Have someone available who speaks English and doesn't respond with 'you call field manager' when pickup or return through the app/website isn't working. Field manager was awesome but the guy onsite was all but useless.Clinton C.
Customer Reviews for Little Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The key was not in the lock box it was supposed to be and I had to go back and fourth with the store and u-haul support which ate up 30 minutes of my paid time.Hannah C.
Le client n'a pas laissé de commentaire.STEVE W.
I had a problem with the App.. It didn't recognize my location so i couldn't self check in to get the code. However someone dud help me after trying and calling for 1 hrLASHAWN W.
Too much confusion.Elizabeth H.
Le client n'a pas laissé de commentaire.Nicholas S.
The counter guy said he would take cash after looking at my reservation he then opened up the lock box handed me the keys and proceeded to let me go and look at the truck and paid him. then they charge my card 3 days later for a amount much higher then i was quoted. I also received a cancelation of my reservation after i picked the truck up and later had emails of new contracts with wrong dates after i returned the truck.. When I called customer service at 1-800 U-Haul the ladies were very nice and got me into the direction I needed to go but that regional manager Anthony was totally rude once we spoke to him we had no resolve . I had to freeze my card for fraudulent activity because we cash to the cashier at the little Mart first. then they ran my debit card two days later. The truck hesitated 15 ft box truck stuttered as we drove down the road we needed it for a day and a half, it also had a funny smell inside the cab no ACVincent D.