Customer Reviews for Liberty Climate Controlled Storage
(U-Haul Neighborhood Dealer)

38 évaluations

460 6th Ave   Columbus, GA 31901

(706) 687-6152

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(706) 687-6152

460 6th Ave
Columbus, GA 31901

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

I am very disappointed in the services that I received from start to finish. First of all my preferred U-Haul pickup was not the same location. I received three different locations to pick up from. That was frustrating, second the was the return of equipment was just as bad. I tried 3 U-Haul locations in Augusta, GA to drop of vehicle, before I found one that was open and that the location had not gone out of business. Then I get charged extra for equipment that I was not charged for in the beginning, such as pads. I will NEVER be using U-Haul again, I will let all my family and friends know about this experience.

NATHANIEL H 
Évaluation :
5

THE UHAUL MAN WAS VERY HELPFUL, REVIEWED SAFETY AND INSURANCE INFORMATION. VERY NICE MAN.

TERRELL B 
Évaluation :
3

I rented equipment that was not in the truck and no one was on site to be able to assist me with the items I needed. Ensure that all trucks are well equipped, have the proper tools that the customer has requested to be able to complete the job they are trying to complete.

Natasha B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Loretta N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THEODORE B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eugene W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA B 
Évaluation :
2

Have someone to inspect vehicle before it is rented out. Also have the right amount of gas registered to the main center.

HATTIE W 
Évaluation :
1

Roaches in the back of truck, now I have roaches in all my boxes and have to call an exterminator

QUNICY L 
Évaluation :
1

It took an hour and a half to get the pass code to get the key, and delayed the move. The location could not provide any support on figuring things out, and I had to sit in the parking lot while waiting on the truck.

Daniel W 
Évaluation :
5

Very easy in and out. Great service as well. I would certainly use this location again

Jeffery D 
Évaluation :
5

Everything was good and very good thanks for everything

Donnell J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARILYN W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

byron t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEJANDRO E 
Évaluation :
1

Building was rundown and poorly kept. Uhaul representative didn't not wear a facemask or other PPP. UHaul rep. also had a firearm on his desk.

Cody C 
Évaluation :
4

Very good customer service and had everything ready to be picked up on time. Drop off was simple and the reciept was correct. I had a great experience with Liberty u-haul.

Bruce Y 
Évaluation :
5

Help was awesome

JOSEPH B 
Évaluation :
5

Question? I will be returning to Rogers AR in 2 weeks. Do you need me to return a vehicle to AR?

Charles F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig J 
Évaluation :
1

It was a disaster trying to pick up the rental truck. I spoke to the local rep 30 minutes prior to my arrival to pick up the rental truck. He said everything was in order for me to pick up the truck. I show 30 minutes later and be and everyone else had left for the day and it was 4:00 p.m. He never said no one would be there. I had no key to the truck or anything else. I then spent 2,5 hours in the parking on the telephone with uhaul customer support trying to get someone to rent me the truck a d to access their lock box that had the truck key inside of it but it too was broken. I finally got the owner of that store location to come help me. Then I get in the truck and it was filthy and had an eight of a tank of gas in it. This was a horrible experience by far. Plus no one offered me any concessions, nor discounts not even a glass of ice water after I stood in 88 degree temperature trying to get the ew tal truck and leave. Then I was late for my next appointment with some movers that cost me another $350 for their time that I did not get to use because they am had already left when I showed up and I had to pay in advance for their services.

Edward Y 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JARAN L 
Évaluation :
5

It was a comfortable, efficient and friendly interaction. When I got into the cab, it smelled clean and owner mentioned everything had just been wiped down.

Debra W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alyssa C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua D 
Évaluation :
5

Excellent personal service, top notch

thomas r 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick L 
Évaluation :
5

This location was EXCELLENT!! The facility manager was very knowledgeable and helpful and was able to get me checked into the vehicle super fast! He was very friendly!

Ricky G 
Évaluation :
5

Everything was great!

Andrew P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronda W 
Évaluation :
5

The staff at this location sets the standard for excellent customer service. You have a great team representing the uhaul brand!

Tina A 
Évaluation :
5

Awesome service! Great job!

Granath M 
Évaluation :
5

Customer service was great , Gene was really a lifesaver !

patricia s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARRISON S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daphne R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tina G 
Non les évaluations ont été soumises pour cet établissement.

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