Le client n'a pas laissé de commentaire.JOHN G.
Customer Reviews for Mail Boxes Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The owner and his staff were very nice and easy to deal with. The gear worked fine, and the job was a success! Thank You U-Haul Berk Domingo location.Jeff W.
Don't try charge me for something I didn't ask for and then ghost every time I've told you I didn't ask for it.Nicholas R.
The app and website experience is awful for self checkout. It kept crashing on me when trying to submit photos and I had to redo it almost ten times. Drove me crazy.Richard B.
Le client n'a pas laissé de commentaire.Daniela G.
Not really bad but argo area should have been swept out more thoroughly.Baron L.
Mail Boxes Plus was great! They were very friendly, so helpful and kind. They answered all my questions and made sure that I was set up properly. I was very happy with my experience. Furthermore, the location was extremely convenient for me- I could pick up the van around the corner from my son's school and the location was within block of my home. I appreciated not having to travel across town for a short rental. Completing the reservation online had a glitch as the rental location online was different from Uhaul's internal system, but at Mailboxes plus they hit everything straightened out for me, and quickly! I would definitely use them again or refer to a friend!John G.
Le client n'a pas laissé de commentaire.Lynn O.
Le client n'a pas laissé de commentaire.Kelly G.
Congested area- but convenient. Excellent customer service.Jennifer S.
Great location however parking was a little difficult. Would be great if they had reserved parking for the uhaul when returned. Truck was only on 1/4 tank when we received it so we filled it back up to the same amount when we returned it. I was assuming it would have been a full tankâ€¦.. thank heavens I looked!PAUL F.
MBP is the best around!!! Their service is stellar!! Convenient! Clean! Positive heart in a crazy world! Meets all of our family's needs for years!!!! Love them! 10+ stars!!!!Chris S.
Le client n'a pas laissé de commentaire.STEVEN Y.
The location is perfect for my four rentals each year!Jarred M.
Le client n'a pas laissé de commentaire.CAROLE B.
Very professional and helpful staff. This is my third time renting from this location, I would do it again in a heartbeat and would recommend anyone needing a van or pick-up truck from this location. It is a pleasure renting from these good folks. M.Michael A.
I had a excellent experience with them - managers ; ahmit and sonile - great professional and curtious service. I live in this area and I will always utilizing all services they offer !! Keeping quality bar highBRUCE K.
Never rent from Mail Boxes to Go in 2930 Domingo Ave, Berkeley, California. No hand truck in the van like ordered. Had to get it myself from a truck in another lot. Truck had less than an eighth of a tank of gas. Had to get gas before I could do anything else. Charged me for CDW which I refused. I left the truck with more than a quarter of a tank of gas and they charged me $140 gas. I will dispute the extra charges and ultimately won't pay them. I have rented from other U-Haul locations and have not had these problems. Avoid this location or be prepared to suffer from the same scams.JAMES V.
Le client n'a pas laissé de commentaire.Aaron R.
Clear explanations, very polite, courteous and professionalPhilip L.
Le client n'a pas laissé de commentaire.PAUL N.
Le client n'a pas laissé de commentaire.COREY J.
Le client n'a pas laissé de commentaire.Deborah L.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Bret V.
Great service at Mail Boxes Plus! Will rent again from themLaura S.
This is the best location to rent a UHaul. They are so friendly, helpful, and accommodating. This location is the epitomy of what good customer service is. They deserve 7 stars!SHEREEN S.
The person at the location was so very helpful and made e experience so easy. I was having trouble with the app and he took care of everything. Merci.MARY S.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.DONALD M.
The online UHaul return service was not operating. I was not charged a $20 service fee, but I was worried I would be charged that amount.DEVON R.
The location staff were incompetent and the van was full of wood chipsGUIVE A.
Le client n'a pas laissé de commentaire.PATRICK L.
The online checkout needs to be improved. It was not apparent that I needed to do something besides just dropping off the keys. Also, on two back-to-back reservations, I was overcharged both times.mikhail M.
Very good experiences indeed. No complains.Valeri C.
Le client n'a pas laissé de commentaire.Peyten S.
Le client n'a pas laissé de commentaire.ADRENA W.
I reserved a 24/7 pick up - this was confirmed by Uhaul when I called the morning of the rental- but the location did not set it up that way and so I had to wait an hour until they opened in order to get the van. The person working was very nice and efficient once they were open. Uhaul refunded me $50 which I appreciated.ANDREA F.
These guys rock! They are the example and go above and beyond!KRISTIN A.
Very kind service.JEFFREY J.
Le client n'a pas laissé de commentaire.Mihir R.
Le client n'a pas laissé de commentaire.Peter H.
All good, great experience!WILLIAM E.
This is the second time I was charged for Safe Move coverage ($14) and a Safe Move fee ($5) without being asked if I wanted this coverage. I had declined it on my website reservation.DEREK L.
Le client n'a pas laissé de commentaire.AMY B.
Excellent Service....😀CONSTANCE M.
I originally requested to rent one dozen furniture pads, but this location was unfortunately out of them at the time I picked up my rental. The staff I worked with did make sure to double check for me and immediately arranged a refund for the rental fee.James L.
Le client n'a pas laissé de commentaire.maida L.
Le client n'a pas laissé de commentaire.Jon B.
Have vehicular clean and full of gasVAMELLIA G.
The person who provided us with the key was incredibly helpful and kind.Carson T.