Évaluations des clients Maaco Wheeling

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Maaco Wheeling

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Riki S. le

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There some technological issues that cause a delay to rent the cargo van. In turn, I was not able to remove all the items out of my condo in a timely manner. This has caused issues with the association. The technological issues were that my screen shots of my license were not being uploaded to the third party vendor's computer.

Michael S. le

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Very nice equipment and awesome customer service

George A. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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The staff was very receptive.

Mick G. le

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The location needs to know when trucks will be arriving. The man I talked to here seemed to have no idea what was going on and then I get contacted by U-Haul saying it never arrived there! Really need to have better communication there!

Totiana K. le

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Le client n'a pas laissé de commentaire.

Eduardo B. le

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Le client n'a pas laissé de commentaire.

Harry T. le

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The truck that I reserved the owner needed it for himself So then they gave me a smaller tuck with zero a/c and it was 92 in Chicago today

Penny N. le

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Le client n'a pas laissé de commentaire.

Cleo F. le

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Nothing at this time

Brian S. le

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They forgot to supply the dolly I ordered. This infuriated me as I found out when I was packing the. Truck That it wasn’t fastened to the wall

Jacob C. le

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Le client n'a pas laissé de commentaire.

Tony G. le

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They were not very friendly or helpful. I had reserved a hand cart and some furniture pads. There was no mention of it and when I asked they simply said they didn't have them. They seemed perturbed that I would even ask. This is not the location's fault: I turned the vehicle in after the location had closed for the day. The website was difficult to navigate and I ended up being on the phone for quite some time trying to get the transaction finished.

Terry L. le

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Le client n'a pas laissé de commentaire.

John D. le

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The U-Haul online reservation app was not very good. Half-way through the process, it experienced an 'error'. While customer service was quick to answer the phone, they transferred me to the IT department, where I had to tell my entire story again. They advised me to go into the office for assistance....what's the point on the app?? Rep inside the store said this happens all the time. He was great, and completed the process in a few minutes. I'm always keen on trying new technology....this one didn't work.

Rhonda W. le

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Le client n'a pas laissé de commentaire.

Dena A. le

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The truck wasn’t parked where it said on the app and the equipment that I ordered wasn’t in the truck.

Graham P. le

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This continues to be my favorite place for all my Uhaul needs. Super quick, in and out service and good rates. Thank you

Matthew S. le

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Make sure you have everything a person requests prior to them getting there rather than sending them off to another location.

Kim L. le

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Very nice and helpful staff.

James B. le

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Le client n'a pas laissé de commentaire.

Beth R. le

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After hours drop off was a pain. I was told to call U-Hauls 800 number to let them know I was dropping off, but no-one answered the phone on Sat at 5:40 pm. The app needed to verify my location, but my phone’s location service was not on. It was miserable and frustrating trying to figure out how to verify I was dropping off on time. My husbands phone had its location service on so he was finally able to use the app.

Graham P. le

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I’ve used this location twice now and both times have received exceptional service. This was a last minute move and how quickly I was in and out saved the day and made the whole experience going very smooth. Thank you! -Graham

Ronald W. le

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Brought truck back and employee said he would check it in, by the time he did I owed another day rent. I will be disputing the charge with my credit card company.

Linda D. le

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Le client n'a pas laissé de commentaire.

Mark G. le

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Le client n'a pas laissé de commentaire.

BRUCE H. le

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There is a problem with the gas charge on my final receipt. They claim it was at 5/8 when I picked it up. It was not. I drove a total of 41 miles. I put 5 gallons of gas in the truck just before I returned it, but they claim the gauge was on the 1/2 mark, and I'm charged for another 8 gallons.

Robert H. le

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Le client n'a pas laissé de commentaire.

Hope L. le

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The owner of the business I picked it up from was courteous and helpful. I appreciated how quickly he handled the transaction.

William C. le

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Le client n'a pas laissé de commentaire.

Spencer L. le

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Le client n'a pas laissé de commentaire.

Muhammad S. le

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The staff was not friendly at all. They did not even have a parking spot for me to park my car when I went there to pickup the truck. I had to go find someone who can drop me off to their location so I can pickup my truck. Lost 1½ hour of time just by doing back and forth. I will not pickup truck from this location.