The app was great, and easy to use. When I went to pick up the truck, the U-Haul signage was not prominent and I didn't know that the Maaco dealer was a U-Haul provider. PaulPAUL R.
Moving Truck Rental in Wheeling, IL at Maaco Wheeling
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Wheeling, IL 60090
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Ease of pickup and returnJeffrey B.
great customer service and this location will be use for long time.ZINOVIY Z.
Excellent service.ZINOVIY Z.
I am definitely recommend this location to a friend.ZINOVIY Z.
The employee was friendly and courteous.Elias R.
Great experience! I had to rent an extra day and another customer reserved it the day my truck was due back. I got a call from U-haul about it and the associate was very helpful despite my misunderstanding from my previous phone call.Marc V.
Truck not swept out.erwin V.
Never received equipment because it wasn't available at the location. I put an order for a dolly and was told I'd have to go to a different store to get itChristian W.
Very nice experience from start to finishsteve D.
1. Sales person sold our driver insurance that was already prepaid. When calling for a refund, customer service could not find record of the sale, even with a credit card number. 2. Our original reserved truck wasn't available on the day, so they gave us a bigger one at a farther away location. We got charged the extra mileage, even tho they said they were removing the extra charges. 3. The equipment (dollies and blankets) we ordered and prepaid weren't given to our driver, so we had to waste an hour trying to get a customer service agent (gave up after a half hour) and then drive to another U-Haul store to pick up. We had eight annoyed movers sitting around for an hour during this time.Remy B.
When returning the truck using the lock box, please explain that a picture of the gas gauge and odometer need to be taken before the keys are turned in. This is not explained in the contract.Viviane C.
The earliest I could pick up the truck was 11:30 and the location closed at noon Saturday. The truck I had reserved was not checked in prior, so a call was made to a regional office (I assume) to check it in. The wait ended up being 25 minutes and was a bit rushed. Luckily there was little prior damage to catalog. Good overall, but that was a bit of a frustration.Scott A.
Better signage so you can find the location easier.Christopher S.
There's nothing to improve because it's already great, most especially their customer service. Excellent!Jin A.
Dirty facilityJOSEPH E.
Vehicle rear right light was out, so was unable to signal while driving. Vehicle interior was covered in glitter and food crumbs, kind of gross.Anna C.
Automated pick up using my phone was GREAT! I will definitely use that service again.Matthew G.
Everything was good, and a good experience. I would go with them again.Young Soo C.
I had ordered mattress bags from your website and it did not appear on my contract. The gas tank was marked on the contract as full but a quarter tank was used when I receive the vehicle. Also the Uhaul dealer did not have bags to sell. Not a great experienceSohail D.
There some technological issues that cause a delay to rent the cargo van. In turn, I was not able to remove all the items out of my condo in a timely manner. This has caused issues with the association. The technological issues were that my screen shots of my license were not being uploaded to the third party vendor's computer.Riki S.
Very nice equipment and awesome customer serviceMichael S.
The staff was very receptive.Michael G.
The location needs to know when trucks will be arriving. The man I talked to here seemed to have no idea what was going on and then I get contacted by U-Haul saying it never arrived there! Really need to have better communication there!Mick G.
The truck that I reserved the owner needed it for himself So then they gave me a smaller tuck with zero a/c and it was 92 in Chicago todayHarry T.