Customer Reviews for Malak Chevron Inc
(Concessionnaire U-Haul dans le voisinage)

87 évaluations

916 S US 301   Tampa, FL 33619

(813) 253-2510

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 7h am à 6h pm
  • Dim : 10h am à 6h pm

Services dans cet établissement :

Pour nous contacter

(813) 253-2510

916 S US 301
Tampa, FL 33619

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 7h am à 6h pm
  • Dim : 10h am à 6h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I believe it was a great experience, and would rent again. Merci.

JAIME R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Danielle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUZ S. 
Évaluation :
1

Malalak was not the location I picked up. They sent me 10 miles away. Very disappointing. I initiated the process in south Tampa where they had 3 of the vehicles exactly what I was looking for. Why they sent me miles away, that's a good question. The ladies in the South Tampa location were very helpful however. Not my only mishap with you.

BRUCE H. 
Évaluation :
5

Everything was great. I got my refund and I'm very happy about that. Merci.

Anatolii O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINCENT E. 
Évaluation :
2

They did not have the f150 I reserved. Then the truck they put me in the fan motor was not working. Summer in Florida with the windows down.

Jerry D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMON T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALLISON K. 
Évaluation :
1

They over charge me and they didn't even apologize the owner of the store indian guy was extremely rude he pass me the pen and didn't even have it to my hand he just throw it very sad that people with no manner and such of hate in they heart is allow to work or manage such of wonderful great business sorry uhaul you should kick this place out of your business

JOSE T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Thank you 😊

KETASHA S. 
Évaluation :
4

Not be so expensive. I drove a total of like 20 miles but there was 100-mile minimum. Way too expensive for an in-town move. Outrageous. Won't be doing that again.

Jacob S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WINSTONG C Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debra L. 
Évaluation :
1

my trailer was not submitted correctly. when I pick it up I was told I could simply just drop it off in the city I was driving to and leave it there and the staff would take care of it. I did just that and now I was charged for an extra day when I dropped it off around 1pm, only a few hours before it was due. How could I even return the trailer at the time the receipt says it happened. I expect an email back and somebody to contact me. Also this charge needs to be reversed please.

Brett F. 
Évaluation :
3

The truck was very dirty in the cab. I had to clean the dashboard and the windows

Laura C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLES E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christie D. 
Évaluation :
5

Excelente

ARMIN R. 
Évaluation :
4

Move the paperwork location to the front of the store and not make the client have to go behind the counter.

gina P. 
Évaluation :
5

The staff was very friendly and accommodating when I needed the truck for three more days. I will always rent from this location.

Christopher Z. 
Évaluation :
3

The issue I have is you changed my pick up location to a location that was double the travel time

Jeff L. 
Évaluation :
5

Convenient location

Saundra C. 
Évaluation :
4

Very service oriented

THOMAS C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JULIAN L. 
Évaluation :
5

By far the easiest truck rental experience I've ever had in my life. In and out in just a few minutes. I highly recommend this location.

DAVID H. 
Évaluation :
1

Dropping off was very confusing Dropping off location had to get help several times

LATASHA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helen M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexi L. 
Évaluation :
2

Truck smells like cigarette smoke had ashes scattered in it . Just somebody smoking to move the truck didn't realize it was going to be a constant smell. When I turn the truck in they asked if it was clean enough for the next family and I said no so they charge me a 25 $cleaning fee

Michael H. 
Évaluation :
5

The only thing “I DIDN'T LIKE” was the Ac didn't blow cool air and I told the guy that rented IT TO me, but he didn't do anything about it, So I know next time to ask about if everything working, BECAUSE I was moving my this with my two kids 3month old and five year old and they was hot but other than the air conditioner EVERYTHING was GOOD

NIKITA G. 
Évaluation :
5

Excellent service. Thank you

Nelson A. 
Évaluation :
5

Very easy return

LARISA O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lisa J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AGUSTIN P. 
Évaluation :
4

I was over charged 8 $after i returned it with the same gas tank amount. I cannot make back to office to contest it. The vehicle and the service was great. Merci.

George L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jilberto J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Krystle L. 
Évaluation :
5

Great service Thank you

sebastian P. 
Évaluation :
1

Attend not there. Charged extra too much drama

Alana D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole S. 
Évaluation :
5

A+

Jamal M. 
Évaluation :
1

Battery dead. Headlight out. Terrible customer service

Daniel C. 
Évaluation :
3

Very slow checking the truck out there was only 1 guy running the gas station and trying to check out people for trucks and running the place. They need another employee to take care of the gas station while the trucks are being checked out and returned.

Donald G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kai H. 
Évaluation :
4

One of the clerk who received the equipment was not very friendly.But He's behavior was acceptable.

Geovanys D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise D. 
Évaluation :
1

It had roaches in the back and the truck was not well maintained also they did not fulfill my reservation.

CHELSEA S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tekita G. 
Évaluation :
5

i would to know how can i be a vendor to do body repair and paint on your fleet i have a body shop thanks

ASHTON H. 
Évaluation :
5

The manger was very friendly.

Yurl C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victor V. 
Évaluation :
4

I had a wonderful experience with your location. I needed a last minute truck because the competition did not have one available even after I had reserved it months in advance. Thank you for coming through for me. It made my day!

Michelle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal W. 
Évaluation :
1

The employee guy was very rude about the furniture pads, originally I just had to in the back of the truck and the employee rudely says is that how they gave them to you, they weren't in a bag? No one explained to me that the furniture pads needed to be folded back up and placed in a bag again, even though when I received them only half were in a bag.... I thought they would of needed to be washed/ santizied but the employee was like if you don't fold them and put them in a bad there will be a 25 $fee, which was the first time anyone informed me of that. I locked the keys in the truck one night and attempted to reach the 24/7 roadside assistance you claim you offer but after being on hold for a hour and not reaching anyone I have up and signed up for AAA so that they could help me since I could get ahold if anyone with U-haul. I am very disappointed in the lack of customer service I experienced with renting from your company. It was my first time doing so and I am very disappointed.

Ashley M. 
Évaluation :
3

Cleanness

JONATHAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin D. 
Évaluation :
3

Staff checking in wasn't friendly, face timing with someone in another language while handling my credit card information. Truck cab was sandy, had food on floor and something spilled and dried near middle seat.

Gary A. 
Évaluation :
1

Back of the truck was dirty and the outside of the truck had a good bit of damage when I picked it up. I even had to document that the windshield was cracked when I picked it up because that had been overlooked. Fuel gauge showed that I used 1/4 tank of gas for 17 miles even though it was only a 15' truck.Ended up with almost an extra 100 $in fees that were not in the contract and actual dollar amounts were not given to me before hand so I could avoid the fees. The employee that was there when we turned in the truck was extremely rude as well. When I booked the truck, I also booked a dolly but I was only given the truck. It was a really awful experience compared to when I used a different location 4 days prior to this rental.

BREANNA F. 
Évaluation :
3

The only reason I put below average is, the clerks app wasn't working working and I didn't receive a paper receipt. Turned in equipment and his app wasn't working, he could put anything down and I don't think it's fair. As far as location, very convenient for food and drinks. The clerk was customer friendly, I prefer a paper trail. Receipt via email wasn't very readable.

Ashley B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dwaine M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

luc T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MENDELSSON L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

The person that helped me with the rental was great and friendly. I give him 5 star.

JOSE F. 
Évaluation :
5

Aucun

CHERY S. 
Évaluation :
5

I rent 25-40 trucks per year on average, this is by far one of the better U-haul dealers I've dealt with.

James T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric B. 
Évaluation :
5

Mileage was wrong on contract when I picked up the vehicle. I was charged about 20 $more than I should've been charged. The person helping me said they would update it when I returned the vehicle but he wasn't there when I returned it.

Rachael R. 
Évaluation :
1

The van was very dirty inside. I stated to representative that it should be a discounted rate, but I was simply dismissed. The inside of the van was covered in dirt, rocks, and little tree branches. I am very disappointed in the service. I would like to get a refund.

Konstantin N. 
Évaluation :
5

Owner is awesome

Ivan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis C. 
Évaluation :
4

Easy to get in n out of, friendly

Antonio O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janina L. 
Évaluation :
3

Would never answer the phone! Always would ignore and let it go to corporate. The transmission on the truck needs attention. The truck would smoke when turned off. The truck leaked fluids when parked. The windshield wipers need replacing immediately. When turning the truck in, I wasn't asked how the truck performed or if there were any problems.

travis F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denna E. 
Évaluation :
3

The mileage of the U-Haul I rented was NOT the mileage on the paperwork. This is probably because the rental location got changed on me (and therefore it was probably a DIFFERENT U-Haul).

Gregory J. 
Évaluation :
5

It was the best rental experience i had so far with uhaul

john P. 
Non les évaluations ont été soumises pour cet établissement.

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