I've used this location twice, the only gripe I have is with the fuel return. On both times that I have rented the truck I have been socked with a fuel charge. I drove the truck 5 miles to my destination to move my 20foot trailer three spaces over. I can't imagine the truck used two gallons of fuel to do that. I also put one gallon of my own gas in at a gas station!!! So not only do I put a gallon of my own fuel in, I am also paying a higher priced two additional gallons from UHAUL. So this truck rental becomes a $52 rental after paying for the insurance? Other than that, everything else was fine…please fix this issue. Merci.
Sean S.
Medford Autocare
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Medford, OR 97504
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This was not the first drop-off place. We had a big problem with this. The original drop-off place told me that we were not scheduled to leave our trailer there. At that time I didn't have the original paper with me so I couldn't tell what. We were told to go to a second location. They simple said they didn't have space for us. We asked for help to at least unload my car from the trailer. Only got help to take the straps out. It was very difficult to put my car down. I know it is private property and they are not supposed to help with that but basic decency says the opposite. Then we call 800gohual. The person on the line couldn't say which place to go. They sent us to a wrong place after telling us to stay on the first one that rejected us. This person on the phone finally got the final place to drop-off. The guy there was fine but if you're running a business let me tell you that you should not display political affiliation on your work space for everyone to see. I have nothing bad to say about the last location except that it took forever. I can say that I won't be using uhaul for my next move even if you are the cheapest of all.
juan G.Wonderful place. Folks in there are awesome. Highly recommend!
Jacklyn M.App check in was very frustrating. In order to do mobile check in they want you verified. However they have a picture of license and a selfie so the fact that they either have to call someone, request a passport, lease agreement etc is ridiculous
Emily M.Very helpful
adam J.