Évaluations des clients Las Brisas Hand Car Wash

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Las Brisas Hand Car Wash

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Arturo A. le

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Le client n'a pas laissé de commentaire.

barbara D. le

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Le client n'a pas laissé de commentaire.

Carlos F. le

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Le client n'a pas laissé de commentaire.

Yuraldi D. le

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Exelent

Orlando S. le

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The service was good.

Karen R. le

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They kept making me wait while they charged their car wash customers. There almost an hour to pick up truck, and I kept telling them I had movers waiting at my place for the truck. System wasn’t accepting credit cards and They Told me couldn’t leave cash deposit.

Raul L. le

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Great experience. Fast service.

Alberto M. le

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Le client n'a pas laissé de commentaire.

Alejandro M. le

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Le client n'a pas laissé de commentaire.

Thomas P. le

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This place was a joke. Unorganized, and the people were very rude. Issues with having to add a second credit card, I secured the reservation with my business card and they requested my personal card as well. If I did not need to have that vehicle at that time at that location I would have went elsewhere, I will monitor my accounts very closely to ensure that my money stays where it belongs. I will not rent from u-haul again...

Maria F. le

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Le client n'a pas laissé de commentaire.

maikel M. le

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Great

Felipe E. le

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Vehicle has a flaw design on it's gas tank under driver's seat Strong fuel ?? humes could be smelled all over inside the vehicle.

Aroldo D. le

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The people was very nice

Pedro O. le

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The app is not working properly in Android phones, at delivery the app was stuck

Julianna D. le

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Great service and the van I rented was almost new, I appreciate the service and attention, thank you.

Shaneta E. le

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They need to be Bilingual. No one Speaks English. They over charge and they are not organized. They gave me wrong contract during close out! Nightmare. They overcharged me. I will be be contacting the better business bureau

Marco N. le

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Le client n'a pas laissé de commentaire.

James A. le

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Le client n'a pas laissé de commentaire.

Igor G. le

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Le client n'a pas laissé de commentaire.

julie T. le

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Le client n'a pas laissé de commentaire.

Pedro Pablo F. le

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Le client n'a pas laissé de commentaire.

Ramon S. le

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Excelentes seres humano los que trabajan ahí

Jose A. le

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Le client n'a pas laissé de commentaire.

Renato L. le

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Vehicle hs more than 124k miles. The steering wheel is off borderline unsafe to drive.

Alexander K. le

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1$ a mile rate INSANITY!!!!

Ricardo F. le

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Le client n'a pas laissé de commentaire.

JUAN R. le

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This is a great location for U-Haul truck rentals, and we will definitely return in the future. I highly recommend it to all. The staff was friendly and very knowledgeable. The truck, we rented was like new, and it was delivered with a full tank of gas. The return was also seamless. The inspection was performed immediately and the final contract provided within minutes. We were very satisfied with our experience!

Angel M. le

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Le client n'a pas laissé de commentaire.

Anthony P. le

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Le client n'a pas laissé de commentaire.

Juan Ramon C. le

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I rent a car to 9 am until 5 pm and they give me it at 12.30 am (because “sistem issues”). I returned 5.15pm and they charge and extra fee

alexandra B. le

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To start, even after reserving the truck online, they gave me the older model truck when i reserved the newer version which is what is online. Not only that after getting the new model, in the estimate the insurance was another $11.00 dollars, the price went up. No problem because insurance is good to have. I was not happy. When I came to return the rental there was another problem. The calculations were incorrect and an error was made by the part of u-haul and i was being charged close to $500.00 for a rental of 3 days insurance of $44.00 dollars & the mileage that was used was under the estimate 100 mi that originally was prorated... Not only was I annoyed but frustrated because no their spoke English... only Spanish speaking and I had to help her with questions that were in English. Finally the problem was resolved by the site manager over the phone. I"m completely upset & disgusted at this place. I"m never going there ever again. I would also like to add the location 6800 SW 24th street, Miami, Florida 33155 is not equip to handle or large enough place to serve as rental truck place for uhaul.

Andres B. le

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This has been the worst experience I’ve ever had with a U-Hual location. I’m at a loss for words.

Osvaldo C. le

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Gas wasn't full and I was charged an extra $5 for not turning in the van with completely full gas.

GEORGINA H. le

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Everyone here was polite and professional. One thing I have to mention is there is not one employee here who speaks fluent English. It can be a little frustrating communicating BUT I will say that this location was very patient and helpful. Everything else was great, but hiring an English speaker for your non-Spanish speaking customers would help this location.

Anthony K. le

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Excellent and friendly service! I will absolutely be a return customer at this location.

gloria M. le

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Le client n'a pas laissé de commentaire.

Alejandro N. le

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Your company needs to stop nickel and diming and PLEASE train your dealers

maria carolina C. le

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Le client n'a pas laissé de commentaire.

Raul F. le

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terrible service, I was charge CDW after I had declined on my reservation

Ernesto C. le

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Never again

Madelen D. le

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I was charged for an extra day.

FRANCISCO G. le

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Le client n'a pas laissé de commentaire.

NICOLAS R. le

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Manager assured us that turning the van in the next morning would still cost one day’s price. We actually returned the van that night but they didn’t see it until 8:16am and we were charged for 2 days. Unacceptable. We will be discouraging our friends from using Uhaul

Yoanne Q. le

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Le client n'a pas laissé de commentaire.

Henrry L. le

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Le client n'a pas laissé de commentaire.

jose H. le

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Le client n'a pas laissé de commentaire.

Francisco A. le

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My recommendation to improve for the next customers is related to the Staff lady that process the rental order at The Las Brisas Car Wash ,no to the Administrator that was a very right person. The Staff lady needs to be properly trained with the best customer services technic in order to improve the best relations with the customer and looks for the satisfaction for the services that ensure the return and future recommendation to other customers . In my case when she complete my rental registration and I provided all my personal information ,she wasn't able to provide me a copy or print out of the transaction and after I call to inquiry a explanation about a double charge to my reservation , was very rude and threat me stating that all my conversation with the Administrator was recorded.

le

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Recogi el van a las 12.37 pm del dia sabado y lo entrege a la 12.15 pm del dia Domingo y me cobraron 2 dia hable con el manege el se Juan después de varios intentos y su respuesta fue que ellos no podían hacer nada por qué son Deler

Idel M. le

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Poor customer service, not trained staff. I was charged for 2 days when I only used the van for 3 hours. Called the store and no response.

pedro C. le

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sorry. $ 21 ... it was because I bought something. Thank you

Ashley O. le

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I did not receive a final bill. Please email to ashley@spiritedgifts.com U-Haul Contract 22201440

JAVIER L. le

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Lo recomiendo. Buen trato y servicio

Morten J. le

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Did not answer my calls (tried twice) Did not speak English, only Spanish. Very slow

Jorge P. le

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Le client n'a pas laissé de commentaire.

Claudia A. le

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Your website allowed me to book this location with a hand truck. However, when they called me to pick up the truck they had switched the location on me to NW7th St then 106 SW 24th St. This was an unpleasant experience. It took numerous calls to get things straightened out and they still are not. I had ordered a hand truck and I was advised that they could not rent it to me as I was going one-way. They still charged it to my contract. It took two hours for them to complete the rental process. The paperwork I received said the truck had approx. 32,888 miles. When I returned it, it showed about 58,000 miles.

Elisabeth M. le

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I did the reservation under my name and my mother was registered as the driver. I wish the website would have told me ahead of time that this is not possible. I wasn’t able to do the online check-in and the name on the reservation had to be changed.

SANDRA R. le

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We were sent to the wrong UHaul location which was all the way across town almost 25 minutes. They called and told us we had to go to another location. Then before we dropped off our U-Haul we put gas in the U-Haul and we were charged for not filling the tank to where the line was which was not true. I spent more money on gas running around to pick up the U-Haul then they charged me for the extra. Worst experience ever by U-Haul and I’ve used them many times. Didn’t feel we should have had to pay anything extra after that experience.

Carlos R G. le

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They have a beautiful woman in the front desk, very nice and diligent; just keep her there to have more satisfied customers.

carlos C. le

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I still haven receive what i was charge For using this pickup i like to know How much was the bill. For this rent. Please you could callme. At. 786-357-2730 Thankyou.

IVAN E. le

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The prices where never explained. I will never use uhaul again.

Ella D. le

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I was overcharged, the car smelled like cigarette with empty water bottle in car. That staff does not speak English. I called to resolved the over change and they hung up on me three times. I would like a refund

RAUL P. le

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They should have been more helpful and contacted uhaul when issue with reservation arose rather than forcing me to call and insist someone from site to take phone when uhaul rep wanted to speak with them - since they were not picking up call from main office.

MONTERO E. le

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The locations and not for the cargo van that I leased out from his parking space was parked so tightly that I could not fully walk around the vehicle to assess damage. When I did point out existing damage they did not mark it on my sheet and said that they already have notes on it and I should just initial here. The inside of the cargo van after being in it for a few minutes I discovered it was dirty and had not been cleaned out after the prior person. Upon returning the van I was not advised that I would be charged an additional day for coming in within an hour of time.. I was not correctly charged. The location stated if I had any questions regarding the charges I need to discuss with U-Haul directly. I emailed you home and have not received a response. I sent a follow-up email today we cresting a resolution to the charges. No response.

alain M. le

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The location is at a Car Wash. We couldn't get out when we were leaving because of the traffic flow at the car wash. This location quoted us 29.95 flat rate plus .99 a mile. But I was charged 1.19 a mile. Very unprofessional way to rob patrons at the point where they cant do anything about it because they have your credit card hostage. Even though only a few cents. Still THEFT. The owner should be ashamed of himself.

George R. le

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At first sight this is not the greatest of places, but the staff could not be more accommodating and even though there was a bit of a language barrier, we got through it. And all was done with a smile. Total turnaround from first glance. I will definitely go back.

MARIA H. le

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Le client n'a pas laissé de commentaire.

Frederic C. le

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$115 for 1 day and 50 miles .... it's pretty expensive. Your company is supposed to be the cheapest one ... review this argument !!!!

henrry O. le

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Everything excellent

DENNYS G. le

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Too expensive, they said 29 dollars. and they charged me $ 53.

Enrique B. le

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Le client n'a pas laissé de commentaire.

JAMEL W. le

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Arrived prepared to do online self-checkout. Found vehicle was being used to sleep in with fan and bed included. The occupant had been smoking in the van because dirt, ashes and extremely heavy smell of smoke was present. Did not have time to adjust reservation. The staff at location did try to blow dirt and ashes out with air hose but the equipment was well below any acceptable standard.

JOSE L. le

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Le client n'a pas laissé de commentaire.

Shyam G. le

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Frank Juan and the lady behind the counter were excellent team. They made the whole experience so smooth that I felt I was borrowing my brothers truck. The place is crowded so checking in online helped. The staff used computers and iPhone UHaul app for the transaction, amazing job. Best UHaul experience since 2006.

Francisco B. le

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Employees are not up tondate with how system works. They didn't know how to rent a van.

PEDRO V. le

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The back of the truck was still dirty as well it wook 3 days to get the contract closed they are friendly but still dont know how to operate.

Maria H. le

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I was never told when I called the Uhaul location on US1 nor when I picked up the van on 24th street that I was going to be charged extra insurance. I was expecting $19.95+.69cents per mile & I only used 14 miles. But then I get a bill for over $40.00. Disappointed & Upset!!!! Maria Elena