Le client n'a pas laissé de commentaire.
robert S.
Customer Reviews for Medford Autocare
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Got charged an extra 260 and only realized that because of an email
EVAN JAMES R.Very accommodating!!
Malcolm H.The gentleman in this office were LIFESAVERS! I ended up needing to keep the uhaul a few extra days and it took less than a minute for them to get that set up for me.
Shaina H.The guys there were great! We thought our tires were low, so they checked them all to be sure.
MICHAEL P.I used a drop hitch on my truck to tow the trailer I rented from Uhaul. I told the technician I have a 6 inch lift so I attached the 5,5†drop hitch. Your technician took one look and said it was fine. Later that afternoon I bottomed out going over a cattle guard and almost crashed and died when my trailer became detached while driving.
JACKSON PHILLIP C.Great experience, thank you !!!
Vicki B.very helpfull people at this location. they are the best
DOUGLAS D.REALLY OLD TRAILER!!! VERY NOISY AND BUMPY RIDING BEFORE LOADING.
Joan P.Great experience - thanks!
Julian C.Nice place, owner was helpful...
Mark F.A/C didn't work. Low tire pressure indicator light was on. And you guys still have not responded to my email regarding an invalid erroneous 14 $charge on my receipt.
Brandon Y.Nothing. It was a great experience and I will rent from here again for sure! Thanks
Julian C.A night and day difference between the pickup and dropoff locations, the friendliness, helpfulness, and overall customer service was spot on. I would highly recommend this location to anyone.
Richard B.Always a great experience. A great place to do business
Mike S.I've used Medford Auto Care several times and they are always professional and very helpful.
Mike S.Lower rates
Don W.Excellent customer service! Very happy.
Johanna W.Very professional service at this location. Merci
MICHAEL P H.This was fortunately the best part of the whole experience considering all the other issues not related to drop off. At least it ended very well.
Glenn T.I was at the rental place on time (1pm) and had to wait in line for 30 minutes, which I did not mind. However, my rental start time should have started when I was actually given the keys and signed the paperwork. Especially since I was 30 minutes late dropping off, you would think there would be a grace period and not be charged a full day.
Linda B.Very friendly and helpful. Quick drop off process. Would definitely recommend to others.
JILL B.Only had room for trailers (unless there was more space out back or to side I missed)
josh T.They had no record of me dropping the trailer off at that location! Even though I had indicated that to be the drop off location from the very beginning! Had they not accepted the trailer, it would have made things extremely difficult for me. I blame UHaul.
LENNON G.Couldn't have found a better place to pickup. Owner was fantastic! Fortement recommandé!
GORDON SAMUEL P.Jody was great! When we dropped of the gentleman that took the keys from us was also very nice. The only bummer was the smell. The person before us moved marijuana and cleaned it pretty well, but the nice smell wore off after a bit and some of our stuff was left smelling like pot. No fault of the uhaul folks as they had made them re-clean prior to us using it, just a bummer.
Amanda L.Next time I won't do the online check-in since I ended up having to give a lot of the information again at the pick up location. I also had to convince the proprietor that I had already paid for the rental during the online check-in process. I had to log into my Discover account to show him that the charge was already pending on my card.
Gary F.I think everything went well and the service person was informative and professional.
KEITH M S.The gentleman was very helpful and friendly
carol O.The owner appeared to be a Q-anon believer...
DAVID S.Remove the Trump-Pense poster from the showroom window. I'm extremely anti-Trump and it's offensive to me to have a business I frequent push their political views with their customers. I expect a U-Haul location to be politically neutral
Geoff W.Explained I was renting for a few hours and would return the same day. Store closed over two hour early and did not contact me with updated drop off instructions. I left the truck but had nowhere to leave the keys and could not reach anyone by phone. I was forced to make a second trip the following day to drop off the keys. Instead of an apology I was yelled and cursed at for suggesting they should have contacted me due to the early closure. Worst customer service I've ever experienced. I actually think the man might be mentally unstable. Very scary.
Joshua B.Very friendly. Answered every question I had.
Donald T.The truck pulled to the right, suspect it needs a alignment, which gets tiring during a long drive. Other than that the truck ran fine
ROBIN L.Every thing was great.
BERT S.Friendly individual and a no-hassle experience.
Calvin W.Very helpful.
Deborah A.Great experience. Staff was very friendly and welcoming
Charles Leroy Jr F.Great company and owner! Thank you for your help!
William H.Quick, easy service
Daniel S.Everything well as expected. I was welcomed with a warm friendly greeting. Made prior reservations, paperwork was swift and accurate. Thank you U-Haul.
Ed B.Medford Uhaul was amazing and Jody went above and beyond to help
Jody S.Not great customer service
Gregg K.Nothing, Mark and Jodie were amazing in their customer service.
Charles F.Maintain your service keep your service
John W.IDK
Keith D H.No improvements needed. Friendly, knowledgeable, helpful, skillful. Excellent experience. Will use again when I need to rent a trailer.
Yonti K.Transaction and experience was perfect, great team!
Cary Z.The truck completely smelled like hemp in the storage area and in the cab. We were also charged for more miles and we actually drove but because it was only about 10 miles it wasn't worth my effort to try to get a reimbursement.
Ryan M.Courteous and helpful
Donald B.The staff set me up and were very helpful..definitely recommend
daniel B.