Customer Reviews for M Rana Enterprise
(U-Haul Neighborhood Dealer)

185 évaluations

1215 Edgefield Hwy   Aiken, SC 29801

(803) 648-6051

Heures d’ouverture

  • Mon: 10 am–3 pm
  • Tue-Thur: 9 am–3 pm
  • Fri: 9 am–1:30 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Sun: 10:30 am–3 pm

Services dans cet établissement :

Pour nous contacter

(803) 648-6051

1215 Edgefield Hwy
Aiken, SC 29801

Services dans cet établissement :

Heures d’ouverture

  • Mon: 10 am–3 pm
  • Tue-Thur: 9 am–3 pm
  • Fri: 9 am–1:30 pm
  • Samedi : de 8 h a.m. à 3 h p.m.
  • Sun: 10:30 am–3 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert Shirley 
Évaluation :
5

Fast, clean, and efficient Thank you!

Sean Eakins 
Évaluation :
5

The experience was nothing short of excellent. Ronald was a pleasure to work with from beginning to end.

Antonio Burgos 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anabel Zea Garcia 
Évaluation :
5

I really like working with this site. They are our go-to truck site.

Joya Jimenez DiStefano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce Kulesza 
Évaluation :
5

this was the first GREAT uhaul experience i've had. Operator was extremely friendly, easy to chat with, setup everything for me and was genuinely a nice person to deal with. I skipped other locations in town because of mediocre experiences with them and gave this one a try. will go back here every time i need one. I drove 25miles to this location for that reason.

TIMOTHY HAMPTON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry Watson 
Évaluation :
3

Personal were polite but not on site,had to be contacted by phone.

vancel hickman 
Évaluation :
2

No one was there when I returned the vehicle, even though it was the middle of a weekday.

Donald Maddox 
Évaluation :
5

Best customer service I would recommend to anyone who wants great customer service.

Tinea Hoffler 
Évaluation :
3

No personel on site. Did self-return.

THOMAS REID 
Évaluation :
1

My credit card got charged over the amount because when I dropped it off they never checked it in. Also they refunded and then took it back the next day and said there was nothing else to be done but dispute it with my bank.

Meagen Jennings 
Évaluation :
1

I am expecting a refund. My truck was changed a much farther pick up location than I booked. I was noticed via cell phone call from the owner of the new location. I was told I could drop the truck off at the whiskey road booking location then charged 418 dollars for wrong drop off. I talked to the Gm and was told I would get a refund. I have not received the refund but was charged yesterday an additional 68 dollars on top of the 418. If this is not straightened out I will never book a U-Haul again.

Melissa Golden 
Évaluation :
5

The people who work there are very helpful and responsive. I appreciated their assistance. Also customer service was very helpful with adjusting my rental time, due to the fact I couldn't find my hitch ball for my truck and had to go buy another one. Yes I would reccomend

DENISE TULLO 
Évaluation :
1

The person at this location was absolutely good for nothing!!! He was asleep when I arrived and knocked on the door and he was unwilling to help ! He sent me up the road to a gas station drop of who was also unwilling to help!! Between me and my spouse we reached out to customer service several times for the past two days!!! When I say I will never use uhal again I will Never use U-Haul again! No one wants to help in the Aiken sC area and they are literally everywhere!!!! All I needed was to return my equipment and remove my vehicle and no one a wanted to help!!! Aka do their job!!! I paid of 500 for my equipment just to be treated so poorly to drop off the equipment!!! The Chattanooga location was absolutely amazing don't get me wrong but other than that screwwww you U-Haul !

Jullian Butts 
Évaluation :
3

Had trouble with the hook up because the area was unpacked. The jack had sunk into the mud. Also, I had to crawl around in the mud to connect the vehicle safety chains. We could have moved the trailer to a small paved area for vehicle loading but the owner did not want to do that.

John Looney 
Évaluation :
5

S.O.

MICHAEL JESSUP 
Évaluation :
5

S.O.

MICHAEL JESSUP 
Évaluation :
2

The hours listed with U-Haul are not the hours of the location. The location is a church without a U-Haul office. The gentlemen did not understand my concerns. I ultimately had to send a email to U-Haul.

Krystal Hicks 
Évaluation :
1

No one was there to assist me during their posted bussiness hours. Had to drop off trailer in the back of their run down shop. Grass was up to my knee. Was very scared I would step on a snake while disconnecting the trailer in the overgrown jungle. The road was muddy and had numerous pot holes. Also this place looked very "sketchy". Known drug area

Jonathan Baker 
Évaluation :
5

very easy pickup, owner was responsive and professional

Sarah Rideout 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric molinar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lamekia Culbreath 
Évaluation :
2

I went to return truck during posted hours and no one was around. I called and he said to leave the keys in drop box. That was convenient but would have passed by if not for 1 other uhaul truck out front.

Terri Weaver 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Mathison 
Évaluation :
5

Good customer service

Rodney Simmons 
Évaluation :
5

Manager went out of his way to arrange a ride when an Uber ot taxi was not available.

Bruce Reek 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sigrad woods 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Mosier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Broadwater 
Évaluation :
5

Everything was excellent location was perfect The gentleman that I spoke with was very good and everything was nice as well as the service truck great

Joseph Toomer 
Évaluation :
5

Cockroaches in truck. Guess not atypical for SC

Samantha Bryant 
Évaluation :
3

I was never advised that there was a mileage limit. The dealer focused on the fact I had 5 days useage

John Whittier 
Évaluation :
2

Had to call the owner because NO one was there at the approved drop off time. Once again, I had to disconnect the dolly by myself. Horrible experience!!!!

James Howard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura Harris 
Évaluation :
5

Keep doing what your doing.

Michael McCarty 
Évaluation :
5

I was very pleased with the whole process of renting the truck and trailer.

PATRICE MANLEY 
Évaluation :
1

No one there. No office hours posted. I was promised if I bought boxes, but didn't use them that I could return them for credit. The guy said he didn't buy boxes because he was "independent".

Anthony Harkin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Eshelman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Eshelman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis Barnes 
Évaluation :
3

Le client n'a pas laissé de commentaire.

deborah mendoze 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jakob Moseley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Franklin 
Évaluation :
5

Excellent job rani

selinda pope 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Helen Thurston 
Évaluation :
3

check equipment we got it home loaded car started out in the dark because we were to drive overnight and found it had no running lights wore out the battery of the car being towed to have lights in the back then had to ride with the 4ways on all the way from sc to pa.

Richard Fulmer 
Évaluation :
4

no suggestions at this time

Mark Zimmerman 
Évaluation :
3

Stop tell the customer one thing and do another the truck was $19 l paid $32 didn’t go but 12 miles total didn’t have any gas in the truck put $10 in the truck that took it pass the 1/4 off tank more than it had when l got it will never get a truck from them again

betty chandler 
Évaluation :
5

Get rid of the Ford trucks. They ride rough.

Bettina Gerber 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark Zimmerman 
Évaluation :
5

Make sure the truck alignment is working before trucks are going on a long distance move.

alexander brittain 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tod Schwingel 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Howard Erickson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Washington 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charity Ross 
Évaluation :
4

Just make sure, that equipment and trucks are clean and sanitized. Also , that the truck is swept out.

melissa cheatham 
Évaluation :
5

Rien

James Arthur 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA WELTON 
Évaluation :
3

We picked up on a Sunday - had to call to get manager to site. Would have been nice to know in advance so I could have call on my way to pick up.

Tom Hennelly 
Évaluation :
1

We just dropped the truck off at this location. But it definitely looked raggedy

Lyndsey Newson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph VanAlstine 
Évaluation :
2

There was no one there and so getting trailer off the hitch was a little difficult.

Brian Pannenbacker 
Évaluation :
4

They went out of their way when the reservation was at a different location and no transportation was there.

Laura Wilson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Patrick 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Ardary 
Évaluation :
5

Quick process, polite and friendly. Good communication

Michael Rohr 
Évaluation :
5

Rana and his team went above and beyond our families expectations. A++ dealer!

Wayne Heath 
Évaluation :
5

Very easy drop-off.

John McMurtrie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria Kaney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY PIERCE 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg Pierce 
Évaluation :
5

We had a truck reservation and the night before the previous place cancelled it because they didn't have any. RANA came through for us and had a truck and was there when he said he's be. We won't use anyone else ever again.

Denise Drake 
Évaluation :
5

The rep was extremely friendly and made the process very easy. The vehicle ran well and we were charged what was promised. Thank you, and if I need another rental, I will try to get one from this location.

Sheldon Scrivener 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Singer 
Évaluation :
5

Excellent service

RONDA GREENE 
Évaluation :
5

Very nice and helpful man to help me with my moving needs. The truck was clean and gave me plenty of room for my belongings. I would definitely recommend him to use as a truck pick up location.

Jennie Forte 
Évaluation :
3

Nobody is on duty at this location. The little office out back says "Call if you need me". A homeless (looking) guy walked out of the office when I returned the truck. I thought he might be the manager at first, but then I saw a plastic bag in his hand with a few beer cans and noticed his clothes and dirty complexion. He did respond "yes" to being the manager, but as I left, he started walking down the road - beer cans in hand towards the gas station down the street. He did quietly point me to the key drop box though before I left. Hey, maybe he was the manager, but it felt strange.

KENNETH PERKINS 
Évaluation :
5

Nothing. EVERYTHING WAS PROFESSIONAL AND HELPFUL. Excellent service à la clientèle.

jimmie mcracken 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMY BRYANT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elena Speroni 
Évaluation :
5

Nothing everything was good. Great customer service and easy rental .

JAMES WILSON 
Évaluation :
1

You have the worst customer service. I booked my truck calling your 800 number. The attendant booked the truck for me and very conveniently forgot to mention that it's a self check out location that requires me to download your app to proceed with the transaction. I refused to do that but when I called your customer support, the attendant, her name was sineema (cinema) was horrible and hung up. I tried calling over n over and she would put me on hold and then hang up. Do you need a medal for that kind of customer service? I will never ever rent anything from you. From the booking agent to the person after the horrible mistake treated me like shit. No, never in your fu***** dream would I ever recommend your lousy company to any decent human being.

Shahid Hussain 
Évaluation :
3

I had to drive further than what was promised to pick up the trailer. Not ideal. Employees were very nice and helpful though.

WILLIAMA CHRISTIAN 3RD 
Évaluation :
5

Mr. Rana, is the best! I always receive excellent customer service at his Uhaul site.

TED ROBINSON 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MARKS KING 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MARK KING 
Évaluation :
5

Great experience and owner was very helpful

JASMINE POLLARD 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GERALD SHUMPERT 
Évaluation :
5

All I can say they are great and fantastic to work with. I've rent 3 different time in the pass 6 months. Every time has been great. Keep up the great customer service you have.

DONNA FREW 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL AITCHISON 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Norman Shepard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl Williams 
Évaluation :
1

was told I could drop off anywhere in Aiken SC - call (800) number on drop-off day to notify. When called, was then told I had to drop off at open location (Labor Day - most were closed). Had to drive 25 miles out of way to "open" location per 800 number and when I arrived, the location was closed.

FRANCIS ROGERS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL AITCHISON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN STALEY 
Évaluation :
5

Very helpful and he knows quite a bit about the rental trailer.

Salvatore Amendola 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Rocha 
Évaluation :
5

Everything was perfect and everything went well. The man I rented the trailer went over and beyond to help me. If I ever need to rent another truck or trailer I will definitely rent it from him.

Carolyn Yeldell 
Non les évaluations ont été soumises pour cet établissement.

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