Évaluations des clients Lok All Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lok All Storage

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KAREN C.
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Always a great experience here. Fantastic service so helpful and great to deal with.

HELGAMARIA M.
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Many thanks! Received excellent service - transaction was highly satisfactory all around !

CEDRICPHILIPPERE C.
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Le client n'a pas laissé de commentaire.

Ivan L.
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Le client n'a pas laissé de commentaire.

Ivan L.
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Le client n'a pas laissé de commentaire.

John L.
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Le client n'a pas laissé de commentaire.

DONALDJOSEPH A.
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Le client n'a pas laissé de commentaire.

Richard S.
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Julia was great. I'll be back!

JAMESF B.
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The windshield was very dirty and needed cleaning. It looked like someone wiped the inside with an oily rag

STANLEY G.
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Le client n'a pas laissé de commentaire.

Richard C.
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Le client n'a pas laissé de commentaire.

STEVEN M.
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Le client n'a pas laissé de commentaire.

SYLVIAJ K.
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Le client n'a pas laissé de commentaire.

Bryan H.
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Another very helpful associate who helped unhook up my trailer. Pleasant and friendly!

JOHN D.
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Excellent service professional and polite.

ANNE F.
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When we rented the truck it had a flat rear tire. The receptionist said that We had to call roadside assistance to get it filled. We had to delay our move by a day because of this because we had to wait till 10 o'clock at night for someone to come and fix the seal on the tire. The truck was dirty and there was garbage in both of the door pockets. The whole experience was very frustrating and inconvenient. The receptionist also put my email in wrong so that I didn't receive my rental contract. I had to go back in and check and she had made two spelling errors both in my last name and email provider.

Vincent B.
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Le client n'a pas laissé de commentaire.

BRENTA M.
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Le client n'a pas laissé de commentaire.

BRENNANA L.
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The 20 foot cargo van had enough power to haul my good down the 401 to where we now live. The people I felt with were very friendly and helpful. I would definitely use them again.

Bruce B.
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The box light did not go off even when it was turned off in the cab. We a few times and also checked for additional switches but could not find a way to turn it off. Maybe good to check the switch for breakage so the battery does not drain for a customer if left alone for a period of time.

CHRISTINEM I.
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The woman who gave me the truck was very helpful. I appreciated her good attitude and helpfulness

JASONJ L.
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Le client n'a pas laissé de commentaire.

Stephanie B.
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She was super helpful and nice.

Tiffany C.
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Everything was perfect! The staff is amazing and so helpful. I'm excited to move again and see the wonderful staff!

Chris M.
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Le client n'a pas laissé de commentaire.

Corey M.
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Le client n'a pas laissé de commentaire.

Richard E.
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None Needed

KATHLEEN H.
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Excellent service! Fast checkout and return.

SHAYNE A.
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Nothing to improve. Service was excellent. Equipment handled nicely on the highway. Thank you

jeff S.
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Great experience with Lok All Storage.

Gary E.
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Le client n'a pas laissé de commentaire.

TREVORARTHUR G.
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Le client n'a pas laissé de commentaire.

Viktor T.
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The vehicle was in good condition, issued on time, no unexpected charges, no problems with returning the vehicle. Excellent experience. Will use that location again if needed.

Curtis U.
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Le client n'a pas laissé de commentaire.

Curtis U.
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Le client n'a pas laissé de commentaire.

M-Richard L.
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Le client n'a pas laissé de commentaire.

Richard S.
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Truck was clean and ready to go when I picked it up. COVID protocol was in place and welcomed. Thanks.

Michelle C.
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Lots of room to park the truck which was good because the alternates were not accessible without a car. Note. It was not clear where to leave the keys. There was no marked lock box or sign.

RICK B.
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Let the customer know that you need to take pictures of the inside of the vehicle and final odometer reading if your returning the vehicle if the facility is closed of the fuel gauge and odometer before leaving

Naudia N.
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The lady at the counter was very helpful, and courteous. I would definitely recommend renting from Uhaul at this location.

Bill E.
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Wasn't impressed that i had booked a 26'truck and the day before uhaul changed it to a 20', stating the location I was picking it up from doesn't have a 26', yet the day I picked up and returned the truck a 26' was in the parking lot. I do have to say Cassandra was a great help with the mixup, she made everything tolerable.

JOHNW H.
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Fast friendly service. Also helped with my issue that the Brampton location did not address.

david B.
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Service was great and attendant was very polite and accommodating.

BRADLEY O.
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Nothing....superb service.

Darcy M.
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Le client n'a pas laissé de commentaire.

Thomas R.
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Le client n'a pas laissé de commentaire.

RODEL M.
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Julia was so accommodating and he has excellent customer Attitude ... overall my experience was ?? great.

Goran L.
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Have me a cold soda pop for when I arrive ...see!

Pei L.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER S.
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Le client n'a pas laissé de commentaire.

MATHEW J.
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Lady at the front desk was the best I have dealt with yet. I will use this location in the future.

Derrick H.
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Easy pick up and drop off. Very friendly staff.

Vince K.
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Le client n'a pas laissé de commentaire.

Jerry W.
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Le client n'a pas laissé de commentaire.

Tom T.
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Le client n'a pas laissé de commentaire.

KENT C.
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Le client n'a pas laissé de commentaire.

GEORGE H.
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Everything worked out perfectly! Thank you!

Daniel H.
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the person we dealt with at loc all was great and awnseres all my questons

JOSH H.
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At this location the lady working with me was amazing, very efficient and fast and used a little mobile jack for lifting up the trailer so I could hook up. Other locations made me lift the whole front end of the trailer with my own body. Felt like that lady was God sent. Thank you to that location.

Gayle R.
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Your mobile pickup for android users is not friendly.

Jane A.
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The customer service person, at the location, was fantastic!

David Kenneth O.
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Aside from this location, your company needs to be looked at by corporate office. Your customer service rep I talked to about an issue with booking problem online was rude, disrespectful and basically hung the phone up on me and said it was not her job. I was stating the fact that I was trying to book a trailer at the colborne Ontario location(closer to my address) and there was 2 trailers 6x12 at that location, one said it was there, I book the trailer, then I have to go pick it up in cobourg??? Two trailers in colborne. I drove by colborne location all 3 days I had this trailer rented to see if the trailers were still there and they were. I spoke to both parties(customer service uhaul) and the colborne uhaul location, they both were useless. One couldn't understand basic english(colborne uhaul)and the other was completely rude with me (customer service). Then I findout that if I were to drop off the trailer I rented from the cobourg location which is roughly 40km from my house in the wrong direction I needed to go, and I was to drop it off at the closest location near my address( 7.3km) that I would be charged an additional $89 to drop it off at the closer location. Wtf??? Why should I get charged 89$ to drop it off at a closer location ? Uhaul could not provide a trailer closer to my location due to reason (complication on uhaul end at colborne location) so I had to burn more of my fuel to deliver the trailer 40km away in the wrong direction again and then make the same trip back again(40km more- total of 80km) instead of 14km total. All because of uhaul not being able to provide trailers at 2 closer locations. I didnt even get a discount because of your screw up. I will never ever use this service again and I will make sure I let others know of this issue . Brutal service(uhaul customer service and colborne Ontario location) Lok all storage in cobourg Ontario with julia Hoskin was phenomenal. She was very pleasant, honest, and practiced safe distancing at all times. Very nice woman.

Chris S.
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Le client n'a pas laissé de commentaire.

JOHN L.
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Easy pick and drop off. Truck was in top shape. Thank you.

Gregory G.
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Le client n'a pas laissé de commentaire.

Pete J.
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Back door was dirty from hinge oil I assume. Every time I opened or closed it I ended up with some on my hands. Other than that everything was great.

Norman S.
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Le client n'a pas laissé de commentaire.

Tristan C.
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Le client n'a pas laissé de commentaire.

SCOTT G.
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Le client n'a pas laissé de commentaire.

Stephanie B.
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It is a giant mud hole. My car nearly got stuck. Definitely not an appropriate place to have trailers and trucks stored.

Mark B.
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Le client n'a pas laissé de commentaire.

Sven K.
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Le client n'a pas laissé de commentaire.

Paul G.
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Le client n'a pas laissé de commentaire.

PETER S.
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Le client n'a pas laissé de commentaire.

JON A.
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Le client n'a pas laissé de commentaire.

Murray M.
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Le client n'a pas laissé de commentaire.

Luanne M.
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It was closed there was no place suitable to park the truck and I didn't know I had a list of electronic instructions until after the truck was locked and let were in the box.

DOMINIC A.
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Le client n'a pas laissé de commentaire.

David S.
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Le client n'a pas laissé de commentaire.

Wade C.
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Le client n'a pas laissé de commentaire.

Brian M.
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All employees could take their example of great customer service to Julia in Cobourg. She is always right on the mark with her level of service and attention to the customer's need.

Dwayne M.
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Le client n'a pas laissé de commentaire.

STEAFAN H.
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great friendly professional service Thanks

Leeland K.
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Le client n'a pas laissé de commentaire.

Bryce B.
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None. Staff was super nice and helpful.

CHRIS H.
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Le client n'a pas laissé de commentaire.

Derrick C.
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Outstanding service team!

KEVIN S.
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The location and staff are great friendly folks. The locations in Cobourg Ontario need more equipment of the enclosed trailer type. Please give this location enclosed trailers to remain local and not be sent all the time one way to the larger Centre's.

DEAN P.
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Le client n'a pas laissé de commentaire.

Nicholas M.
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The truck was great and in good condition. Customer service e was very helpful when I had a booking issue.

Bruce F.
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Le client n'a pas laissé de commentaire.

JAMES R.
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Nice People, Nice Trucks. Great System. First time renting U-Haul but reckon we'll be back!!

JESSICA F.
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Le client n'a pas laissé de commentaire.

Jerry W.
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Le client n'a pas laissé de commentaire.

Michael C.
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Le client n'a pas laissé de commentaire.

PAT B.
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Le client n'a pas laissé de commentaire.

BOB S.
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Le client n'a pas laissé de commentaire.

Derrick C.
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Staff is amazingly helpful and cheerful!

GARRY M.
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Very friendly, took the time to explain all aspects of the contract, and suggested an approach which saved me a bit of money!

Rodger D.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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