Évaluations des clients Liberty 27 Ave

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Liberty 27 Ave

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Issac G. le

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Seevisio Al cliente muy malo

MARSHA H. le

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Happy with all aspects of the rental — especially the people in charge—Lorena

Eileen S. le

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The oil change light was on and there was alot of plastic in the doors and alot of sand inside from the previous rental they did not sweep out the flooring

Matthew P. le

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It was fast and simple the truck wasn't clean but as expected with a Uhual, it had gas and ran great. Overall satisfied.

Carmen G. le

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Individual I dealt with was professional and friendly.

JOHN B. le

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Le client n'a pas laissé de commentaire.

Javier H. le

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I tried to reserve the truck that I needed on their webpage but it never processed my order correctly and it never registered my order... there was some kind of computer glitch

Richard C. le

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I had until 7 o’clock to return the truck before the store closed But the individual running it said they were too busy and could not accommodate me I would have to check out online It wasn’t the end of the world but it was very unaccommodating I had to leave quickly to catch my flight back Only one individual spoke a little bit of English so it was very difficult to communicate

Cinthia C. le

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I wanted to rent a 10' truck, there was about 5 of them on site. I was told i could not because there were not available . Because of my need to move i ended up renting a 17' truck. 4 hours. After i returned the truck and to my surprise the rental was closed and all 5 10 'truck were there. I realized they just wanted to up sale me or make me rent a more expensive truck. Not a good experience.

MARICARMEN G. le

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Le client n'a pas laissé de commentaire.

Juan Carlos F. le

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Le client n'a pas laissé de commentaire.

Jacques W. le

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Le client n'a pas laissé de commentaire.

Yosef R. le

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the gentleman that was checking in the equipment upon return was rude, obnoxious, and just plain disgusting to deal with. i spoke to the owner of the location and expressed my concerns as well

Lester C. le

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A disgrace of a station/location for U-Haul name, rep, and brand. Please end your contract with this location, gas station. Horrible!! Poor!! Malicious!!

Cinthia C. le

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Le client n'a pas laissé de commentaire.

REINA C. le

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Súper buena excelente experiencia .

Fernando L. le

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I had to wait over 1 hour from my scheduled pick up time due to delays with another customer whose reservation did not appear in system causing my missing my pick up sheduled time for an item that ai will ave to pay to have delivered at a future date. Return also took forever and was never given y printed receipt.

luis H. le

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Everything excellent

edrei D. le

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The last customer brought his/ her pet inside of U-Haul truck after He/She returned it, never was it cleaned up and it was rented again with the seats cover with pet’s hair.

rafael N. le

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Excelente atención

Rolando C. le

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Me cobraron 2 días de renta y seguro cuando solo tuve el camión 5 horas,lo devolví con la misma cantidad de gasolina y aún así me cobraron también ,nunca me revisaron el camión antes de entregartelo,si dejas las llaves en el buzón te cierran el contrato tarde al otro día y en el sistema aparece como otro día de renta,poco profesionales en todo el sentido de la palabra, JAMAS RENTEN U-HAUL en este sitio!!!!

karla C. le

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Tenia demasiados millas no me fijé cuando me lo entregaron el camión y solo lo obtuve por hora y media y decía el millaje que había recorrido 500 millas estoy decepcionada con el servicio

Torrie J. le

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I have not had any luck with the uhaul authorized dealers during my move. After returning my vehicle and processing everything on my phone a man walks up to me and tells me to just turn the key into the gas station. I go to turn the key in and when I get in there is a line of people waiting for a uhaul with only two people working, while also ringing customers up for gas and other products. There was no room to stand in the gas station and for 20 minutes I kept being told to wait because One of the attendants apparently didn’t speak any English (as I found out later - after I watched another man ask someone to translate for him - because he was also frustrated). Finally another worker comes in and I tell him I just need to return the key that’s it and he wants to take me outside to reinspect the vehicle which also frustrates me because that had already been done and I just needed to give someone the key and leave. So overall this was a horrible experience. It is enough room in the store, it’s not enough people who actually know what they are doing, and it is not professional at all!! Uhaul needs to stop with these authorized dealers and just build more actual uhaul places with trained workers that work only for their company!!! While it’s a good business model, the authorized dealers are tarnishing the brand of the company. Later on before I left the gas station I finally spotted the uhaul drop box outside, it was not in a visible place and that’s where my key was supposed to be placed in all along!

Frank G. le

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The overall experience, average as anyone would expect but the truck was really dirty, full of sand. When i returned the truck hours later, I was told to clean it. The trucks should be leased the way you way they returned

Andres V. le

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Le client n'a pas laissé de commentaire.

Paige P. le

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Le client n'a pas laissé de commentaire.

George R. le

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Le client n'a pas laissé de commentaire.

ROBERTO F. le

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Le client n'a pas laissé de commentaire.

Mellina D. le

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Le client n'a pas laissé de commentaire.

Santiago M. le

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Only one person works the counter and all the sells from the gas station as well. No one gets a good service and staff makes mistakes. I returned the truck on time, however, I got charge for an extra day because the staff did not process my returned until almost noon the next day. Now I have to deal with asking for a refund. Unacceptable. Never using this location again.

Raul H. le

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You are great

Victor A. le

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Le client n'a pas laissé de commentaire.