Checking in with your phone is a joke. If it hadn't been for the owner of Mailboxes & More helping me, I would still be there trying to check in. He wasn't even open, either. There has to be a better way to get your rental before 10 a.m.Christina S.
Customer Reviews for Mail Boxes & More
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Westmont, IL 60559
(E of Cass st)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 10h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brian E.
quick and helpfulAndrew M.
Loved how efficient this location was! Will definitely use again!Noel T.
Le client n'a pas laissé de commentaire.ronald G.
Le client n'a pas laissé de commentaire.George H.
This location is always great .DAVID D.
Le client n'a pas laissé de commentaire.Albena D.
My reservation was moved out from it's original date. The Uhaul customer service was excellent with securing another location and providing the size truck needed for my move. You guys are AWESOME!! Thank you for a great customer service experience!!Kevin G.
Le client n'a pas laissé de commentaire.Jose G.
Le client n'a pas laissé de commentaire.Mitesh P.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Christine M.
I rented a 15 ft truck from this location and we had a great experience. The rental options were clear, the price was good and the truck worked great. The 15 ft truck with the ramp was a great option for us and fit all our things, and that ramp made loading and unloading easy and convenient. We were able to position the truck so the ramp went to the front door where we had to unload and we rolled our things right in! The mileage and gas charges were very reasonable and accurate and Aviv was very helpful and friendly. The next time I need a U-haul truck I will start at this location and refer my family and friends here.Mark T.
Le client n'a pas laissé de commentaire.Robert G.
Location and equipment were great. Location manager was excellent. Your website, however, is terrible. Could not return the truck via the website â€" simply froze with the â€œeternal spinâ€.SHANNON R.
Very friendly and easy. Best part of my move:)James B.
Personnel at Mail Boxes & More were very helpful, professional, and thorough in answering my questions. Friendly and efficient.John C.
Le client n'a pas laissé de commentaire.Trent W.
Le client n'a pas laissé de commentaire.Trent W.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.MARGARET O.
No improvements, always friendly and always has the vehicle we need!!!!barbara W.
Excellent location with resourceful and helpful staff. If I still lived in this area, the staff at this location would de our new friends! They went above and beyond for us. UHaul national could not find us the truck we needed close by and we called this location directly and they got us a slightly larger truck which we ended up needing.SusanJune S.
All good until I left about 10 brand new boxes which I paid for and a hay duty extension cord and a golf club which nobody seemed to notice or find! How does that happen? I called 2 hrs later n they said the van was already rented n gone but no one noticed what I left in the cube???.$50 down the drain, impossible.Vince G.
Le client n'a pas laissé de commentaire.Daria M.
very enjoyable experience which is different from most truck rentals which are hum drum at best.Ann S.
I hd no problem with the location. I had to do the return aspect online due to the location being closed and it was worst experience ever. Called for assistance to Haul and was hung up on/disconnected two times and spent over an hour on the phone before I just left. Need a better system!Stephen K.
When you request a specific drop off point, why do you get a different one that farther away? I was going to Westmont, Il, thete's a uhaul in Westmont, but I was directed to Melrose Park, Il.allen I.
The best experience ever.Sujal S.
Original truck # was inaccessible. had to wait to switch to a different truck. Ended up renting an older model from the other (3) newer ones available. Our truck was very dirty. Did not realize until we drove away & noticed the dirt on the interior floor boards. No washer fluid in reservoir. 30PSI difference(s) in tire pressures. Inside of windshield extremely dirty resulting in dangerous driving at night. No central locking system. Had to open and relock each door individually. Made for a very frustrating experience.Pravin G.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Edward P.
Le client n'a pas laissé de commentaire.Jonathan T.
Great customer service and easy check in-check out process.DeAllen H.
Le client n'a pas laissé de commentaire.gail S.
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.Scott E.
Before someone comes to pick up a truck and uses the virtual process, send a reminder to turn off pop-up blockers and ensure U-Haul is granted location permission. You have these instructions in the help link but I would have preferred to have done this before I actually needed to use the process. Otherwise, it is a very easy process.Tamara S.
The directions to get the key out of the lockbox were not very clear. I wasn't sure which lock box was for my truck and how to open itScott A.
The cabin reeked of smoke smell....Wish they could have done something to lessen the stench. Otherwise, great owner, service and location.paul J.
Try to have more equipmentMarvin E.
Excellent service. Good location and representatives. Good trucks. Very satisfied.Muamet S.
Had reserved 2 furniture dollys that were not available upon pickup. Apparently, these are leased out on a first come, first served basis regardless of an existing reservation. That was disappointing.David O.
Le client n'a pas laissé de commentaire.sindy K.
Le client n'a pas laissé de commentaire.Edward L.
Charge me for fuel again when i put fuel in this is second time he has done this there wont be a third timemichael C.
Le client n'a pas laissé de commentaire.Bryn R.
Le client n'a pas laissé de commentaire.Harry B.
The owner was very personable and kind to us, helping us through each and every hurdle until we were able to drive away with the trailer.Jean Philippe R.
Le client n'a pas laissé de commentaire.Keith S.
Nothing.. 👍🏻Richard P.
smooth serviceThomas H.
This is a very reliable U-Haul location. Additionally, the proprietor is very knowledgeable and competentWilliam M.
Always great to due business with U-Haul at this locationPaul A.
Super fast check out !Kevin L.
Le client n'a pas laissé de commentaire.Melissa A.
Outstanding owners. Really take care of there customers. My favorite location.Lawrence G.
Quick processing and very friendly. Excellent serviceGregory T.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Kim S.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.barb S.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.krzysztof B.
Le client n'a pas laissé de commentaire.CARLOS R.
Your geolocation software sucks, my settings on chrome were right and it should have allowed it, didn't work on my Android phone or my iphone, I had to download Safari to get it to work took about ten minutes to finally get this to work.SEAN W.
Le client n'a pas laissé de commentaire.Abdullah K.
great place, great people.James C.
The charges were higher than expectedTREVOR P.
Have been there in the past and folks are great. Only issue was with the uhaul after hours site and verifying my location. I followed the instructions on slowing location services without success. This ended my attempt to use your process and would have been comforting to know I had dropped off the vehicle. All in all a great experienceCHARLES M.
Excellent ServiceHeide R.
Le client n'a pas laissé de commentaire.Caitlin T.
You guys are the best !!!VRAJESHKUMAR V.
Le client n'a pas laissé de commentaire.Sarah M.
Best experience I could have asked for and the owner was super knowledgeableThea H.
Excellent, friendly service. Super nice staff, quick check in and return also. All good!Gregory T.
Definitely would not recommend to someone to return outside of hours because the parking is impossible. Unless you can just park in the normal parking lot.Robert F.
Signing into the app for pick up was confusing - didn't realize there was an office pick up optionAfshin M.
Le client n'a pas laissé de commentaire.NICHOLAS S.
A trailer was blocking our truck in. I couldn't move it on my own. The location had no person to help as it was not open. There was no WiFi available to us and we had extreme difficulty loading the app or web page to log on.Gillian B.
The staff was fantastic. It had been a rough day and they went the extra mile to make it better.Ryan G.
Mobile check in is horrible. There are 15 other steps needed to complete the pickup that could be done before. Instead you have to be physically at the location to do it all. Half the time it didn't work. Even though I paid in full months in advance, they changed me another $88 once there. I was told somehow my rate was changed . I paid for two sets of moving blankets. They gave me none. They said I cancelled it. I asked why I would cancel it less than 12 his before I wanted the truck. The tire was shredded in half. Literally shredded in half. I didn't notice to after I was trying to fill it with air. Why was this not checked upon return before? I drive for over 5 hours on a tire that was non existent. UHAUL BLOWS! GO SOMEWHERE ELSE! They will try to get things over on you, then act like they dont know what's happening.Jamie I.
Super helpful service. Great experience!JOSH A.
Le client n'a pas laissé de commentaire.Priyan M.
Le client n'a pas laissé de commentaire.Aamir R.
I did not receive my reserved moving blankets with my trailer rentalStephanie M.
Always a great experience with this location. Thank you AviveMarco T.
Le client n'a pas laissé de commentaire.Cynthia H.
I have used this location on multiple occasions. They are great to work with.mildred T.
Terrible experience. The cab smelled like smoke and it was dirty and grimy. There was standing water in the doors and the passages seat belt did not work. The truck ran rough and did not feel safe. I'm honestly shocked U-Haul would let a truck like this on the road. I'll be looking at a Penske truck rental next time.Kaleb B.
Le client n'a pas laissé de commentaire.Vincent M.
Owner was greatOmar L.
Great service at this location and I recommend this place to my friends.CHRISTOPHER G.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Mustafa A.
Le client n'a pas laissé de commentaire.susan S.
Great staff and prompt service. Easy in and out process.Denis M.
Your u haul app is not good.It doesn't allow to upload pictures .The browser login works good.Please try to improve the app experience so that people don't waste time trying to find out why it is not working.Surendar M.
Le client n'a pas laissé de commentaire.Amin T.