Equipment was not available for mobile pickup. Location didn't open until one hour after my pickup was scheduled. Location needs to open by pickup time.
SAMUEL H
Marymoor Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Redmond, WA 98052
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
This location was not opened during regular business hours. I arrived at 1:25 PM and there was no one available to check in the truck with. The online check in process is clunky but probably necessary.
ARNOLD LSuper friendly and helpful staff.
STEVEN DThe office was closed when I was supposed to pick up the truck. I had to leave to meet the movers and was told when I called the main U-Haul office someone would be present from 11a-12p. I returned at 1115a and the office staff was leaving, having locked the key in the vault. I had to ask how to get access. I went online as directed, I did not receive the needed code. The office staff told me to call the UHaul office and left the site. I was finally connected with the Truck Share line where I had to re-upload all of my information. I was finally able to access the truck and drive away at 12p, when I should have had the truck at 1030a. Worst experience I have had with U-Haul and I have needed to rent trucks regularly from multiple sites. I will not return to this location.
DAWN MI got charged $18 fuel charge. I specifically took a picture before I left shoeing the tank was not at 1/2 full as reported and I returned the truck in the same amount. I need a $18 refund.
RICARDO R