Évaluations des clients MDJ Grayson Auto Sales

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de MDJ Grayson Auto Sales

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Angel M. le

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The day I arrived to my final destination. Someone at the original location accessed my credit card without my permission. When I called to talk with them about it Stephen was extremely combative and continuously said they didn’t do it and it wasn’t their problem. The transportation agent informed me that it was indeed their location that made the unauthorized payment. I had already paid for everything in full, the day of pickup.

Jasmine M. le

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The guys that work there are so nice and helpful.

Cleyde V. le

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Make sure that the truck you reserved online one week in advance is available at the time you booked it.

Emily D. le

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Encourage doing everything online. We had to do self-drop off anyway since they were so busy.

Donald P. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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The checkin guy was friendly and the checkin girl was also friendly ??

Cynthia R. le

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Kind staff and easy to pop in and out of the shop!

Timothy B. le

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Easy and efficient drop-off!! Thanks for a Great UHAUL experience!!

dennis N. le

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Le client n'a pas laissé de commentaire.

LIZA G. le

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Le client n'a pas laissé de commentaire.

Kourtney S. le

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This was actually a really frustrating experience. The U-Haul system was down, and it took over an hour to get a rental. The owner and folks who work there were endlessly patience, kept a good face, and were very polite throughout the whole ordeal. I know they had issues all day, and were probably ten times more frustrated than me. Their resilience and kindness is why I'm giving a good rating. Major kudos to the people at this facility, and I would be happy to work with them again and recommend them to others. Major thumbs down to U-Haul though. It made me not want to work with U-Haul the company again.

Darrell H. le

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Hidden service charges gas was not in my vehicle when I got it and I was charged for gas when I returned it

mathew R. le

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Great and fast service for in-town rental. Everything went smoothly as planned

Shanchuan L. le

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Le client n'a pas laissé de commentaire.

james M. le

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Le client n'a pas laissé de commentaire.

Edward A. le

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Le client n'a pas laissé de commentaire.

Glenn D. le

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Will use again!

barry G. le

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Le client n'a pas laissé de commentaire.

Elijah O. le

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Very friendly environment. Love doing business with them!

Keith C. le

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very helpful and quick staff. Everything went smoothly and well.

Matt H. le

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Le client n'a pas laissé de commentaire.

Justin P. le

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Le client n'a pas laissé de commentaire.

Agatha M. le

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They were friendly, and quick and the paperwork was easy.

Samuel S. le

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Le client n'a pas laissé de commentaire.

Jody M. le

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Le client n'a pas laissé de commentaire.

Eric S. le

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Le client n'a pas laissé de commentaire.

Philip A. le

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The employees at the desk directed us to get our own equipment (2 Dolly’s) to put in the box truck. I just feel like that is something that should have been provided by U-Haul employees. Just minimum hospitality overall. We had to wait till she checked someone in who worked for U-Haul, that came in when our check in was already in process.

Jennifer A. le

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Nothing, this experience was so great! The mobile app check in process was very smooth and easy; it made for a quick pick up.

Thomas R. le

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I was charged for 2 gallons of gas. I filled the tank before I returned the truck. I put in a gallon of gas. I was charged for 2 gallons. I only put 6 miles on the truck....

Julian M. le

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I was in a rush because I had to move my daughters furniture in a couple hours because I had a flight to N.Y. They immediately helped me through the process and I was able to get the U-Haul in a timely manner. The manager was very knowledgeable and professional. Thank you once again for your time and consideration.

Georgia G. le

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The owner was very attentive even though he was handling a number of different clients at the same time which lengthened my process a bit. Aside from that, he was very nice and the trailer was fine.

Noco W. le

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Very helpful and friendly staff. I will definitely use this location in the future.

James W. le

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Awesome

John G. le

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Le client n'a pas laissé de commentaire.

Jeff S. le

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Le client n'a pas laissé de commentaire.

Kelsi E. le

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Le client n'a pas laissé de commentaire.

William J. le

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They were quick, courteous, and nice!

Muhammed I. le

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The truck was very dirty

Mercer P. le

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Great people to do business with. They spent the time to find the best deal for my situation and made the transaction easy. It's also very convenient and centrally equidistant from most everywhere around the city. Easy and hassle free experience.

Jessica L. le

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This was the scariest place I have ever been in my life. The uber took us to the address and there were homeless people camping on the trucks. I will never reserve again without being able to pick the location. Thank god the uber driver didn't make us get out and an employee walked down to where we were.

Carmen G. le

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Best UHaul experience I’ve ever had. The staff is fantastic and very accommodating to all your needs. Jimmy and Sean do an outstanding job of providing exceptional service and the manager goes above and beyond to help in any way possible.

Travis L. le

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Great drop off very friendly and helpful

Kathryn G. le

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Le client n'a pas laissé de commentaire.

Malkia M. le

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The customer service at MDJ Grayson Auto Sales 16286 was absolutely excellent. The team was professional, courteous, patient and accommodating. The owner paid meticulous attention to detail and set the tone for his small, efficient team. The truck was very clean inside and out. I was very impressed and would recommend them enthusiastically!

mary V. le

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Le client n'a pas laissé de commentaire.

Lauren T. le

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The employees at MDJ are fabulous! I've rented U-Hauls from them twice now - - the truck has been super-clean, smelling fabulous, gas was accurate! Also, the folks who work here are just plain nice. Just really happy and ready to help!

Quontavious J. le

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Le client n'a pas laissé de commentaire.

Jimmie J. le

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Thanks a million to the awesome staff. I never had a better experience. This was the best experience I ever had with a u haul. Will use this location again.

John H. le

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Le client n'a pas laissé de commentaire.

Adam M. le

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They were super cool and friendly! I’ll definitely go here again in the future m!

fred F. le

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The folks at the U-Haul location were very prompt and professional. There was some confusion i.r.t. the reservation. I was told our truck would be at one location but a day prior to picking up the vehicle I was told to pick it up at another location. This is NOT the fault of any of the location owners but seemed like a glitch in the reservation process. This was not a big deal as all of the locations were nearby but it was a confusing experience.

Jonathan P. le

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make sure trailers are empty, mine had a lot of gravel left in it.

Nathalie S. le

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Le client n'a pas laissé de commentaire.

Ronald B. le

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Friendly Staff and excellent customer service. Will use this location again

Frank E. le

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Le client n'a pas laissé de commentaire.

Myron Neal M. le

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Friendly! Easy process

Michael M. le

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I wouldn’t let my worst enemy rent from this location

guy T. le

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The location doesn’t seem accessible but it works. The lady helping was very helpful and I would recommend the location to anyone.

Shearon B. le

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The lock was broken so I could not lock the equipment in the back had to secure it in the cab.

Kate H. le

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Le client n'a pas laissé de commentaire.

Mercedes D. le

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Keep being the best ! Friendly and efficient service. ??

Daniel R. le

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When I arrived at my original dropoff location, someone directed me to drive down to this location because they didn’t have any space (despite the fact that I had reserved well in advance). When I arrived at this location, the parking lot was very crowded, making it very difficult to back up and park the large trailer that we had rented. Also, the staff said that unless I could get the trailer into a very small parking space, I would have to drive to ANOTHER uHaul location to drop off my trailer. After much maneuvering, I got the trailer parked, and the staff suggested I should disconnect the trailer by myself, which I had little knowledge about how to do, and the trailer does not have a jack, so I would have had to lift the very heavy trailer off the hitch by my own power. The staff did begrudgingly unhook the trailer themselves, but I definitely did not receive the customer service I expected after paying a lot of money for my rental. I would not rent from this location, and will try to avoid uHaul in general.

Benjamin M. le

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Le client n'a pas laissé de commentaire.

James B. le

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Le client n'a pas laissé de commentaire.

Alexander D. le

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Le client n'a pas laissé de commentaire.

Sidney H. le

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The straps were stuck and a ratchet didn’t work properly

David P. le

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This place was a surprise! Staff was great and good to chat with. You can't really see it from the back but the lot behind the building had a large selection. Anyone in Old 4th Ward to East Atlanta Village should use these guys!

Kristy Kiel M. le

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Great customer service. Jimmy even offered to help if my daughter and I couldn’t move a heavy item on our own. Thank you!

Erin B. le

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Le client n'a pas laissé de commentaire.

Edward H. le

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Le client n'a pas laissé de commentaire.

Adriana S. le

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The owner was overwhelmed . He did not have Enough staff to deal with his demand so there was a long wait . I told him I was going to come back for him to attach my trailer and when I returned the doors were locked . I called and he said that he would return in 5 minutes, but I waited 20.

Arielle C. le

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Le client n'a pas laissé de commentaire.

Emelia M. le

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Le client n'a pas laissé de commentaire.

Tyralynn F. le

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Le client n'a pas laissé de commentaire.

Nathaniel C. le

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The Uhaul website allowed me to book a truck starting at 8am, but this pickup site doesn't open until 11am.

Michelle T. le

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The staff was super friendly and respectful to acknowledge that we were waiting despite an indecisive customer ahead of us.

Jarred S. le

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There is not ideal communication between the equipment add-ons available for rent between the Uhaul website and third party facility. I had scheduled to pick up two utility dollies however the branch did not have any in stock. I ended up needed to call a friend to get dollies for use. (I was not charged the equipment fee as it was removed from my bill).

STEPHEN L. le

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when you make a reservation make sure when people get there they can honor the commitment and telling customers where sorry, I don't have a truck. this experience was horrible.

Robert W. le

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Le client n'a pas laissé de commentaire.

Elisha H. le

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Le client n'a pas laissé de commentaire.

Crystal D. le

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Le client n'a pas laissé de commentaire.

George H. le

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Derrick was very helpful and professional! Great experience!

Marshall T. le

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Le client n'a pas laissé de commentaire.

William R. le

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Everyone was very friendly.

wyrick W. le

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I This experience was the complete opposite of what I expected! At first I thought they didn’t have my truck because I didn’t see it out front! I didn’t know they had a whole area in the back hidden from view with huge trucks lots of trucks! Although the U-Haul agent Derek was there by himself he was multitasking and had me out of there in a flash it was crowded but Derrick works so fast and multitask so well I was out of there in 12 minutes! The U-Haul agent was so kind And caring! He even asked since were just moving to town if we had employment and was willing to try to help me find employment if I didn’t have a job !! Made me feel welcomed to Atlanta! ! Great job Uhaul !!!!!!

Eric K. le

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Le client n'a pas laissé de commentaire.

Daniel J. le

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Thanks for taking care of me on short notice.

Jewel K. le

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Le client n'a pas laissé de commentaire.

Venkatesan S. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Very easy! However, the phone unlock feature did not work. You're better off going into the office.

Larry H. le

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Only negative to say is on the van itself... not much room on driver's side for feet/legs. Also, it didn't have an electric plugin for phone charging. Everything else...jammin.

Veronica S. le

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Le client n'a pas laissé de commentaire.

Lisa R. le

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Shekia was awesome and resourceful! Very helpful and she really cared! Derrick was good too but they are a great team! Fast processing me out even though it was very busy in there! This is the best uhaul rental place ever!

Robert F. le

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Le client n'a pas laissé de commentaire.

Carlos R. le

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Le client n'a pas laissé de commentaire.

Nishant C. le

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Horrible, truck was not inspected prior to pick up, side view mirrors NOT WORKING, they were both hot glued on and would not stay in place rendering them useless. Tire was completely BALD, resulted in tire popping on the highway, was pulled over for 3+ hours in Florida heat with temperatures at 97 degrees. Resulted in me missing my arrival time which meant my leasing office closed so was forced to get a hotel and pay extra money for food, lose out on my payment for a company I had gotten to unload my truck as they could not come the next day. Worst truck rental service from U-HAUL ever.

Andrew C. le

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Le client n'a pas laissé de commentaire.

Jennifer L. le

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Le client n'a pas laissé de commentaire.

james C. le

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Le client n'a pas laissé de commentaire.