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OLEKSANDR P
Customer Reviews for Longmont Storage Nelson Rd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was a good experience and for a short move the price worked out very nicely.
MICHAEL SGreat location with staff on site daily
Brianne W | Expérience généraleGreat price and service. Large roll up doors and easy drive up access
Wilson F | Expérience généralePersonnel amical
Young B | Expérience généraleProcess was quick & easy!
JOLYN OOne of the cleanest uhaul locations that I have ever been to, and the customer service was outstanding
Klatt MClean facility, courteous and efficient staff. Provided us with a good service at a reasonable price. No complaints.
Lyle R | Expérience généraleThe entire staff at Longmont Storage on Knelson is fantastic. It was a pleasure to work with everyone with both the rental of the uhaul and also the storage unit.
SAMUEL BNice Climate control units
Lydia W | Expérience généraleVery professional and friendly staff, great service
Todd M | Expérience généraleGreat service
Claus R | Expérience généraleGreat staff
Samuel B | Expérience généraleOutstanding service
Whitnie T | Expérience généraleGreat location
Anthony G | Expérience généraleClean units
Kanani D | Expérience généraleExcellent service à la clientèle
Nancy W | Expérience généraleLarge clean units and manager on site daily
Nicholas G | Expérience généraleGreat service
Brian M | Expérience généraleGood service
Evan M | Expérience généralePersonnel amical
Claudia S | Expérience généraleGreat location
Gregory L | Expérience généraleVery accommodating and helpful staff
Bernhard S | Expérience généraleGreat service
Scott W | Expérience généraleOutstanding service
Jon B | Expérience généraleGreat service and manager on site daily
Jesse W | Expérience généraleThe automated booking system was unavailable when I arrived to rent a truck. Fortunately, the U-Haul agent was able to use a backup system to complete the rental process for me. I recommend reviewing the software to ensure a smoother rental experience in the future.
Sergey SAlways a good experience. I will be back again. Merci.
STANLEY RHelpful, new building, nice and clean
DOV RGood service
DOV RGreat service. Great price!
TONY ZEasy to access
Jay P | Expérience généraleClean unit and manager on site daily
Kirk M | Expérience généraleAll good
Steve JClean location
Matthew M | Expérience généraleVery easy to cancel and great location
Uries M | Expérience généraleGreat clean location
Alex G | Expérience généraleHad a very positive experience with the Nelson Rd location. Merci.
KARLA WVery clean and safe
Griseda C | Expérience généraleCheck the function of the ratchets on the car hauler. The one we used jammed was difficult to use,
MARK LExcellent service à la clientèle. The truck worked well. It was a successful move thanks to U-haul and the Nelson Rd Longmont folks.
JEFFREY DVery clean
Lynette H | Expérience généraleStaff on site daily and very helpful with all your moving needs
Christoph P | Expérience généraleGreat customer service!!! Easy to rent and return. Truck is getting a little old.
THOMAS RI was quite pleased with the initial rental, as well as with the ease of extending for another day
JAMES BEasy access and staff on site
Peyton W | Expérience généraleVery well maintained
Jeffrey H | Expérience généraleGood price and great staff
Alex C | Expérience généraleAccès routier
Brett T | Expérience généralePropre
Brittany S | Expérience généraleThe truck needs some work... there is a warning light on the dashboard, and the shocks are shot, making the ride pretty uncomfortable.
FINTAN SPrice changes every few months is a sickeningly indication of profit-over-people, and while I was informed by staff that a 40 % rise in rates in 18 months was both "legal" and "normal in the industry" I just can't fathom the attitude of such brazen profiteering. People and families who need storage the most are the ones most impacted, because it is expensive to move. Most folks are locked in. I think companies that so nonchalantly say that "this is just the way it is" and "too bad" ultimately will and should fade into obscurity, into a category of companies failing to put people first. I found another option, and I urge others to do the same I find rate increases like this -40 %- distasteful and outside of the dictates of reasonable human behavior. I lament this decision- making and it's impact on an entire class of American society.
Jonathan M | Expérience généralegood service and fair price
Donna L | Expérience généraleLarge facility with easy drive up access
Sam W | Expérience généraleClean place
George M | Expérience généraleMoving supplies and Uhaul trucks available onsite
Weston S | Expérience généraleStaff on site daily
Michael B | Expérience généraleGreat price and location off Nelson Rd
Charles B | Expérience généraleVery convenient
Linda G | Expérience généraleStaff was great and easy to work with. Great experience for sure
Charles E | Expérience généraleHelpful and friendly staff
Jessica W | Expérience généraleEasy to rent and to terminate
Alexander C | Expérience généraleOne month rental no commitment
JANICE T | Expérience généraleEasy drive up access
Barbara J | Expérience généraleClean and secured
Caley W | Expérience généraleThe staff was very pleasant and helpful hooking up the trailer.
DENNIS NTruck was defective and dangerous fire hazard. After 1 day UHaul RA mechanics inspected at Topeka. Truck declared unsafe. Had to transload into new truck. I demand full refund plus gas and hotel expenses for negligence.
Lawrence KClean units
Mary K | Expérience généraleAaron was very helpful
Joseph W | Expérience généraleFriendly and helpful staff, made moving much easier
Karen G | Expérience généraleGérant sur place
Jerame N | Expérience généraleStaff on site daily
Mark D | Expérience généraleFriensly and helpful staff
Brad T | Expérience généraleVery accomidating and large enough to fit a semi
Gregory G | Expérience généraleVery clean and well maintain property
William E | Expérience généraleOn a busy Saturday have more than one person to do it all. I came in at noon. Veronica still did a nice job. Very friendly. When I returned the van the other clerk could not have been less interested.
NANCY UThe truck was horrible. Loose steering, low brakes, transmission bad.
Anthony LFantastic Job. Great customer service from everyone!!!
JESSICA PVery easy drop-off, really helpful staff.
PATRICIA GOffice personnel were very helpful even though I was a tad late.
Deepan GAble to rent for a single month
James H | Expérience généraleSecured location
Ryan C | Expérience généraleManager on site daily
Cameron H | Expérience généraleNice large drive up units easy to access
Zachary M | Expérience généraleStaff on site daily
Jericho C | Expérience généraleGreat location
TYLER G | Expérience généraleVery nice and clean facility
Nikolai H | Expérience généraleNothing everything was great.
CORINA EAmazing storage facility have rented multiple times and have always been extremely satisfied with the service and facility. Very professional and friendly. Scottie Nicholas
Scott N | Expérience généraleThe location was far away from me. I called for drop off in a nearest location but the personal send me there. I understand that are other "families" but most to be responsibility of the company to move the units to the stores who need it and not the people who rent the trailers. After a moving driving 12h was very uncomfortable drove far to leave the unit. Leaving the unit was difficult too because your app is so slow and for a couple of times didn't work correctly. People on phone didn't help.
diana eGreat customer service!
SCOTT SClean the cabin before you rent the truck to another customer. Clean all the dirt and bug residue off the windshield. Put wiper fluid in the reservoir so I can clean the windshield with the wipers. Basic stuff, folks. Very disappointing to find my rental in this condition!
JOHN Llady was rude at the desk
TODD BTotal cost was more than expected. 19,95 is false advertising.
GREGORY GVery easy to drop off person was very kind
EDWARD BSecured and cleaned place with cameras
Pamela S | Expérience généraleGreat location with staff on site daily
Johnny V | Expérience généraleFriendly staff and open daily
Linda L | Expérience généraleStaff on site daily
Elizabeth W | Expérience généraleMonthly contract easy to cancel
Christine C | Expérience généraleEasy drive up access
Barry L | Expérience généraleThe staff was very cool!
Jay MExcellent customer traits with a friendly manner. the units are maintained to the highest quality. I have rented many storage units for a number years and this is the very best
Deborah G | Expérience généraleHighly recommended! Paul was very helpful explaining how the one-way rental worked, when/where to pick up and drop off.
KENNETH MGreat storage company. Staff were excellent to work with. Would highly recommend.
John G | Expérience généraleFast - a real nice place !! - Positive ++
Robert AThey did enough for me, great team work. Wonderful people
Linda LGreat people and wonderful service.
Regina CAlways very helpful!
Craig JStaff were very helpful. Had equipment ready and helped load my vehicle on to an Auto Transport trailer. Merci
ANDREW PGreat experience and was able to rent for one month only
Michael M | Expérience généraleFriendly staff on site daily
Colleen M | Expérience généraleGood location
Dan P | Expérience généraleStaff on site daily
Mark B | Expérience généraleGreat experience
Ann S | Expérience généraleTrucks available on site
Michael F | Expérience généraleExcellent location, safe and secured
Bradley T | Expérience généraleManager on site daily
Jacob T | Expérience généraleGreat service
Allison M | Expérience généraleVeronica was great- all went smoothly!
holly bOur comment is less about the location itself which was great and more about the directions to find it. Any search on phone apps under Maps would take you clear into Boulder city by the foothills.
Raplph SGreat location, staff on site everyday
Raymond T | Expérience généraleClean and secured location
Jamaul B | Expérience généraleGreat location
Sarah L | Expérience généraleVery nice location
Erin M | Expérience généraleClean large units
Trevor N | Expérience généraleVery clean location
Marva K | Expérience généraleEasy to book, everything smooth
Hal MThe staff was very friendly and very trained, they made the entire transaction very easy, renting with them is 100 % recommended
Angel JGreat service
Arika P | Expérience généraleWhen our plans went awry, we called U-Haul scheduling who put us in contact with Longmont Storage. The staff there was amazing! They understood our situation and quickly found a solution that worked for us at a reasonable price right there on the spot. I highly recommend them and will use them again!
Cynthia WThe trailer D rings on the floor were broken and the roller door was difficult to open. The trailer did have new tires and the brake/hitch looked to have been well maintaned. The cost was $40 more than my last trailer rental at a different uhaul location. There are only a few parking places and when I returned the trailer there was no place to park. I suggest they leave the gate open so people have room to pull in when returning equipment. I will definately use uhaul again but at a different location.
JOHN MNice n easy!
Joshua SGreat service
Robyn C | Expérience généraleEasy online rental process
Vladimir A | RéservationI was charged a cleaning fee. Not sure why. First time. Ever. And I called to inquire as to why (I did leave an empty bag in the van, as I was rushed as it was starting to storm). The woman said that she'd find out and call me right back. She never did. Very disappointing, as I'd have gone back to remove the bag. I was not alerted of a cleaning fee and honestly am unsure of why