Excellent service from the teamMICHAEL P.
Customer Reviews for Marymoor Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Redmond, WA 98052
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 5h30 pm
- Sam et dim : 9h30 am à 5h pm
Heures d'ouverture spéciales
- 7/4/2021: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The windshield was dirty and the windshield wipers did not work at night. I could barely see through the windshield at night. It was dangerous. Please clean the inside and outside of the windshield and replace the wiper blades.Alan S.
Le client n'a pas laissé de commentaire.Randy L.
The app is really buggy, and would complete my checkin and return before answering all of the questions.Elijah G.
Adam, our customer service contact was absolutely the very best! He made a such a positive difference in my moving experience! He was thoughtful, knowledgeable, positive and really my best moving experience over a lifetime. Merci.Shari L.
Le client n'a pas laissé de commentaire.Michael U.
I have tried reaching out since I returned the Uhaul truck. The truck ran so poorly I was worried it would fall apart. I could barely get above 40 and it was making strange sounds the whole time. I wasted so much money and had a terrifying experience.Dagny H.
Le client n'a pas laissé de commentaire.Paula S.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.Andrea S.
Le client n'a pas laissé de commentaire.Tarun A.
The Kindness and Professionalism I experienced was Fantastic. Very efficient and helpful. I will rent from this location again. A great day..thank you.Jane C.
Le client n'a pas laissé de commentaire.Evgeny S.
Adam was extremely helpful and customer focused.John A.
Le client n'a pas laissé de commentaire.Balaji K.
The best U-haul experience ever! Super helpful, honest, and friendly. I would use this location again. Thanks for your help!Hye B.
Le client n'a pas laissé de commentaire.Ilya B.
Le client n'a pas laissé de commentaire.Shawn D.
Le client n'a pas laissé de commentaire.Cooper S.
I was charged for more money than expectedEdoardo G.
Le client n'a pas laissé de commentaire.Mary F.
Le client n'a pas laissé de commentaire.Phil S.
They were excellentJason M.
Le client n'a pas laissé de commentaire.Gail B.
Le client n'a pas laissé de commentaire.Venkata Kushal P.
I would as long as the lady who works there isn't working. If she answers the phone I would hang up. She is rude and has no customer service skills.Kyle R.
I don't think there's anything to improve on that's excellentDouglas C.
Le client n'a pas laissé de commentaire.Bryant L.
Le client n'a pas laissé de commentaire.Yuanfang T.
Le client n'a pas laissé de commentaire.Rick L.
Le client n'a pas laissé de commentaire.Jeff R.
Le client n'a pas laissé de commentaire.Nishant S.
the van had over 104 000 miles and while it drove well, you have to question the point at which it has served timeStephen S.
Really good customer service... I will choose this location for Uhaul again...Susan W.
Le client n'a pas laissé de commentaire.Kimberly S.
The gentleman was very friendly and helpful.Matthew H.
Le client n'a pas laissé de commentaire.Shawna P.
The attendant at the front door was great! Very helpful!Divino Cesar S.
Adam Cimina was great. 10/10 would rent againRobert B.
It took nearly 10 minutes to get the simple letter combination lockbox to eventually open. Very frustrating. I can see the need for all the verification pictures but it does seem a bit much especially when my phone was in dire need of a charge. What if my phone died or there was no connection at the drop site? Then what/Jeff D.
Very nice and smooth experience. Customer service rep was very helpful and friendlyAbdul W.
Le client n'a pas laissé de commentaire.Carla Manuela L.
Le client n'a pas laissé de commentaire.Zhijie G.
Ashley Phelps was great to work with, very helpful! MerciJEFFREY ANDREW M.
Le client n'a pas laissé de commentaire.Carla Manuela L.
Didn't bother to extend my Uhaul despite prior notice.nukul J.
Le client n'a pas laissé de commentaire.Mary B.
Le client n'a pas laissé de commentaire.Hugang Z.
Due to the fact I'm 70 years old and very concerned about COVID-19, I called twice and requested the truck I rented be cleaned. When I picked up the truck the lady at the front desk told me it had been cleaned so that was the 3rd time I asked. The truck was filthy inside. I had to clean the seats before sitting in them as there was mud on both seats. The floors were unbelievable dirty. They changed my location to pick up the truck in less than a 24 hour notice. I misplaced the truck key (my fault) and had to have a company come to my location and make a brand new key. I was informed by U-Haul Customer Service Team that the U-Haul facility I rented the truck from would have a spare key. They don't keep spare keys!!! Unbelievable since it would be so easy for a key to get misplaced. This cost me 208 $extra dollars but it was my faulty I misplaced the key. However U-haul got a brand new key so when I asked for a discount to help me out, they said "no". The truck worked for my needs but not sure I would use U-Haul again.Shirley P.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.Aubrey E.
Le client n'a pas laissé de commentaire.Sanjay K.
Le client n'a pas laissé de commentaire.Josh B.
Le client n'a pas laissé de commentaire.Anthony K.
Le client n'a pas laissé de commentaire.Jesse S.
Le client n'a pas laissé de commentaire.Ewald N.
Adam was very helpful and very friendly.Sri Harsha B.
Le client n'a pas laissé de commentaire.Patricia B.
They have charged me extra for fuel even though I have already filled fuel before returning the truck. I have receipt for the fuel filled. I used only 13 miles still filled 2 galloon fuel however they charged me extra 8 dollars for fuel. This is unsatisfactory and totally not acceptable.Jeyakumar P.
The person we dealt with , Dave, was professional, polite, and accommodating to all our needs and questions.Anne W.
It was very easy and convenient to rent the truck from Marymoor Self Storage. We highly recommend renting a truck from here. Merci.William C.
Very well run. I'd recommend to friends to use.MahaloDavid S.
Adam was a pleasure to do business with! I highly recommend him and appreciate his excellent customer service!Sheri N.
Everything was great! The moving helpers were excellent!Jack D.
The lady who booked the UHaul was extremely rude. Horrible experience. Rented from you guys in numerous occasions and never experienced this type of behavior before. Then she had the nerve to end the conversation with â€œhave a blessed day â€œ. What a hypocriteTimothy S.
What made this brief rental so easy was Adam. Friendly, professional, smiling, got us in and out. Yes, the store and truck were fine, but it's the team that makes it, so kudos to Adam!RANDALL B.
I use a U-haul for my design business and I only use Marymoore Storage because they provide great service and are very friendly!Sheila S.
Worst move ever! I hired movers through U-haul... Apparently U-Haul subcontracts it out. Two guys showed up late- one of them was a child, maybe 14 at most!! He was unable to help, and I was worried he would become injured!! They were absolutely ridiculously slow and it took them twice as many hours as I hired them for !! DO NOT USE UHAUL FOR YOUR MOVERS!Jana K.
Make sure the vehicle is prepped with the proper number of equipment please. Otherwise good experienceKYLE V.
Great, personal customer service. FriendlyJeff K.
Everything was top notch renting from this location. I even mentioned to the representative at the store that the truck looked great. He was super friendly and helpful in the checkout and check in procedure. Couldn't have been better.Paul L.
The sales representative added unnecessary coverage even when I opted for no coverage. He said he will remove it when I return but when I return he said he can't. He didn't even give a breakup of the charges when I was picking up the truck. Worst thing is this is online booking and I clearly opted out of coverage. Why should I be tricked to pay the extra coverage?Sundaravadivel N.
Le client n'a pas laissé de commentaire.Karol G.
Le client n'a pas laissé de commentaire.Ethan M.
I had a good experience. Just one thing: when I applied the emergency brake with my foot, it made the seat go back!linda H.
Although the office was closed for an emergency, and Uhaul had a computer problem, someone showed up from a different location and handed us the keys and went on our way on time. thanks a lot.Sameer Q.
Le client n'a pas laissé de commentaire.Sheila S.
Le client n'a pas laissé de commentaire.Tom M.
Adam was extremely helpful and friendly! I will use his location for all my U-Haul needs!Tiffany M.
Marymoor Self Storage - excellent serviceTom M.
Le client n'a pas laissé de commentaire.Justin K.
Adam was great!Brandon L.
Le client n'a pas laissé de commentaire.Robert S.
Got overcharged 3X for milage. Web app sucks Terrible experience. Don't ever use these guys.Steve B.
Really nice guy working the desk! Very professional and knowledgeable! Recommend renting from this location highly and also give the big man a raise! He is an outstanding representative for Uhaul and Marymoor storage! Thx, A Satisfied Customer Brad Campbellbrad C.
Fantastic customer service.S BRIAN L.
Le client n'a pas laissé de commentaire.Shanmugam K.
Peoblems: - problem with reservation, sent to wrong pickup location. - not sent checkout text in a timely manner. - additional reservation for 4/30 was added to account in error by Marymore Park Uhaul location.ROD N.
everything went great. Nice friendly service. Will highly recommend and use again when I need a truck.Tom M.
Le client n'a pas laissé de commentaire.ERIK C.
Le client n'a pas laissé de commentaire.BILL P.
The service was good and helpful. The truck was in a pretty good condition and very clean.Tzvi K.
Le client n'a pas laissé de commentaire.ORAIB K.
Le client n'a pas laissé de commentaire.Nicole J.
Adam was so kind, helpful and efficient! I had a great experience at this location!!! I would return without hesitation!!Sheila S.
All was excellent!Steven B.
Le client n'a pas laissé de commentaire.CHRIS M.
Le client n'a pas laissé de commentaire.Wenbo W.
Le client n'a pas laissé de commentaire.Mary B.
Le client n'a pas laissé de commentaire.Nichole C.