de commentaire.MELANIE P.
Just keep doing what you do. You're just perfect ðŸ˜‰ðŸ'ðŸ'ðŸ'ðŸ'ðŸ'ETON L.
Le client n'a pas laissé de commentaire.ROCCO L.
Le client n'a pas laissé de commentaire.Kathryn L.
Great customer service!!ANTWON L.
Service was perfect.JANET K.
Le client n'a pas laissé de commentaire.JUAN S.
Everything went extremely smooth. The clerk was very helpful to ensure our understanding of the process and safety of the equipment and its users.MARILYN M.
The two people working at this location were awesome and went above and beyond customer service wise!!! Great experience!!!JESSIE T.
Le client n'a pas laissé de commentaire.Noward S.
Le client n'a pas laissé de commentaire.Ann P.
Le client n'a pas laissé de commentaire.Jonathan F.
Le client n'a pas laissé de commentaire.OLGA T.
Le client n'a pas laissé de commentaire.Ronald J.
I was charged 79 $rental fee instead of 19 $on a van I rented. I told her I only needed it for 1 1/2 hours and only 30 miles but she said it automatically put a hold on my account until I return the van then they adjust the bill. She also said it had a full tank. When I drove off and got on the highway I noticed it was less than half a tank of gas. So when I got off the highway I stopped and took a Pic of the gas tank. I returned the truck 1 1/2 hour later. In the morning I was charged 79 $for rental, plus mileage and filing up the tank. The 40 $-45 $rental became 111 $. Later in the day the gas was adjusted but the the 79 $fee. Finally I got charged around 55 $but I only owe about 40 $... I contacted the office twice and have not heard back. Now I have to visit the store for the 3rd time to try and resolve this! I don't have the time for this! But what other choice do I have? My husband and i have used this store many times in the past year.KIMBERLY B.
It was low on gas and they still charged my card extra the lasy lied and said there was a fee please contact so I can get money back 561-929-1691Cornelius S.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.JOHN S.
Everybody was great.STEPHENWILLIAM T.
Excellent service à la clientèleChristina T.
Owner contacted me about my insurance needs. Really appreciated his help. Thank You.Kevin M.
Got me into my truck very quickly even though it was 9am and I had just made the reservation on the phone only the night before. Merci.Elvin S.
Le client n'a pas laissé de commentaire.Joanne G.
Le client n'a pas laissé de commentaire.Virgina V.
I was asked to sign a receipt for the rental truck at the drop off location. I was not given a copy of what I signed for which incorrectly states I was not involved in an accident in that vehicle. I did have a minor accident, not the rental truck was not damaged. Additionally, I was charged for something that wasn't discussed with me. I did buy "Safe Tow" for that vehicle. Bad service one the part of the drop off location personnel.Pamela B.
Le client n'a pas laissé de commentaire.Jeffrey A.
The email where you have to take pic of licence, does not seem to always work. It would be better if more interactive. Problem solving with hints? All this checking in online after rental is redundant and unneeded. It's all handled at store. Maybe a thank you Mr._____ see you in 24 hrs. That's all that's needed. Check in online after I just left store? Really???Larney E.
You fucking assholes cancelled my reservation without any warning or noticed and fucked my whole day up. Then you double charged me for the 20' truck I ended up with. Go fuck yourselves. The staff at the lantana location were great, this message is not directed at them.WILLIAM K.
Tried Uhual 24/7 for the first time and it was easier than I expected!Evelyn G.
Le client n'a pas laissé de commentaire.MARK S.
Le client n'a pas laissé de commentaire.Angela S.
Le client n'a pas laissé de commentaire.Oswaldo Z.
Nothing,the manager was amazing.Loved herJacqueline M.
Le client n'a pas laissé de commentaire.Ihosvany A.
More associatesJOSE L.
When i get the email to send my license it does not work on my phone well. Was almost turned away.LARNEY E.
Le client n'a pas laissé de commentaire.David S.
Very friendly, accommodating and knowledgeable staff.ZAIRA M.
Evelyn is very profeccional!!!!Mirela L.
Brought the truck in at 5:30. Was told by staff member that we needed to fold each and everyone of the 24 blankets in the back of the truck or we would be charged a 25 $folding fee. I worked real hard to get the truck back before this location closed and I'm glad I did. If I would've gotten charged 25 $for not folding blankets I would've been very upset! I just wonder where it says this in the contract because I did not see this? Have not experienced any level of professionalism from any of the U-Haul locations at this point! Very poor customer service skills at both pick up location and drop off location! Maybe your U-Haul representatives need a lesson in proper customer service skills. Skills on how to treat somebody who is using your service! Your current representatives make you feel like they are doing you a favor. When an essence it should be the other way around because you are choosing to use U-Haul for your moving needs... just sayingRussell A.
Le client n'a pas laissé de commentaire.Deborah D.
Le client n'a pas laissé de commentaire.CHARLENE O.
Very helpful and accommodating by using Uhaul/ share website for my move. Best rates are on Tues./Wed. No problems.KAREN H.
Le client n'a pas laissé de commentaire.KAREN R.
The person at the counter was fantastic! Friendly and professional. Treated me great.Jeremy J.
Le client n'a pas laissé de commentaire.Joseph C.
Your app does not allow me to upload my license. This is making it very difficult to rent your trucks. I sure cant be the only one. You are looseing money by making it difficult. I spend about 150 $a month with you. That almost ended last week.LARNEY E.
Le client n'a pas laissé de commentaire.JUAN I.
Le client n'a pas laissé de commentaire.ROBERT P.