Having a way to get the trailer unhooked by yourself when you drop it off. One person has to lift the trailer off the hitch by themselves and hope it does not hit your feet when it is released from the vehicle.Dan B.
Customer Reviews for Limelight Properties LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Dubuque, IA 52001
Services dans cet établissement :
- Mon–FriDe 8 h am à 5 h pm
- SamediDe 8 h am à 2 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Sam S.
Le client n'a pas laissé de commentaire.Letanyia G.
Le client n'a pas laissé de commentaire.ROBERT H.
I have rented multiple times from this location. The person that is working there is great! Very nice guy!!Stuart S.
Le client n'a pas laissé de commentaire.Jodi B.
People working there were rude.Beth O.
Le client n'a pas laissé de commentaire.Kirk M.
Le client n'a pas laissé de commentaire.Terry R.
Le client n'a pas laissé de commentaire.SARI A.
This was not the drop off location - it was dropped off in Aurora, CO at the Iiliff Ave locationAmbrosia N.
Le client n'a pas laissé de commentaire.Brian A.
The after hours drop off option is really nice.Bradley K.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Greg N.
Behind an industrial area and hard to find. I walked in and one older gentleman sitting in an office behind a glass window and just told me to drop it off in the back. Offered no help and I'm a lady who just had hernia surgery. The guys in McKinney did everything for meDebra E.
While I was given an incorrect drop off address, I was able to find the correct location myself and the lovely lady who helped me was wonderful.Robert N.
Clyde at the Dubuque Roosevelt St location was so polite and helpful, we would definitely work with him again!Julie C.
Staff are friendly and helpful.Jody T.
Nothing at allDiamond M.
Le client n'a pas laissé de commentaire.Jade R.
Le client n'a pas laissé de commentaire.Stephanie L.
Although the man who helped me with my rental joked about the computer making everything take longer, he was actually very efficient! I was very happy with how quickly and easily I was able to both rent the vehicle and return it. I will definitely come back!matthew Z.
The price of this car hauler went up in price too much. I can't afford using it. It went from $125 to $372.00. Nobody can seem to explain why. That is too high. I was in a bind so had to this time. Not affordable any more.Ronald A.
The upper right running light was out on the trailer.Brian R.
Can't think of anything. Needed a truck, got a truck, returned the truck, the universe appears to be in correct order.Kevin R.
Nice Job.David U.
Easy drop off and again very friendly staff. Thank you for making the drop off so convenient.Robert N.
The customer service was awesome! The rental process was so easy and the pick up and drop off was quick and painless, thank you so much!Alana M.
Make sure to have key in box for a scheduled pick up.Aimee P.
Gas tank was not full yet I filled it. High cost per mile especially considering you are all the way down by the river. Van was dirty inside.Sara T.
Le client n'a pas laissé de commentaire.DYLAN O.
Le client n'a pas laissé de commentaire.Holly F.
Le client n'a pas laissé de commentaire.Anthony F.
I was double chargedElaina S.
Le client n'a pas laissé de commentaire.Willie W.
Le client n'a pas laissé de commentaire.Payton T.
Using the online app is so extremely confusing and just takes you in circles. We were picking up on a Sunday and couldn't figure out how to find our truck or get the key for it. Sat on hold over 45 mins on the phone with customer service. Never again!!!!cheri W.
Le client n'a pas laissé de commentaire.Molli W.
I used the mobile app to pickup the truck, but it got stuck at the lock code screen. It also never advanced to the odometer/fuel screen. I never got a lock code. Luckily the office was open and they were able to get my keys, but if I had done it during non business hours, I would've been in trouble.Karl S.
I haven't rented a U-Haul in a while and was surprised when we apparently scheduled for a trailer in Platteville, WI (27 miles away) and ended up having to pick it up in Dubuque, IA (~ 50 miles).Richard K.
Very friendly service would recommend it to anyone thanksjoe C.
Clyde was professional, courteous and friendly. Greatly appreciate the ease of renting a van on short notice.Joseph B.
Le client n'a pas laissé de commentaire.TIM O.
The representative was very helpful and I had a good experience.jeff L.
Le client n'a pas laissé de commentaire.Ashley T.
Le client n'a pas laissé de commentaire.Deb W.
Le client n'a pas laissé de commentaire.manny M.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Tom P.
Le client n'a pas laissé de commentaire.Jasmine W.
Le client n'a pas laissé de commentaire.Clark W.
Le client n'a pas laissé de commentaire.TANISHA P.
Le client n'a pas laissé de commentaire.Katie N.
Le client n'a pas laissé de commentaire.Alexis N.
Le client n'a pas laissé de commentaire.Matthew L.
Got charged $42 to drop off truck with no explanation regarding what the charge relates to.JAMES L.
Le client n'a pas laissé de commentaire.jim T.
Le client n'a pas laissé de commentaire.Brooke W.
You need to re train your employees, I was quoted $0,89 a mile only to be charge $1,19 a mile. I was told I had to return your equipment back to the location I picked up ONLY after we finalize all of the paperwork. Charging me a round trip making the bill twice as much. I will never rent another UHaul in my life. I will also recommend to my friends and whoever will listen to never rent from U Haul. NEVER!!!alfredo M.
The truck was fairly new, and it handled well. Clyde at Limelight was friendly and very helpful. I could not have asked for a better service.Jacqueline K.
Le client n'a pas laissé de commentaire.EVAN H.
Fuel at checkout was noted as 3/4 when in reality it was closer to 1/2.Christopher C.
Make sure it has the correct milage so I can drop it off on time. It never let me drop it off, it had the wrong fuel indicator. Prob won't use uhaul at all unless I absolutely have too, next time I move I'll do individual car falls even if it takes 3 days longer to moveColin C.
Le client n'a pas laissé de commentaire.William P.
Le client n'a pas laissé de commentaire.Steve R.
Le client n'a pas laissé de commentaire.Douglas J.
Le client n'a pas laissé de commentaire.Jill F.
First the truck ran and operated well. My problem was the dealer did not have enough pads as I ordered 24. And was reluctant to search for more initially I was told they had none but found 6 for me. Secondly my rental ordered I was told they had straps for purchase I could pick up when I got the truck. They did not have any. This cost me an extra half hour with moving help as I had to go find some. Not having enough pads had me to open boxes and use bend which also cost me time. All in all very disappointed with the communication dealer was not helpful.Gene B.
Le client n'a pas laissé de commentaire.Michael V.
Le client n'a pas laissé de commentaire.Reginald B.
Le client n'a pas laissé de commentaire.Todd F.
Le client n'a pas laissé de commentaire.Carol M.
First time renter. Great experience. Thank youBen A.
Very helpful lady helped us get set up.Kevin S.
Le client n'a pas laissé de commentaire.ALEX W.
I returned my truck at 4pm on a Saturday, so I had to do the online return. I couldn't get a picture of the mileage so I clicked on the â€œif you're having difficulty taking a picture, click here.â€ So I clicked it and it brought me to the key return page. I returned my keys and went on my way. I got an email receipt the next morning that said I used the truck for 2days which I didn't I had it for one, that I used more miles than I actually did, stating that I owe $50 more than I originally had to pay. Of course I couldn't dispute that when I got the receipt because they're closed on Sunday.SHANNON B.
Le client n'a pas laissé de commentaire.Logan M.
Le client n'a pas laissé de commentaire.Chris R.
Le client n'a pas laissé de commentaire.Psyche H.
It was a great clean van except there was some blood on the driver side door that was kinda groceKayla P.
Just too far from where I stay.John C.
Both people that I interacted with at that location were very helpful and nice. Merci.Brian R.
Back in a dark area with poor lightingAlexander B.
I think the trans is going out, or is that the way the tow feature works? Truck revs high when brakingTeresa F.
Le client n'a pas laissé de commentaire.MICHAEL S.
My box wasn't shipped and no one call me. I had to call multiple numbers to get no information and wait for a text. They told me to respond to the text and received the same response. I left a message and no one called me back. When it finally arrived I went to the building and was told they need a 24 hour notice to get into the unit but thankfully they let me in since I had no furniture or a bed to sleep on. They told me they would give me a refund but still haven't received one. I would use anyone over Uhaul Ubox ever again!Mackenzie K.
Le client n'a pas laissé de commentaire.Kelly B.
Le client n'a pas laissé de commentaire.Melissa J.
Le client n'a pas laissé de commentaire.Dennis P.
Le client n'a pas laissé de commentaire.PHILIP G.
The front desk officer was very kind, nice, and polite. Love this place and there are no reasons not to recommend this place to all my friends, family, and othersSeungho S.
First, we could not get the truck at the original location because the website let me do moble pick up, and then changed it the day we picked it up to hand pick up. The location was not open and the guy we called was not helpful at all. Second, there was a tail light out, and third, even though I had put gas back in, the mobile drop off said I was going to be charged 41 dollars for gas. I had to go into the location and they verified that I had added gas. For a company, uhaul, being around for so long all over the world, this order was screwed up from the beginning.David N.
Le client n'a pas laissé de commentaire.Megan M.
Nothing! Great experience.Geri S.
Le client n'a pas laissé de commentaire.Jillian W.
The man working was rude and treated me like an annoyance.Kathryn R.
Make sure oil changes are done before vehicle is picked up. Van was overdue on oil change.Abhay R.
Le client n'a pas laissé de commentaire.Emily M.
Services supplémentaires à cet emplacement
Camions de déménagement
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