Customer Reviews for Liberty Auto Sales
(Concessionnaire U-Haul dans le voisinage)

82 évaluations

3255 S 10th St   Lincoln, NE 68502

(402) 434-2733

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(402) 434-2733

3255 S 10th St
Lincoln, NE 68502

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 10h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Great Customer Service

BRIAN Z. 
Évaluation :
4

Dropped off equipment after hours

Brian D. 
Évaluation :
2

The truck I rented was dead when I went to pick it up. I have to wait 90mins after my reservation for roadside to replace the battery.

Daniel Y. 
Évaluation :
3

Clean and disinfect truck cab better.. there was a can of chewing tobacco left in one of the cubbies. Also the steering wheel was really grimy so I'm guessing it hadn't been disinfected.

JENNIFER F. 
Évaluation :
5

Best usual location I ever used

VINCE M. 
Évaluation :
3

I would have appreciated some insight to how the pickup process would work for the 24/7 pickup ahead of time. I felt like I had to figure it all out while I was there, and with a crazy day like moving day, I would have appreciated the peace of mind of being prepared with that information.

Eric U. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mckenzie M. 
Évaluation :
3

They just didn't have a lot of inventory, other than that was convenient and an easy process.

JUANITA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL DEAN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald B. 
Évaluation :
5

Awesome experience! Very reliable and easy to work with.

SCOTT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TROY H. 
Évaluation :
5

The customer service is top-notch from start to finish. I rented a cargo trailer this time and the owner hooked everything up for me, tested the lights and signals, and made sure I was comfortable before I drove off the lot. He double checked the return time to make sure it was what I needed, and made returning the trailer after hours easy and as convenient as possible. Liberty Auto Sales is our go-to U-Haul rental place.

CASONDRA P. 
Évaluation :
5

The person that checked the trailer out to me was very helpful. I would definitely recommend this location to rent uhaul trailer-trucks!

KRISTINE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kirk L. 
Évaluation :
5

Great service! Friendly!

MICHAEL Y. 
Évaluation :
5

Trying to pickup this truck up before opening hours was a complete disaster and I will never do that again. EVER!! I made three phone calls to U-Haul corporate. The first lady was very good, the second one that called me was ok but the third person i talked to said I needed a third party with a passport for identification before she would authorize me to take the truck. I said why wasn't I made aware of this when I reserved the truck and she told me it is in the fine print but most people don't read that. When the store owner arrived at 10AM he was amazing, wonderful to work with. He had us out the door in about 5 minutes or so.

TIMOTHY M. 
Évaluation :
5

I have never had such an excellent experience at a uhaul location. Very pleased with the service we received. If the need arises again, we will be back!!

PATRICIA H. 
Évaluation :
5

I was referred to this location last minute due to another location not receiving the truck I was supposed to rent on time. I was taken care of promptly and professionally. Merci.

Bryan L. 
Évaluation :
2

The staff member was very kind and friendly however he was not there for return ( I only had the truck for approx half the time planned) which prompted an annoying phone call from the Des Moines Iowa phone center to ask about the truck. The caller was quite rude. Which was exceptionally annoying during a move from a moving company whom should be trying to assist in a successful move as their service offers

ANGELA B. 
Évaluation :
5

Very accomadating let me drop car dolly and truck later.

Kevin F. 
Évaluation :
5

All trucks need ramps mine did not.

TERRANCE P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVEN S. 
Évaluation :
3

The app would not accept any of my pictures for returning the vehicle after 20 minutes of effort, I gave up. The photos did include the odometer and fuel gauge.

Brian C. 
Évaluation :
5

Absolutely Nothing. Rez was outstanding!!! He was very customer service focused. In the future, I would go there before going to the U-Haul closer to my home.

EDWARD M. 
Évaluation :
1

The truck was garbage! Had an oil leak, power steering is going out, brakes are shot & it dog tracks to the driver side bad! They didn't put the dolly in the truck like I ordered either.

Tamara B. 
Évaluation :
5

Very nice experience - thank you!

ELIZABETH W. 
Évaluation :
4

I rcvd a meesage from Uhaul telling me my pickup location and time had changed. The time was 2 hours later than I had originally scheduled. When I got to the new location, the y told me I could have come earlier, no problem. Other than that, a good experience

GEOFFREY L. 
Évaluation :
3

The location is fine, just a little hard to get to with traffic on tenth street. It was very handy for where we were going though. Employees were great, very helpful and friendly. HOWEVER, your mobile pick up portal is a DISASTER. it never worked for us, we waited on the phone for over 30 minutes and then were told we have to arrive before the pick up time or it would automatically cancel the process. WHAT? I would think an early arrival would cause more problems than a late arrival. what a waste of our time.

STEVEN T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIM V P. 
Évaluation :
5

First rate. I highly recommend Liberty Auto.

STEVEN H S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TANNER D. 
Évaluation :
2

I got charged for the equipment I requested but did not receive the actual equipment.

Abigail T. 
Évaluation :
3

Online return worked great.

Richard R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY N. 
Évaluation :
5

Great service! Thank you!

RONNIE G. 
Évaluation :
4

It took a while to get checked in because there was only one person working and lots of phone calls.

Jonathan S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMESON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE A B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
5

Don't change a thing! I love working with Liberty Auto U-Haul!

Michael S. 
Évaluation :
5

I was able to adjust the seat to accommodate my 5' height which was so nice. The truck had ac and a good radio 😀 The attendant was very helpful

LINDA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADLEY T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Myron K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles H. 
Évaluation :
4

Secure vehicles better, so thieves don't theft auto parts from them. Are catalytic converter was stolen from our rental truck.

Susan W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel C. 
Évaluation :
5

Nothing, all good

Rich C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERVIN K. 
Évaluation :
5

Very friendly people to work with and excellent customer service!

mathew C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James A. 
Évaluation :
1

The guy there was a real jerk. He wouldn't come outside and check the truck, the mileage or the gas out. He told us to contact uhaul about our deposit because he don't give it, and when we asked HIM to find out because it's the company HE works for he said he doesn't work for uhaul, he works for the car lot uhaul is affiliated with!

Steven L. 
Évaluation :
4

Get rid of the people in CB, Iowa

DEAN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANYA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Guy M. 
Évaluation :
4

friendly and helpful people, great to work with them. They really wanted me to have a great experience. Walked me through the entire trailer explaining everything.

Tony R. 
Évaluation :
5

Once again we tried to return to to the wilderness U-Haul place in Lincoln & he was an ass!!! Last time he told us he didn't take trucks just trailers so this time he wouldn't take a trailer either but he had a truck sitting there. When I asked him about it he smirked & gave me a smart answer. He's a pr....k!! Do not send anyone there!!!

KAREN R. 
Évaluation :
5

The after hours drop off routine is just customer hostile garbage. Having to take a bunch of goddamn useless pictures at late hours of the morning is infuriating. UHaul needs to quit trying to save a nickel by fucking over their customers.

Steve A. 
Évaluation :
2

Actual customer service. Inspecting the equipment.

Danny B. 
Évaluation :
5

I had no issues with the pick-up location or the drop of location.

Sean R. 
Évaluation :
5

Told us to go to a close location at wilderness uhaul & he wasn't there but left a call # he was snotty rude & told us he doesn't take trucks. Bad experience with him

DARREN R. 
Évaluation :
5

Nothing everything was excellent

MICHAEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary T. 
Évaluation :
4

This was a horrible experience and not the fault of the pickup location. It was the fault of corporate U-Haul. I had a reservation at a specific location by my house for a 15 foot truck. Not only did you guys end up sending me to a location all the way across town to get the truck, but then you changed me to a 26 foot truck. To cap all of this off. I didn't even get an email notifying me of these changes until well after I dropped off the truck later in the day at a town two hours away. Fantastic customer service!!!

TRAVIS P. 
Évaluation :
3

The people at Liberty were great. They were the only nice thing about this experience. I was moved to three different locations within a week. Each time future from the location I needed to be. Whoever it was I spoke with was rude and unhelpful. I was never told I would have to pay over a dollar per mile and then I had to travel nearly 20 miles round trip to pickup a truck I ordered three blocks from my home. I would rate my experience as very poor, and will explore any and all alternatives before using uhaul again.

MICHAEL WINNETT K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rebecca Y. 
Évaluation :
5

there was issues confirming our identity and we could not use the online check in

CALEB M. 
Évaluation :
5

Facility and representative was too of the line. I couldn't be happier with the experience. Staff, Bed and Rez, went above and beyond to help me. Would definitely recommend them to anyone. Thanks so much for your time and consideration.

michael P. 
Évaluation :
5

Friendly service with assistance in attaching the trailer to make sure we had a safe experience. Made the return of the trailer a simple process to be done at my convenience and not necessarily their convenience.

jim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clinton W. 
Évaluation :
3

Couldn't download the link was the only problem

Tom J. 
Évaluation :
5

Their whole system was down even into the following day. BUT, the customer service and fast speed of service was STILL perfect! They even adjusted our final price down to almost nothing due to the system issues. Thank you so much for making THIS part of our move stress free!

Mona M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD K. 
Évaluation :
5

The location is right next to a busy street. It is very difficult to get out of the parking lot.

DENNIS V. 
Non les évaluations ont été soumises pour cet établissement.

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