We received the truck at less than 1/4 tank. This was discussed when we checked the truck out. We returned it with more than 1/4 tank of gas. However, when we looked at the contract it stated there was a 3/8 tank of gas. This resulted in a 12 $gas charge which could have been avoided.CHRISTINE H.
Customer Reviews for Mail Boxes & More - Wayne
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wayne, NJ 07470
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h30 pm
- Sam : 9h am à 2h30 pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The guy who runs the mailboxes and more is really friendly. Smooth handing and return of cargo vanJoanna Ruth L.
Le client n'a pas laissé de commentaire.Victor B.
Le client n'a pas laissé de commentaire.laurence S.
Very disappointed. Paid for pads, and they weren't there. Have not provided refund yet. Also, end cost was more than they projected. Why is it so hard to have transparent costs?Michael M.
Le client n'a pas laissé de commentaire.Shawn A.
The Cargo Van was dirty in the cab and the back. It also took them 48 hours to close out my reservation. I had to make multiple phone calls to get the contract closed.Matthew G.
Waiting for a response about over charges.Anthony R.
Le client n'a pas laissé de commentaire.Eric S.
Le client n'a pas laissé de commentaire.Mark D.
Le client n'a pas laissé de commentaire.Stanley D.
Le client n'a pas laissé de commentaire.Juan R.
Overall great experienceNEil B.
Le client n'a pas laissé de commentaire.Nicholas S.
Le client n'a pas laissé de commentaire.Simon D.
I was told everything was contacless and i had to pick up truck using my phone. I had difficulty with the u-haul app and website, it would not recognize my phone's location. When I told the owner of the store he told me I had to call Uhaul. He refused to help. After 20 minutes on the phone the agent was not able to get my phone to recognize the store's location. I had to go back inside and she had to ask the owner if he would please give me the keys. he reluctantly did give me the keys.Not a pleasant experienceJacqueline L.
Fast and efficient friendly and clean. Easy PeezyPAT B.
Le client n'a pas laissé de commentaire.EDDIE S.
Fast, convenient and easy. Good value, friendly service and clean, new, fully equipped vehicles. A good experience every time I rent. Why go anywhere else?CHRISTINE W.
Le client n'a pas laissé de commentaire.joe G.
Le client n'a pas laissé de commentaire.Suzanne S.
Le client n'a pas laissé de commentaire.MICHAEL R.
EXCELLENT SERVICE!ED L.
Le client n'a pas laissé de commentaire.LINDA V.
I was extremely disappointed in the fact that I added a hand truck and moving padding onto my order. Our order was placed weeks in advance. My husband and I picked up our truck and approved the order. It wasn't until I got to my location with the truck did I realize that there was no hand truck and padding. I contact the store which I picked the truck up from and said we were supposed to have those items and they were not in the truck. He advised they didn't have them and that's why it was not in there. It was extremely aggravating that we were not provided with sufficient and/or ANY notice that the items were not available to make additional arrangements. We were expecting to have them since we ordered them. We were doing a move without the items to aid us in that. I am extremely disappointed in the service and lack of advanced notice.Angelique S.
I was charged for gas when I already put gas in the truck. Also was charged an extra 10 $and changed for other fees. I will not be renting from this location again.Diane L.
Le client n'a pas laissé de commentaire.Carlos H.
Le client n'a pas laissé de commentaire.joe Z.
Le client n'a pas laissé de commentaire.ELLEN L.
Le client n'a pas laissé de commentaire.JOHN B.
The people at Mail Boxes were wonderful to deal with, with that said the online part of u Haul sinks. I made a reservation on line and it sent me to another store for pick up, I check to make sure I did it right and I did, but sent me to another store, which was something I didn't want.. So I canceled the reservation by phone and they assured me it was canceled. I want to my preferred in person store and made the reservation for Saturday, the guy in the store was great showed me the reservation on the computer. When I returned on Saturday my reservation was mysteriously canceled. The guy in the store couldn't apologized enough and found me a van at his other store and again was great, but as for U Haul on line or other wise I would never use again nor would I recommend them. Doug MalcolmDouglas M.
Positive experience overall .... from booking to pickup up and dropping off.Edward R.
Le client n'a pas laissé de commentaire.LAWRENCE N.
Le client n'a pas laissé de commentaire.LAWRENCE N.
Truck share return. Return asks to drop key in lock box and later wants photos of mileage and gas gauge. Gas gauge does not show without the key. Revise instructions.Leonard M.
We experienced some confusion at check-in. I received a receipt today which did not match my "estimate." Upon clarification the site had billed me differently (because my original planned use had changed) and they actually saved me some money. I appreciate their efforts on my behalf.linda a D.
I was very pleased with this transaction. The truck was ready when promised and very clean! Very easy process!ERICA G.
I will not Rate the location, but I will rat the company it self and sheap and stingy the are, now remember this I will never rent from you again, You sent citation over 0,50 $ cents, you have to kidding me, I have paid the toll of 1,50 $ as you asked and sinceyou guys did not do your job so you got a citation or a greed and lazyness situation here. other than that your loction in wayne was good, but you are not.Mark K.
Le client n'a pas laissé de commentaire.Jeremiah B.
Great service!!Rachel S.
The woman Diane who sent up the reservation for the van messed it all up. I had to go 7 miles out of my way to pick the van up after her telling me it would be only 2 miles from my house. The place that was suppose to have the van didn't have it. so that was an extra 12 miles that I had to pay for that I did not want to pay.Janet T.
Everything great except I was charged for insurance even though i chose not to accept it. I followed up and was advised to contact Uhaul and will be issued a refund. No harm..richard N.
Le client n'a pas laissé de commentaire.Linda K.
The customer service was great but the van smelled like farm animals were shipped in it. Now my bed has a foul odordonald V.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.ANGEL G.
Le client n'a pas laissé de commentaire.Richard I.
Blankets that had been ordered were not in truck at pick up locationJoseph D.
Le client n'a pas laissé de commentaire.Pedro T.
The 24/7 app remote access of the van was confusing at first but was able to get the needed support to get the keys.Anthony P.
Le client n'a pas laissé de commentaire.Ronald G.
Agent took forever to assist us. Agent was distracted with FEDEX client and delivery.philip G.
The staff here was very professional and pleasant. Clean and well maintained vehicledavid C.
Very efficient.RANDALL K.
Vehicles should be non smoking, but I understand that this van was not part of this location's vehicles. Otherwise service was excellent.Conrad R.
The van I rented was dirty and damaged.Ernest E.
While process was smooth and the equipment was ideal for our needs.Russell K.
Very helpful and friendly customer service. Very smooth transaction. Will definitely use this company again.Elizabeth T.
Service was good the end price was a complete surprise, which would make me never recommend to anyone or use it again for myselfAISHA M.
Le client n'a pas laissé de commentaire.DENISE M.
Great van. Clean and well operating.Richard A.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.Ian L.
Le client n'a pas laissé de commentaire.sean O.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Heidi R.
Le client n'a pas laissé de commentaire.Sam H.
The rental agent was professional and exceptionally efficient.William H.
The pick-up and drop-off process was super easy. Definitely pre-register online beforehand to make it easy.Donald L.
Le client n'a pas laissé de commentaire.Alec M.
Le client n'a pas laissé de commentaire.Erik S.
Didn't know that you increase your prices nearly 30 % since last October, even the place I rented from said they didn't know. I was planning to rent a vehicle in two weeks, I will have to shop around first before I can commit.aurther H.
Le client n'a pas laissé de commentaire.ERNEST E.
Le client n'a pas laissé de commentaire.Lauren K.
Super friendly and super service will recommend to friends and familySeth F.
Le client n'a pas laissé de commentaire.Margaret B.
Le client n'a pas laissé de commentaire.Mark S.
Once again, very pleased with the "U-Haul" experience!William M.
Le client n'a pas laissé de commentaire.Phil J.
Le client n'a pas laissé de commentaire.Glenn B.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Marcin P.
Van was in excellent condition. Went 230 miles with the van and couldn't believe the excellent gas mileage. Was just the right size that I needed. A very good experience with U-Haul. Definitely recommend them. Also have a new respect for van and truck drivers!Diane S.
Le client n'a pas laissé de commentaire.Joseph S.
Was a great experience, didn't realize it was so close to my house. I highly recommend if you need a rental truck try uhaul.comJohn G.
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.Arthur B.
excellent service! I made a request to pick up the van earlier, and they made every effort to accommodate my needs in their agenda. I have already recommend it to my neighbors. blessings.JAIRO C.
Le client n'a pas laissé de commentaire.EDDIE A.
We rented twice 6/11 the van was clean but needed an oil change. It was a little too big .Sitting in it makes you feel like your going to fall forward. 6/17 The van was clean and this one too needed an oil change. It was a little smaller which was nicer and nicer to drive. We were able to get both vans very quickly and the drop box for the keys both times was convienent.Leslie C.
Le client n'a pas laissé de commentaire.KRENZY V.
Le client n'a pas laissé de commentaire.David L.
Everything was perfect!DALE A.
Le client n'a pas laissé de commentaire.scott C.
Le client n'a pas laissé de commentaire.Edward L.
My experience was great!kate D.
Coast was presented as 19,95 $/day but also was 1,00 $ per mile making the rental too expensive. Vehicle was returned unused.GEORGE R.
Le client n'a pas laissé de commentaire.Richard K.
All in all a smooth transaction from beginning to end. JNKJohn K.
Quick and easy pick up and drop off. Great experienceJennifer J.