Poor Customer service and Extended wait times due to poorly trained front desk personnel and confusion among front office staff regarding truck rental return policies and procedures. This resulted in unnecessary extended wait time, customer frustration and poor reflection on U-Haul as a truck rental company.
Location de camion de déménagement à Lantana, FL chez Lantana Self Storage
Déménagement en provenance/direction de Lantana, FL 33462? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Lantana Self Storage. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Lantana Self Storage
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Lantana, FL.
Location de fourgonnettes et de camionnettes à Lantana, FL
Les fourgonnettes et camionnettes de location U-Haul de Lantana, FL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Lantana, FL 33462. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Rental pickup was at 9am. Location did not open until 9:25. Truck was dirty. Attendant was needs customer service training.
As a returning customer I think you should discount price some how even if it's lowering mileage rate
The U-Haul system was down when I arrived, and the kind employee working had to attempt to access it numerous times to no avail. It wasn't until nearly an hour after my appointment that I was given keys to the truck. The delay ruined my whole day and resulted in my entire move out of state being postponed.
The app to make reservation was confuses
Watch that they don't charge you twice as they did me still waiting for them to put back the money they overcharged
Great service with friendly staff.
The location was very helpful, but only because the online experience was terrible. As we tried to pick up with the app during the verification process we just received a note that it did not work, and then our account was locked and no one could help us. In the end I was only able to pickup at 9:00 am the following morning vs 8:00 pm the prior day. This created a lot of hardship in our schedules. This process has led me to look elsewhere for any rental.
The middle seat backrest allows the driver to fold it down in creating an middle armrest with extra cup holders. This area should be more carefully inspected/cleaned. It looks to be common area/surface that gets forgotten about in cleaning because of the flexibility in it folding up (out of sight...out of mind.)
Arrived at 345 and they were already closed even tho I called and confirmed that they close at 4. Mobile drop off wasn't working so I had to put the key in the drop box they check it in the following morning and lied about the amount of gas returned and charged me extra for fuel
i only dropped off at this location and they were closed
U-Haul made my move very easy, Thanks
The services was excellent
I had to wait at least 20mins before anyone showed up and the truck was not clean.
Grateful for after hours drop off since they didn't open at 8am when we were supposed to return the uhaul
Haven't so customers can pick up the vehicle after hours I signed up on the computer for after-hours pickup no truck no keys and that's where you sent me you pick up the truck the next day when I picked up the truck lady was really rude and the truck was filthy
I was charge $30 gas service fee when I always let igual to refuel the gas without any penalty. The excuse was because was less than a 1/4tank. I was never disclosed that.
Everything were great
Better coordination with 1-800 service. I was sent to wrong address, missed the Lantana closing time, could not start until after 9am the next day.
I got charged for a dolly that didn't come with my truck I called the location and informed him there wasn't no dolly in my truck he then told me he forget to tell me it was in the office . So then I ask him will I get charged for mileage if I come back and he said yes So i took it as it wouldn't make sense to come back
The mobile check in app was so easy! I love it. Never even had to walk inside yet still felt super personal. The exact truck I requested was clean and ready for me when I got there.
Get better customer service
Excellent service at this location!
1930 LANTANA RD, LOCATION GOOD SERVICE MY RESERVATION WAS ON U-HAUL LOCATED AT: 902 DIXIE HWY, LAKE WORTH, FL 33460. PLACE WAS CLOSE WITH A DOG INSIDE, CALL SEVERAL TIMES NO ANSWERED. FAIL PICK UP, NO BODY PRESENT. NO BODY RESPOND FOR THE $50.00 RESERVATION WARRANTY.
I made my reservation online. I did everything required for a quick check in. I was given a confirmation to pick up my rental at 8 a.m. When I arrived at th pick up location at 8 a.m. the office was closed and did not open until 9 a.m. It is not good business to tell someone they can get their rental at 8 and make them wait an hour in the parking lot.