Évaluations des clients Lincoln Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lincoln Self Storage

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Richard P. le

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Location was great. Friendly and helpful. Problem is that it is 45 minutes from me when I requested a location 3 minutes away.

Ruel W. le

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Le client n'a pas laissé de commentaire.

Matt C. le

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The gentleman was very helpful when we picked up the truck! The issues we had were not visual. One of the reverse lights was out; it pulls to the right while driving (needs alignment); Was difficult to go over 50 mph possibly the transmission? These things were not checked before us leaving. All of these things would not have had anything to do with the pick up location people. UHaul CO should have fixed it.

Mitch M. le

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Le client n'a pas laissé de commentaire.

Judy H. le

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I have always had great service at Lincoln Self Storage and would recommend this as the BEST place to rent a trailer in Illinois. You will not find a better experience in the state--I have rented U-Haul trailers for years and was about to quit altogether until I found this place.

JOHN S. le

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Le client n'a pas laissé de commentaire.

Alan B. le

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I rented a few weeks before needing the truck. Two days before pick up I was told I would have to go to Lincoln to get the truck - -40 miles away from Springfield. Cost me gas and myself and another person 2 hours of time

Michael F. le

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This location is awesome...always “customer first” service. Uhaul’s lack of availability of trucks and their company attitude on taking care of the customer is an issue that should be addressed.

David S. le

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The equipment leaked during the move and property was damaged as a result of this failure. It was pointed out to the drop off attendant.

mike O. le

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Le client n'a pas laissé de commentaire.

Ronald B. le

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Don't make me drive 2 hours to pick up my truck. I found that totally unacceptable.

Jeff R. le

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Le client n'a pas laissé de commentaire.

Irma W. le

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Le client n'a pas laissé de commentaire.

michael Y. le

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I picked up my rental and worked within Lloyd in Lincoln Illinois. I believe he was a dealer. My experience with him was superb. His service was excellent and uhaul is lucky to have him. Please pass this back to him for me. Regarding the 2 26 ft trucks I rented, both leaked at the rear door and water seeped along the floor and got my contents very wet. There wwere rain storms while I was loading and again unloading overnight. So the leaks happened while the trucks were parked and locked up. I was told the gasket seals were replaced every 10,000 miles but based on my experience, there is something wrong with either the installation or design of those door seals. Please fix for the next customer. Thank you

Christopher C. le

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Location was nearly an hour from where we’d made our reservation which was not very convenient at all. I was advised of the need to change at fairly short notice.

John W. le

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Excellent truck.

Judy H. le

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Absolutely no improvement needed here. Lloyd provides the best service anyone could ever need. If he ever retires I'll probably buy my own trailer. AAA+

melvin J. le

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WOW! Lloyd! What an amazing guy. Was looking for a U-HAUL to move my things and he totally informed us that a Trailer was more suitable for the moving that we were doing. Appreciated the tip! Was a really NICE experience. HIGHLY RECOMMENDED!

Joshua R. le

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Le client n'a pas laissé de commentaire.

Michelle S. le

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Le client n'a pas laissé de commentaire.

David C. le

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Be a little faster in processing. But! Lloyd was over-the-top helpful in assisting us will the securing of a vehicle onto the vehicle-hauler-trailer. He drove over 12 miles to help us with it on his own dime.

Michael F. le

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Easy pickup and drop off. Friendly location.

Dennis G. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Le client n'a pas laissé de commentaire.

Seth M. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Fast, easy check in. Enjoy doing business at this location.

Leroy O. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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No issues. Good location. I’ve dealt with uhaul several times. This place always makes sure I was satisfied with everything. They even have a jukebox to listen to if there is a wait!

Mike F. le

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Trailers need to have tongue jacks

Steve H. le

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The truck that we asked for originally was for a 26 foot truck. We were told that a 20 foot would be enough. It was not. we gad to rent a second one a few days later. The first truck was dirty in the over cab area and so we could not use it, losing more space. Our first person who received us was Lloyd and he was very focused on trying to save us money. I was very happy with his final price. Our second encounter was with someone who was admittedly inexperienced and so we had to pay more, although the truck was smaller. We did drive about 30 miles more so I was not expecting the price to be the same, but not $40 more. I would go back to this location ONLY if Lloyd was helping me. He made a difference.

Michael F. le

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I’ve used this location several times. I’d highly recommend. The gentleman that usually checks me in is very personable. Recently they have been doing some upgrades to the waiting area....looks fantastic.

lloyd M. le

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Le client n'a pas laissé de commentaire.

Loretta I. le

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Very good location, friendly people and very helpful

Shirley H. le

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Le client n'a pas laissé de commentaire.