All was satisfactoryTHOMAS STEVEN W.
Customer Reviews for McVannels Marathon
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lachine, MI 49753
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/6/2021 - 11/8/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DENNIS DARRELL H.
Le client n'a pas laissé de commentaire.RANDY LEON B.
Location is chronically understaffed but they do their best and always work hard to get you taken care of.MATTHEW MICHAEL H.
Le client n'a pas laissé de commentaire.SUZANNE A.
When you call the location, it would have nice if we would have received a call back.Dennis G.
Le client n'a pas laissé de commentaire.JUDITH P.
Le client n'a pas laissé de commentaire.MARTINALLEN J.
Have the U-Haul full at the time of pickup. I had to put 50 $worth of gas in the truck because it was on 1/4 tank. C'mon you can do better than that.Scott I.
Le client n'a pas laissé de commentaire.DEETTA MARIE C.
I noticed that I was charged for Insurance on the trailer and I was NEVER given that option. He worked from a tent outside his building and took all my personal information inside. I would have never bought the insurance and I would like a refund. Can you do that?GEORGE M.
Le client n'a pas laissé de commentaire.ERIC JAMES B.
Le client n'a pas laissé de commentaire.DUANE DAVID J.
Le client n'a pas laissé de commentaire.LAWRENCE REGAN W.
easy accessTom P.
Le client n'a pas laissé de commentaire.KEVIN BYRON T.
Le client n'a pas laissé de commentaire.Megan H.
No improvement necessary. Fantastic service. Happy to help a customer With questions. Clean, respectful, customer oriented.GLENN CLAIR B.
No issues....love u haulLARRY WAYNE H.
You can only do business standing in the lot outside. The worker was very rude, loud, opinionated, and obstinate. We were criticized and ridiculed for reserving a unit through a customer service representative. He told us we'd have to wait until he had time to help us because gas customers coming and going held precedence, and told us that when women try to do man things, they think they know everything and rarely do the right thing. My husband had made the reservation. I had nothing to do with it. Very unprofessional and made the whole experience uncomfortable and upsetting.Katrina B.
The people at McVannels were great highly recommended.THOMAS EDWARD F.
Needs to be kinder and take care of a customer!!SHIRLEY L.
Everything was great!JAMES ALAN M.
Le client n'a pas laissé de commentaire.MICHAEL DAVID W.
Le client n'a pas laissé de commentaire.HEATH A.
Le client n'a pas laissé de commentaire.SALLY JEAN S.
Le client n'a pas laissé de commentaire.JOSHUA STEPHEN G.
Le client n'a pas laissé de commentaire.KATHLEEN ANN F.
They're great . !!LAWRENCE DANIEL D.
Place is weird. The person helping me could not stop bothering me on how I reserved online instead of just walking in. I wont be back. Ever.Mathew K.
Le client n'a pas laissé de commentaire.DOUGLAS LEE R.
Randy is good business person. Just verbalize contract even though we get a text contract so busy moving don't look at itGALE PATRICK O.
If I had to hear one more time about how everyone takes the additional insurance, I was ready to cancel my reservation!Daniel G.
Nothing to improve! He was awesome, had answers to all my questions, super friendly, a superb job! Will be going there for any of my future uhaul needs!!!SHANDA SUE S.
Dealer was very helpful and efficient.RONALD EDWARD F.
Le client n'a pas laissé de commentaire.Ken G.
Le client n'a pas laissé de commentaire.JACK DANIEL G.
Le client n'a pas laissé de commentaire.KERI JEAN B.
The staff did a fantastic job and I will highly recommend McVannels Marathon to everyone I know who need a U-Haul. Great service and equipment!Thomas B.
Le client n'a pas laissé de commentaire.CURT ROBERT H.
Brian did an incredible job making sure my needs were met. He was friendly and had the rig ready and warmed up even when I arrived early. I cannot recommend him higher, it went perfect.Andrew A.
Great location, very helpful knowledgable and friendly.JASON DAVID W.
Le client n'a pas laissé de commentaire.WILLIAM ARTHUR S.
Owner of the gas station was awesome. Had tons of a equipment and was the only place open up north on a Saturday. Will definitely deal here again!ALEXANDER JOHN R.
Nothing everything was greatNADIJAH FAITH R.
Made my move AMAZINGSharmaine K.
The gentleman was very helpful and the equipment worked greatDOUGLAS DONALD D.
Make it more mobile friendly, made my reservation online to do contract free and ended up dealing with the guy because he did not set everything up for mobile.Dakota F.
Le client n'a pas laissé de commentaire.WILLIAM ROSS N.
Le client n'a pas laissé de commentaire.DONALD D.
Very friendly and helpful..I rented the traer to ha a tractor home and I wasnt sure if it would fit on trailer and the people were just awesome and worked with me and stayed in contact every step of the way..unbelievable serviceNILESWARREN F.
Le client n'a pas laissé de commentaire.WILLIAMBRUCE O.
Excellent customer service at McVannels Marathon!!! I'm a very happy customer.KIMBERLY LYNN P.
Not available when promised. Reservation was for 8:00 AM no one there until 9:00 then had to wait for them to set up there store display before we could get rental. Called Uhaul they were no help. Will not use them again for anythingGary B.
Le client n'a pas laissé de commentaire.MATTHEW H.
Le client n'a pas laissé de commentaire.JERRY ALAN G.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.Gordon S.
Exceptional service at drop off location.Kenneth T.
Give them all Information when talking to your reps....I had no internet or mobile data. Spoke to your 1800 number. She was very nice but did not give me all the information...over billed from the total I was told. First uhaul place Gilcrest in atlanta, never open no one there. Had to drive 32 mile to Lachen. He didn't have my reservation. Because the rep booked it. Said I should have called him. 1 hour later was able to leave. Went to return and called the rep and she said take it to Locke right in lapeer so I did. No one was there, called rep again because once again no internet service and was told to just leavit there. So i did, next thing i know uhaul is charging me an additional fee because i did check it in....called rep again she said that Devinthe manager would check into this because everything is noted no internet ....stull waiting for a call back... just one hassle after another.JULIE KATHLEEN B.
Le client n'a pas laissé de commentaire.Douglas C.
Le client n'a pas laissé de commentaire.DOUGLAS PAUL G.
Le client n'a pas laissé de commentaire.DONALD ROBERT F.
Great guy. Gave me all instructions wellLARRY JON K.
Le client n'a pas laissé de commentaire.Christopher J.
Le client n'a pas laissé de commentaire.Nancyann W.
Le client n'a pas laissé de commentaire.JOHN MICHAEL K.
Le client n'a pas laissé de commentaire.Andrew H.
Le client n'a pas laissé de commentaire.Andrew H.
I would definitely recommend this location (Lachine) and plan to use it in the future. I appreciated the help and positive attitude that Brian provided in dropping off the UHaul. Thanks,Roger B.
The owner went above and beyond to deliver quality customer service, despite internet connectivity struggles due to inclement weather.JAMIE K.
It was a good experience for me. He was polite and he explained everything to me about the trailer and my responsality when returningGARY DORR H.
Le client n'a pas laissé de commentaire.michael G.
The unit did not have air conditioning. I had to have the window down the entire 1200 mile trip, and received a sun burn to my left arm. Install ac please.Thomas J.
Le client n'a pas laissé de commentaire.MARK K.
Le client n'a pas laissé de commentaire.JOELWILLIAM M.
Great customer service and extremely helpfulADAM CHRISTOPHER H.
Le client n'a pas laissé de commentaire.Mark T.
Le client n'a pas laissé de commentaire.Leonard T.
Le client n'a pas laissé de commentaire.Lydia E.
Le client n'a pas laissé de commentaire.James frank N.
Brian at McVannels Marathon/Uhaul was very helpful with our rental. He was consistent and followed through on his word (something often lost today). His thorough communication saved me time and unnecessary worry. Merci!Michael C.
Outstanding service!Alexander D.
Very polite!!Christopher S.
Le client n'a pas laissé de commentaire.Charles R.
The man who rented the trailer to me was extremely friendly and helpful. Will definitely be going there next time I need to rent anything U-Haul.Heathermarie F.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.Kraig B.
Le client n'a pas laissé de commentaire.Kraig B.
Same as above commentLaura Y.
Everything was perfect and easy. Brian went above and beyond making sure all was well. The auto transport trailer I rented was easy to use, easy to tow and handled the full size SUV I towed with no problem.Daniel H.
Le client n'a pas laissé de commentaire.Nathan D.
Real nice gentleman helped us ,thank you Jim HaasJames H.
Le service a été excellent. The attendant took the time to explain everything and demonstrate how it all worked. Very pleased with my experience with this U haul location!Daniel S.
Could not get my fairly new Samsung LG30 phone to auto bring up the camera after clicking on the button from your text message....tried several times....and the phone went to my photo gallery each time... SidSid H.
Le client n'a pas laissé de commentaire.Kevin W.