Had trouble with the hook up because the area was unpacked. The jack had sunk into the mud. Also, I had to crawl around in the mud to connect the vehicle safety chains. We could have moved the trailer to a small paved area for vehicle loading but the owner did not want to do that.John L.
Customer Reviews for M Rana Enterprise
(U-Haul Neighborhood Dealer)
Pour nous contacter
Aiken, SC 29801
Services dans cet établissement :
- LundiDe 10 h am à 3 h pm
- Tue–ThurDe 9 h am à 3 h pm
- VendrediDe 9 h am à 1 h 30 pm
- SamediDe 8 h am à 3 h pm
- DimancheDe 10 h 30 am à 3 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The hours listed with U-Haul are not the hours of the location. The location is a church without a U-Haul office. The gentlemen did not understand my concerns. I ultimately had to send a email to U-Haul.Krystal H.
No one was there to assist me during their posted bussiness hours. Had to drop off trailer in the back of their run down shop. Grass was up to my knee. Was very scared I would step on a snake while disconnecting the trailer in the overgrown jungle. The road was muddy and had numerous pot holes. Also this place looked very "sketchy". Known drug areaJonathan B.
very easy pickup, owner was responsive and professionalSarah R.
Le client n'a pas laissé de commentaire.eric M.
Le client n'a pas laissé de commentaire.Lamekia C.
I went to return truck during posted hours and no one was around. I called and he said to leave the keys in drop box. That was convenient but would have passed by if not for 1 other uhaul truck out front.Terri W.
Le client n'a pas laissé de commentaire.Robert M.
Good customer serviceRodney S.
Manager went out of his way to arrange a ride when an Uber ot taxi was not available.Bruce R.
Le client n'a pas laissé de commentaire.sigrad W.
Le client n'a pas laissé de commentaire.Adam M.
Le client n'a pas laissé de commentaire.Robert B.
Everything was excellent location was perfect The gentleman that I spoke with was very good and everything was nice as well as the service truck greatJoseph T.
Cockroaches in truck. Guess not atypical for SCSamantha B.
I was never advised that there was a mileage limit. The dealer focused on the fact I had 5 days useageJohn W.
Had to call the owner because NO one was there at the approved drop off time. Once again, I had to disconnect the dolly by myself. Horrible experience!!!!James H.
Le client n'a pas laissé de commentaire.Laura H.
Keep doing what your doing.Michael M.
I was very pleased with the whole process of renting the truck and trailer.PATRICE M.
No one there. No office hours posted. I was promised if I bought boxes, but didn't use them that I could return them for credit. The guy said he didn't buy boxes because he was "independent".Anthony H.
Le client n'a pas laissé de commentaire.Amy E.
Le client n'a pas laissé de commentaire.Amy E.
Le client n'a pas laissé de commentaire.Curtis B.
Le client n'a pas laissé de commentaire.deborah M.
Le client n'a pas laissé de commentaire.Jakob M.
Le client n'a pas laissé de commentaire.Patricia F.
Excellent job raniselinda P.
Le client n'a pas laissé de commentaire.Helen T.
check equipment we got it home loaded car started out in the dark because we were to drive overnight and found it had no running lights wore out the battery of the car being towed to have lights in the back then had to ride with the 4ways on all the way from sc to pa.Richard F.
no suggestions at this timeMark Z.
Stop tell the customer one thing and do another the truck was $19 l paid $32 didn't go but 12 miles total didn't have any gas in the truck put $10 in the truck that took it pass the 1/4 off tank more than it had when l got it will never get a truck from them againbetty C.
Get rid of the Ford trucks. They ride rough.Bettina G.
Le client n'a pas laissé de commentaire.Mark Z.
Make sure the truck alignment is working before trucks are going on a long distance move.alexander B.
Le client n'a pas laissé de commentaire.Tod S.
Le client n'a pas laissé de commentaire.Howard E.
Le client n'a pas laissé de commentaire.Mary W.
Le client n'a pas laissé de commentaire.Charity R.
Just make sure, that equipment and trucks are clean and sanitized. Also , that the truck is swept out.melissa C.
Le client n'a pas laissé de commentaire.JESSICA W.
We picked up on a Sunday - had to call to get manager to site. Would have been nice to know in advance so I could have call on my way to pick up.Tom H.
We just dropped the truck off at this location. But it definitely looked raggedyLyndsey N.
Le client n'a pas laissé de commentaire.Joseph V.
There was no one there and so getting trailer off the hitch was a little difficult.Brian P.
They went out of their way when the reservation was at a different location and no transportation was there.Laura W.
Le client n'a pas laissé de commentaire.Matthew P.
Le client n'a pas laissé de commentaire.Kimberly A.
Quick process, polite and friendly. Good communicationMichael R.
Rana and his team went above and beyond our families expectations. A++ dealer!Wayne H.
Very easy drop-off.John M.
Le client n'a pas laissé de commentaire.Maria K.
Le client n'a pas laissé de commentaire.GREGORY P.
Le client n'a pas laissé de commentaire.Greg P.
We had a truck reservation and the night before the previous place cancelled it because they didn't have any. RANA came through for us and had a truck and was there when he said he's be. We won't use anyone else ever again.Denise D.
The rep was extremely friendly and made the process very easy. The vehicle ran well and we were charged what was promised. Thank you, and if I need another rental, I will try to get one from this location.Sheldon S.
Le client n'a pas laissé de commentaire.Nicholas S.
Excellent serviceRONDA G.
Very nice and helpful man to help me with my moving needs. The truck was clean and gave me plenty of room for my belongings. I would definitely recommend him to use as a truck pick up location.Jennie F.
Nobody is on duty at this location. The little office out back says â€œCall if you need meâ€. A homeless (looking) guy walked out of the office when I returned the truck. I thought he might be the manager at first, but then I saw a plastic bag in his hand with a few beer cans and noticed his clothes and dirty complexion. He did respond â€œyesâ€ to being the manager, but as I left, he started walking down the road - beer cans in hand towards the gas station down the street. He did quietly point me to the key drop box though before I left. Hey, maybe he was the manager, but it felt strange.KENNETH P.
Nothing. EVERYTHING WAS PROFESSIONAL AND HELPFUL. Excellent service à la clientèle.jimmie M.
Le client n'a pas laissé de commentaire.TAMMY B.
Le client n'a pas laissé de commentaire.Elena S.
Nothing everything was good. Great customer service and easy rental .JAMES W.
You have the worst customer service. I booked my truck calling your 800 number. The attendant booked the truck for me and very conveniently forgot to mention that it's a self check out location that requires me to download your app to proceed with the transaction. I refused to do that but when I called your customer support, the attendant, her name was sineema (cinema) was horrible and hung up. I tried calling over n over and she would put me on hold and then hang up. Do you need a medal for that kind of customer service? I will never ever rent anything from you. From the booking agent to the person after the horrible mistake treated me like shit. No, never in your fu***** dream would I ever recommend your lousy company to any decent human being.Shahid H.
I had to drive further than what was promised to pick up the trailer. Not ideal. Employees were very nice and helpful though.WILLIAMA C.
Mr. Rana, is the best! I always receive excellent customer service at his Uhaul site.TED R.
Le client n'a pas laissé de commentaire.MARKS K.
Le client n'a pas laissé de commentaire.MARK K.
Great experience and owner was very helpfulJASMINE P.
Le client n'a pas laissé de commentaire.GERALD S.
All I can say they are great and fantastic to work with. I've rent 3 different time in the pass 6 months. Every time has been great. Keep up the great customer service you have.DONNA F.
Le client n'a pas laissé de commentaire.JOEL A.
Le client n'a pas laissé de commentaire.Norman S.
Le client n'a pas laissé de commentaire.Carl W.
was told I could drop off anywhere in Aiken SC - call (800) number on drop-off day to notify. When called, was then told I had to drop off at open location (Labor Day - most were closed). Had to drive 25 miles out of way to "open" location per 800 number and when I arrived, the location was closed.FRANCIS R.
Le client n'a pas laissé de commentaire.JOEL A.
Le client n'a pas laissé de commentaire.BRIAN S.
Very helpful and he knows quite a bit about the rental trailer.Salvatore A.
Le client n'a pas laissé de commentaire.Paul R.
Everything was perfect and everything went well. The man I rented the trailer went over and beyond to help me. If I ever need to rent another truck or trailer I will definitely rent it from him.Carolyn Y.
Le client n'a pas laissé de commentaire.Harold F.
Le client n'a pas laissé de commentaire.David W.
Rented me a dolly that was to small for my car. One not recommended by your site.I had to return it even though he said it was ok for my tire tostickovervthe edge 4 inches or so. Truck was not clean either. This was the Edgefield road location. Very unsafe! I got the right size dolly from the Whiskey road location and the owner was very helpful.DONALD P.
I was really disappointed that rather than a full tank of gas, the truck only had 1/4 tank. So we had to fill before we left and being unsure how much it would use, we filled it spending $98. We only used 1/4 tank so it cost us $65 in gas we didn't use. I thought we would get a full tank and just have to refill it before returning.JEFFREY P.
Le client n'a pas laissé de commentaire.Juan L.
Stay 100 % Customer services ready at all times. You were great! Thank you Mr. Rana for your outstanding service!VICTOR T.
Le client n'a pas laissé de commentaire.Ted P.
Mr Rama was courteous and helpful. Many thanks.ADAM B.
Le client n'a pas laissé de commentaire.ROBERT D.
Very good communicationChristopher L.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.KIARA P.
The dealer was very helpful in providing a car hauling trailer at last minute. I was from out-of-town, and he treated me very well. I will use him again if I need any equipment.Robert E.
Things were great.Ronald P.
Le client n'a pas laissé de commentaire.Chris G.
Great guy, came early and helped me find my drop off location.Rankin R.