Évaluations des clients Makabayan Cargo Logistics Corporation

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Makabayan Cargo Logistics Corporation

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ANA B. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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The cabin could've been cleaned.

Carlos R. le

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Le client n'a pas laissé de commentaire.

Gregory T. le

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This process started well and the initial $19.99 4-hour rental really attracted me. The $1.59/hour for mileage seemed a little high to me and can add up quickly with a run to Brooklyn and back. It ended up being 3 times that amount, so this only works if you're going very short distances. That being said, I moved forward because it was the only thing I could find on short notice. The UHaul app was a great way to avoid having to wait on line in the check in and just get the keys and go. I filled out all the info, provided my license info and payment info. I get to the place and the app is not working. I tried online and the app and nothing is working. I say this to the person at the desk and she says she can take care of it. We have to go through the whole process again!! I have to upload pics of my ID through a text link, when the person is right there to help? Very strange and extremely annoying!! It set me back another 15 minutes, which I was trying to avoid. I wouldn't waste my time setting it up at all!

Jordan J. le

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To not charge me for more than I requested and to give me fair treatment.

Sergio T. le

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Le client n'a pas laissé de commentaire.

June M. le

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The woman at this location was wonderful. She was patient, courteous, helpful, friendly. She made the experience an excellent experience.

Andrew S. le

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Le client n'a pas laissé de commentaire.

Tomoya O. le

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Le client n'a pas laissé de commentaire.

Costica G. le

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Excellent thx

Andrew B. le

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Le client n'a pas laissé de commentaire.

DORJI N. le

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I recommend to my friends that you have an Excellent service at this location.

Rob M. le

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Don't be so nice! Lol. You guys are great.

Jacob R. le

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The proprietor of this location is always very pleasant and helpful. I much prefer renting trucks from here instead of other less pleasant locations.

Roel rey A. le

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Le client n'a pas laissé de commentaire.

Samuel R. le

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Le client n'a pas laissé de commentaire.

edisson G. le

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Le client n'a pas laissé de commentaire.

Daniel G. le

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The location and attendants were nice, but the vehicle was old, beat up and dirty. I reserved a van that was not available when I arrived and had to settle for a different vehicle

Brice L. le

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Le client n'a pas laissé de commentaire.

Dara B. le

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The process was smooth and the truck was ready for me when I got there. The only thing that could be improved upon was I wasn't shown around the truck and asked if I had any questions about it's functions/capabilities. It would also be great if UHAUL provided the option to rent a strong, high quality lock. The moving blankets I rented worked out great and were very reasonably priced!

JERNIE J. le

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Le client n'a pas laissé de commentaire.

Sakdiphat M. le

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Le client n'a pas laissé de commentaire.

Jared N. le

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Le client n'a pas laissé de commentaire.

Simranjit S. le

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The agent was very rude and unprofessional. Will not come to this location again. Too disappointed.

DANIEL T. le

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Staff when we returned the truck were so unfriendly

Huijie Y. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Le client n'a pas laissé de commentaire.

Mario A. le

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Very easy to reserve and customer service is excellent. I’m using this company for a while and I’m very happy with everything. Thank you for the best service. Tito Rads

Peter T. le

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Make sure there is an ice scraper/brush in the vehicle, for winter weather.

Hongseon J. le

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Le client n'a pas laissé de commentaire.

Eugene S. le

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The Uhaul cabin was filled with grease and ruined my couch and was very difficult to use as I was slipping and sliding all over the place.

manas M. le

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Good

sevdia M. le

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Le client n'a pas laissé de commentaire.

Lina A. le

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Le client n'a pas laissé de commentaire.

kaylene C. le

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Le client n'a pas laissé de commentaire.

Lobsang N. le

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Very bad customer service. I rent for 2 hrs and there is parking spot at there drive way and it not blocking there driveway. They dont let me park for 1 hrs . I request the guy its take only hrs. I will back in hrs. Very bad experience.

Mohamed S. le

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Le client n'a pas laissé de commentaire.

JEANETH S. le

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Great service provider overall. I've gone and rented at this exact location for the 6th time already. I've only needed to use a Uhaul truck 6times. So that means i keep going back where great customer service and a very nice AND friendly staff for Uhaul truck providers. I'd DEFINITELY recommend this location and UHaul company to my friends and family.

Delfino C. le

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Le client n'a pas laissé de commentaire.

Marcin M. le

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Great service. One of the best UHaul locations hand down.

Debbie L. le

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Le client n'a pas laissé de commentaire.

Ken W. le

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Le client n'a pas laissé de commentaire.

Santiago O. le

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Le client n'a pas laissé de commentaire.

Urim R. le

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You guys were awesome! Thank You!

Imran S. le

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When I call U-Haul I was sent to an authorized dealer location and not an actual U-Haul location. The customer service was awful. The man started yelling at me telling me he was going to cancel my reservation when I arrived. When I got the truck it was very old. The whole experience was unprofessional and a less than corporate vibe. If I went to a small random truck rental company I would expect this level of service but not from U-Haul. I definitely will not be using this service again.

Sylvain S. le

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Apparently the UHaul systems were so slow the day of the pickup, that it took me over 45 minutes to finalize the pick up process. The lady was very apologetic but doesn't change the fact that I wasted close to an hour behind the counter to get everything done. Good thing I had done all the preliminary check out when I booked the vehicle.

Shauna L. le

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Le client n'a pas laissé de commentaire.

Yinette C. le

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Le client n'a pas laissé de commentaire.

Osborn S. le

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Le client n'a pas laissé de commentaire.

Rawal M. le

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Le client n'a pas laissé de commentaire.

Jerico M. le

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Le client n'a pas laissé de commentaire.

Elizabeth E. le

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Thank you so much. The staff here was wonderful! They were very kind and helpful and the equipment was in great condition. I will definitely come back to this location again.

Philip H. le

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New truck, Great Condition excellent customer support all around. Fair pricing ??

altagratia C. le

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Exceeded my expectations

Selwyn M. le

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The drop off location in NY supposedly closes at 18:00, but no one was there at 17:30.

Eugene T. le

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Le client n'a pas laissé de commentaire.

DAWA W. le

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Le client n'a pas laissé de commentaire.

Roger L. le

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Poor communication with U-Haul they changed my location and didn’t confirm With me until I was already there waiting 45 min !!!!

Ryan James L. le

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Le client n'a pas laissé de commentaire.

Russell H. le

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The service was fast and good. No problems picking up or turning in the van. I highly recommend. No need to use the app based check-in or check-out.

Michael S. le

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Le client n'a pas laissé de commentaire.

Vincent T. le

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The morning staff was just unpleasant. I don't understand why he seemed to be reprimanding me in explaining fees.

Irving E. le

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Due to location constraints, this facility rates average. I chose it because it is conveniently near my home. The spot is a bit tight, but the service was fast, efficient, and friendly. Definitely my go-to U-Haul dealer!

Clara A. le

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Le client n'a pas laissé de commentaire.

Bryant S. le

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Nothing i will never use this place again and will make sure to tell others not to use it either

Robert P. le

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Le client n'a pas laissé de commentaire.

debashish S. le

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I had to pay for the damage which was not incurred by me. I returned the vehicle and left the keys in the box and in the morning I got a text saying vehicle was found with a dent on rear bumper which I didn’t do. I ended up paying for something I wasn’t liable for. Anyway, I had a bad experience.

Yefim K. le

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thank you

Lauren O. le

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Le client n'a pas laissé de commentaire.

Shen L. le

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The store did not open until 8:30am, and when I tried to get out of there quickly the vendor spent 5min talking to other people who share his office space. I told him I may need more time because of the delay in getting the vehicle, he charged me another days rent AND insurance despite returning it 30min late, exactly the amount of time he delayed opening shop. I argued with him that he delayed me and also he should not charge me an extra days insurance as that is an optional feature, the most he should charge me is the 19.95. Terrible

Saul S. le

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Le client n'a pas laissé de commentaire.

tseing Y. le

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Le client n'a pas laissé de commentaire.

jumpei M. le

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Le client n'a pas laissé de commentaire.

Hollis F. le

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Le client n'a pas laissé de commentaire.

Irving E. le

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Le client n'a pas laissé de commentaire.

Stepan G. le

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Le client n'a pas laissé de commentaire.

Sonam D. le

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Well I would love to see this place with even better than what you are providing, improve from what they are doing right now. Overall, I would still recommend for my friends

Stephen V. le

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Le client n'a pas laissé de commentaire.

James L. le

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Renting from Makabayan worked out well for me! Timing worked in my favor - Fast check-out and check-in. The cargo van I got was in great shape and had low mileage on the odometer. The gentleman serving me at the counter verified with me that I did opt in for CDW. As I have little experience in driving vehicles larger than a minivan, I greatly appreciated his assistance in pulling the van out of their very full parking lot, his advice on driving/operating the particular van I got and later assistance in parking in their lot.

Eberardo Daniel C. le

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everything very fast and the gentleman very friendly

Melissa T. le

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Le client n'a pas laissé de commentaire.

Matthew M. le

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Makabayan was excellent, can't say enough good things about them!

Harrison Edward C. le

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Le client n'a pas laissé de commentaire.

Carlos Z. le

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Le client n'a pas laissé de commentaire.

Jeannette H. le

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The pickup location was bad, unprepared, not enough space, the person in charge was not knowledgable, was not helpful. The equipment was defective, but not noticeable immediately. When I got to my location I saw the problem and called back the location. They just got me a telephone number for service. The service person was very good on the phone and the technician that arrived, both very courtious and good service.

Michael R. le

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Pick up was a pleasure.

Britania R. le

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The pickup guy was great, everything was easy. When returning the van (after refueling) the man at the counter charged me 4.50 for fuel without telling me. I didn't see the charge until I opened my emailed receipt at home. Left me feeling much less positive about this location.

Harrison L. le

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Service was excellent.

Ekaterini P. le

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Everything went like clockwork. The person who helped me was pleasant and polite. Will definitely recomend.

BULENT I. le

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Le client n'a pas laissé de commentaire.

Carlos R. le

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Le client n'a pas laissé de commentaire.

mike M. le

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If someone is late, charge a late fee. Not another days worth of rental. I feel like I was ripped off for being late. For the charges I could of just kept the vehicle til tomorrow like I paid for

Brittni M. le

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Le client n'a pas laissé de commentaire.

Benoit B. le

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The man at the desk gave us a very hard time with renting the van because he doesn't understand NY State (most states laws). I, American citizen, do not drive. My husband, French citizen who lives in France drives. He was going to drive the van using his French driver's license. The man at the desk insisted, even loudly, that he needed an international driver's license. I tried reasoning with him by showing him the City/State DMV regulations and permissions for French (foreign) citizens with their country's driver's license. He wouldn't listen, insisting that Uhaul rules were above state laws. Moreover, he threatened with refusing me all together, seeking to 'manhandle' a small woman like me --easy! This or any other dude who doesn't understand the law, or that Uhaul hasn't updated on the law, should not be able to threaten people with withholding service, just because he thinks he can, and apparently he can. He should not be able to inconvenience people who've made reservations and are depending on that van, 8 blocks from my house, to pick up furniture I've paid for... Upgrade your rules in keeping with State laws on foreigners driving, and inform your clueless dealers!

Tony Y. le

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Great experience. Owner was very easy to work with and gave clear directions on how to use the rental.

Nandita R. le

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The enterprising gentleman at the desk added safe move on his own (I have auto insurance that covers rentals) without asking and charged me for 2 days instead of 1 because I returned the truck at 5pm instead of 2pm. They called me to ask what time I will return and did not mention that I will be charged one day extra. These trucks can be used for 24hours as part of single day rental! Be very CAREFUL when renting from here and double/triple check your bills. These people are sneaky.

frances J. le

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Nothing all is good

sandra M. le

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Le client n'a pas laissé de commentaire.

Daniel V. le

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Le client n'a pas laissé de commentaire.

manuel S. le

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Highly recommended??