Training for staff to setup contract.GURJEEVAN D.
Customer Reviews for Low Cost Auto Body
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Surrey, BC V3W0J5
Services dans cet établissement :
- Lun au ven : 9h30 am à 7h pm
- Sam : 10h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.HENRICUS V.
There was no one at the location. They treat U-hual service as a side thing which they do not really want to do. The guy at the desk did not even know how to rent out the truck to me. I had already made a reservation online to save my time at the time of pick up but he made me do the whole reservation thing again over the phone with some lady. The gas amount on the contract was off by a big margin which I let them know at the time of acquiring the truck. They said, its fine. He took a picture of it and I took a picture of it. Later, when I returned the truck, they charged me a lot of money because the truck's gas was not at the mark where the contract said it to be. I called them and they said they will fix the issue and will return my money but it has been two weeks now but I have never gotten my money back. Customer Service was below par too. Will not go there again.Rajat M.
Sorry for my bad comments but I have been using Uhaul for many years. This time the truck was dirty and the office wasn't like a uhaul one. Just a desk. There weren't any delivery equipment also.NICKOLAS C.
Nobody was in the office. We had to go into the private workshop. They did not speak English much at all and followed no covid protocols. Also, truck mirror did not move and driver door was broken.Amber S.
Le client n'a pas laissé de commentaire.RAVINDERPAUL M.
Le client n'a pas laissé de commentaire.Geert K.
I ended up paying for an extra day for the truck on a long weekend. First of all, I never got a paper version of the contract when I rented the truck. I asked the UHAUL representative at Low Cost Auto Body what I should do if I return truck after hours. This person told me to call a specific number. I called that number on a Saturday at 9 AM. I texted the number. Since I never heard back, from my phone I tried to look at the contract that was emailed to me (had no paper contract to look at). I found the business number where the UHAUL representative answered originally from this business. I left a voicemail that I did exactly what she told me to do. This person new I was returning the truck on either Friday night or Saturday. This person should have told me to email UHAUL when returning the truck early or after hours. This person told me to call them. Since it was a long weekend, no one was there. I got charged for the Sunday as well. Never trust them.jeremy M.
Le client n'a pas laissé de commentaire.Shubham V.