Le client n'a pas laissé de commentaire.Crystal S.
Customer Reviews for Medford Autocare
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Medford, OR 97504
(1/2 mile North of Wal-Mart on Hwy 62)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Airica C.
The guys there were great! We thought our tires were low, so they checked them all to be sure.MICHAEL P.
Le client n'a pas laissé de commentaire.STEPHEN R.
I used a drop hitch on my truck to tow the trailer I rented from Uhaul. I told the technician I have a 6 inch lift so I attached the 5,5â€ drop hitch. Your technician took one look and said it was fine. Later that afternoon I bottomed out going over a cattle guard and almost crashed and died when my trailer became detached while driving.JACKSON PHILLIP C.
Great experience, thank you !!!Vicki B.
Le client n'a pas laissé de commentaire.Melissa M.
very helpfull people at this location. they are the bestDOUGLAS D.
Le client n'a pas laissé de commentaire.Christine A.
Le client n'a pas laissé de commentaire.Reuben W.
REALLY OLD TRAILER!!! VERY NOISY AND BUMPY RIDING BEFORE LOADING.Joan P.
Le client n'a pas laissé de commentaire.Louring B.
Le client n'a pas laissé de commentaire.Kassidy S.
Le client n'a pas laissé de commentaire.Robert F.
Le client n'a pas laissé de commentaire.Randall C.
Great experience - thanks!Julian C.
Nice place, owner was helpful...Mark F.
A/C didn't work. Low tire pressure indicator light was on. And you guys still have not responded to my email regarding an invalid erroneous 14 $charge on my receipt.Brandon Y.
Le client n'a pas laissé de commentaire.Teresa L.
Le client n'a pas laissé de commentaire.diana M.
Nothing. It was a great experience and I will rent from here again for sure! ThanksJulian C.
A night and day difference between the pickup and dropoff locations, the friendliness, helpfulness, and overall customer service was spot on. I would highly recommend this location to anyone.Richard B.
Le client n'a pas laissé de commentaire.Juan H.
Le client n'a pas laissé de commentaire.Justin M.
Le client n'a pas laissé de commentaire.ROBERT W.
Le client n'a pas laissé de commentaire.Kerrill S.
Always a great experience. A great place to do businessMike S.
Le client n'a pas laissé de commentaire.Gary M.
I've used Medford Auto Care several times and they are always professional and very helpful.Mike S.
Lower ratesDon W.
Excellent customer service! Very happy.Johanna W.
Very professional service at this location. MerciMICHAEL P H.
This was fortunately the best part of the whole experience considering all the other issues not related to drop off. At least it ended very well.Glenn T.
I was at the rental place on time (1pm) and had to wait in line for 30 minutes, which I did not mind. However, my rental start time should have started when I was actually given the keys and signed the paperwork. Especially since I was 30 minutes late dropping off, you would think there would be a grace period and not be charged a full day.Linda B.
Le client n'a pas laissé de commentaire.Charles F.
Very friendly and helpful. Quick drop off process. Would definitely recommend to others.JILL B.
Le client n'a pas laissé de commentaire.Teresa B.
Le client n'a pas laissé de commentaire.Derby M.
Only had room for trailers (unless there was more space out back or to side I missed)josh T.
Le client n'a pas laissé de commentaire.Harmon L.
They had no record of me dropping the trailer off at that location! Even though I had indicated that to be the drop off location from the very beginning! Had they not accepted the trailer, it would have made things extremely difficult for me. I blame UHaul.LENNON G.
Couldn't have found a better place to pickup. Owner was fantastic! Fortement recommandé!GORDON SAMUEL P.
Jody was great! When we dropped of the gentleman that took the keys from us was also very nice. The only bummer was the smell. The person before us moved marijuana and cleaned it pretty well, but the nice smell wore off after a bit and some of our stuff was left smelling like pot. No fault of the uhaul folks as they had made them re-clean prior to us using it, just a bummer.Amanda L.
Le client n'a pas laissé de commentaire.Harlan W.
Le client n'a pas laissé de commentaire.Tanner A.
Next time I won't do the online check-in since I ended up having to give a lot of the information again at the pick up location. I also had to convince the proprietor that I had already paid for the rental during the online check-in process. I had to log into my Discover account to show him that the charge was already pending on my card.Gary F.
I think everything went well and the service person was informative and professional.KEITH M S.
Le client n'a pas laissé de commentaire.DANNY JOE F.
The gentleman was very helpful and friendlycarol O.
The owner appeared to be a Q-anon believer...DAVID S.
Le client n'a pas laissé de commentaire.Michelle M.
Remove the Trump-Pense poster from the showroom window. I'm extremely anti-Trump and it's offensive to me to have a business I frequent push their political views with their customers. I expect a U-Haul location to be politically neutralGeoff W.
Explained I was renting for a few hours and would return the same day. Store closed over two hour early and did not contact me with updated drop off instructions. I left the truck but had nowhere to leave the keys and could not reach anyone by phone. I was forced to make a second trip the following day to drop off the keys. Instead of an apology I was yelled and cursed at for suggesting they should have contacted me due to the early closure. Worst customer service I've ever experienced. I actually think the man might be mentally unstable. Very scary.Joshua B.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.rick D.
Le client n'a pas laissé de commentaire.robert C.
Very friendly. Answered every question I had.Donald T.
The truck pulled to the right, suspect it needs a alignment, which gets tiring during a long drive. Other than that the truck ran fineROBIN L.
Le client n'a pas laissé de commentaire.BERT S.
Every thing was great.BERT S.
Le client n'a pas laissé de commentaire.CHARLES D.
Le client n'a pas laissé de commentaire.Brett B.
Le client n'a pas laissé de commentaire.Cindy W.
Friendly individual and a no-hassle experience.Calvin W.
Le client n'a pas laissé de commentaire.Jonathan E.
Very helpful.Deborah A.
Great experience. Staff was very friendly and welcomingCharles Leroy Jr F.
Le client n'a pas laissé de commentaire.Carolyn T.
Le client n'a pas laissé de commentaire.Nick H.
Le client n'a pas laissé de commentaire.Luke H.
Great company and owner! Thank you for your help!William H.
Quick, easy serviceDaniel S.
Everything well as expected. I was welcomed with a warm friendly greeting. Made prior reservations, paperwork was swift and accurate. Thank you U-Haul.Ed B.
Medford Uhaul was amazing and Jody went above and beyond to helpJody S.
Le client n'a pas laissé de commentaire.Troy G.
Le client n'a pas laissé de commentaire.David G.
Not great customer serviceGregg K.
Nothing, Mark and Jodie were amazing in their customer service.Charles F.
Maintain your service keep your serviceJohn W.
Le client n'a pas laissé de commentaire.Roger D.
Le client n'a pas laissé de commentaire.Anthony K.
IDKKeith D H.
No improvements needed. Friendly, knowledgeable, helpful, skillful. Excellent experience. Will use again when I need to rent a trailer.Yonti K.
Transaction and experience was perfect, great team!Cary Z.
The truck completely smelled like hemp in the storage area and in the cab. We were also charged for more miles and we actually drove but because it was only about 10 miles it wasn't worth my effort to try to get a reimbursement.Ryan M.
Le client n'a pas laissé de commentaire.Martha D.
Courteous and helpfulDonald B.
Le client n'a pas laissé de commentaire.Carol J.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.DENNIS D.
Le client n'a pas laissé de commentaire.Charles S.
The staff set me up and were very helpful..definitely recommenddaniel B.
Le client n'a pas laissé de commentaire.David B.
The representative was both professional, friendly and knowledgeable. Job well done.Richard S.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.JESSE G.
Rented an auto carrier. When the agent attached it to our 26' Uhaul truck he did not tighten the ball and when we drove the car onto the carrier it came off the hitch. He also failed to attach the rest tie down chain and the car shifted after driving over rough highway.Jay M.
Le client n'a pas laissé de commentaire.Joseph M.
Other locations in the Medford/Eagle Point area are better suited to provide the customer service and equipment that regular U-haul customers are used to. I was sent to this location at the last minute.Michael J.
Nice person, very helpful and kindMarlon C.