Customer Reviews for Medinas Tires & Wheels
(Concessionnaire U-Haul dans le voisinage)

412 évaluations

5434 W Shaw Av   Fresno, CA 93722
(@ Hwy 99)

(559) 274-1912

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(559) 274-1912

5434 W Shaw Av
Fresno, CA 93722
(@ Hwy 99)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Too cramped to be a rental place, but the people were nice.

Douglas S. 
Évaluation :
5

The young lady who helped me was awesome!! She was quick and professional!!! No complaints here!☺️

ESPERANZA C. 
Évaluation :
2

I reserved at Bullard and Blackstone for a specific time slot to drop off at 5:30. Not only was my location changed but upon arriving at the pick up location it seems like four businesses all rolled into one and not a very safe area. I was only informed at pick up that the location closed it's gates at 4:50 and I had to make special arrangements to drop it off Monday morning. This was a massive inconvenienced considering our work schedules.

MARIA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa J. 
Évaluation :
5

Customer service great. I made a mistake and they help me fix it, instead of just saying too bad it's your mistake. Also, was treated as a customer, meaning equal exchange of service, you provide the equipment and I pay you for it. At other places, where mug shots are taken, and questions such as what are you doing with it, and give us all the places where you hang out. It makes the customer feel they should be grateful that uhaul gave them permission and not an equal exchange of services.

NORMAN E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andrew R. 
Évaluation :
5

It doesn't look like much when you drive by, but the staff are friendly, accommodating, and the vehicle was ready and working perfectly.

GRAYSON A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Francisco M. 
Évaluation :
1

The location was supposed to be open until 5:30, but was closed at 3:30. The gate was locked and there was no sign or number to call except the general uhaul customer service number. Had to be on hold for over 45 minutes before the customer service rep was able to find me a location to drop it off at. Wasted over an hour of moving day.

Nhut T. 
Évaluation :
5

Great experience would rent from them again!

NICOLE N. 
Évaluation :
5

Excellent service

Trina P. 
Évaluation :
2

Same thing. I am only paying to have a well maintained truck that works. I don't care the location looked kind of life a automotive shop/tire shop/junk yard.

Hollie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arogeanae B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rex L. 
Évaluation :
5

Nice

SAHB S. 
Évaluation :
5

Staff were very customer oriented and there to help with suggestions to make your plans work. Thank you.ðŸ¤-

DALE M. 
Évaluation :
4

Have the truck available for pickup where promised, not 40 miles away.

William J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
3

Solid, prompt friendly service. Nice people. Physical plant not great but the people make up for that.

Alan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
5

Always friendly and welcoming

DAIZELL O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LELAND S. 
Évaluation :
3

On my way to Fresno, I was called to drop off my unit to a different location. I choose the original drop-off location because I was moving thing into my storage unit at that location. After 22 hours of driving, I had to drive longer in the opposite direction for me to drop off my truck. It would be nice to avoid this type of inconvenience.

GUADALUPE D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lashawn T. 
Évaluation :
4

Our original location on Ventura ave did not communicate the change of location to us at all. We had a 7 am a reservation and when we arrived they informed us of the change and we had a tight schedule due to the new apt location. The new location did not open till 9 am and the truck wasn't filled up to Full. We got penalized extra at our apt since it's on a busy street and they got a permit for us within a time frame to park the truck. We were late due to a delay within the UHAUL in fresno. We were not communicated at all and we ended up paying more.

Gardenia Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAREN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward C. 
Évaluation :
4

A mileage rate of 1,09 cents a mile is way too excessive. Bring down to 0,79 cents

WALTER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUAN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTINA M. 
Évaluation :
3

It is a very difficult location to get in and out of. The employees were really nice and helpful. Truck was clean. Tires were really worn and windshield wipers didn't work very good.

Janet F. 
Évaluation :
2

The service person was well mannered but not as accommodating as he could have been. My Uhaul pick up was 1pm but person came at 1:45 and I could not leave until 1:53pm. I requested the day I made appointment if vehicle is not there please let me know so I can get another Uhaul elsewhere but no notification. I returned the vehicle with more gas but over by some miles. You think with my inconvenience of being late to where I needed to be they would have made adjustments but they did not care. Lesson learned! Sanitation was not good during COVID-19 no workers with masks but all huddled together. Hopefully live together. Then no washing hands or sanitizing after dealing with cars so my paperwork is dirty. I cleaned the vehicle myself cause they were going to let me take it as soon as customer arrived without sanitizing the inside. Thought that was a policy during COVID. Other Uhaul rate hourly is a little cheaper so this would be last resort. Wish them well at the end of the day but disappointing experience.

LETOYA C. 
Évaluation :
5

Customer service was kind and he was handsome! Very helpful and professional.

cindy P. 
Évaluation :
4

Place was great my only issue was they don't follow covid guidelines they have a sign up to wear mask but every customer there outside and inside did not have a mask on 2 workers had mask and the other worker didn't so they should be forcing there employees and customer to wear a mask

Tiffeny P. 
Évaluation :
5

Very cordial and helpful

JOHN M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MANUEL S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

adrian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELIPE Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABRAHAM B. 
Évaluation :
3

Biggest problem with the location is where it is located. It is fenced and there is not a good drop-off location after hours, nor is there a good place to leave a vehicle while using the u-haul. These are all things that can be worked around, but it adds challenge to an already challenging move. The staff on site was very helpful.

Jeff H. 
Évaluation :
3

Clean the trucks. The front windshield was filthy and the truck had not been washed

marsha J. 
Évaluation :
2

Too small of a lot Long wait, attendant was doing too many things Dog feces on ground around back of truck

BRETT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESLIE A. 
Évaluation :
5

Have one person dedicated to the processing of u-haul equipment, no order jobs such as changing tires, or other mechanical work which can be destracting.

Ruben M. 
Évaluation :
5

The new truck was a peasant experience.

Walter M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESUS A. 
Évaluation :
5

This location was 30 minutes from my home and I was charged extra mileage.

Stacey C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andres E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Decole P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lutrina B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Joel P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Riley S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AURELIANO A. 
Évaluation :
1

By mistake I put extra gas Nd they give me no money back , they just give me laughter on me ,, I drive 12 miles only Nd put gas 25 doller Nd look like they took my kids meal ????

Amandeep S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davis S. 
Évaluation :
2

Windshield was so dirty on the inside as well the outside that it made it hard to see when driving after dark.

LAURA D. 
Évaluation :
5

Treated with respect and professionalism, thank you

George R. 
Évaluation :
5

Nice job U-HAUL

Harjit K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramzy S. 
Évaluation :
5

Windows could have been cleaned

jackie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben P. 
Évaluation :
3

Reserved online for Sunday. Good thing I called Medina's to confirm because I was then informed that they weren't open on Sundays. I was told I could pick up a truck Saturday between 4:30-5:00, so I did appreciate that. I was told to return the truck to Medina's at 8:00 a.m. Monday because they were closed on Sundays. When we arrived, the place was locked up. I called and was told to take it to the nearest U-Haul place. My son was late to work.

JENNA J. 
Évaluation :
3

Very crowded parking but the individual providing service was very polite and helpful.

Rickie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan W. 
Évaluation :
4

His Uhaul software was having issues. Not on his end, seems to be a uhaul issue. He was polite and a good guy.

Edward H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daisy E. 
Évaluation :
3

This location is at a tire store and is a small property. The lot seemed crowded, but the customer service was excellent. Mr. Medina took his Time to help me through a couple of issues about turning in the truck and furniture pads. Overall I would do business with them anytime, it's just too bad they don't have a better property to work from.

Darrel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon G. 
Évaluation :
5

My experience was better than what I expected and actually kind of fun. If I'm in the area I will be going here first for a uhaul rental. Service was amazing.

Samuel A. 
Évaluation :
5

Nothing people were very professional and helpful.

RAYNALDO P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anissa J. 
Évaluation :
1

Very disappointed. First I had to go to Fresno to get the trailer. Then tried returning the trailer in my town an had a difficult time.. an your agent was rude. I have rented from u guys several times. This time I I dealt with a person that was less than satisfactory . convenience is important to us and I hope we can do business in the future.

Jennifer N. 
Évaluation :
1

That manager en fresno California in Shaw ave , he is a liar we are supposed to rent X 24 hours and we charge 12 hours for the same extra money ,I would never recommend this service ??

James M. 
Évaluation :
5

very small area to drop off.

Roger H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEANINE Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Denise M. 
Évaluation :
5

Merci.

alvaro M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry M. 
Évaluation :
4

engine light on

Susan V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

janell M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL J. 
Évaluation :
4

Service was fast, yet thorough and friendly. Truck was clean, as described and easy to drive.

Melacy L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sukhwinder S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John and Amanda C. 
Évaluation :
4

You guys are over priced! You should bring the price down on the mileage or set flat rates.

Brad H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

duane I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly R. 
Évaluation :
5

Nothing you imbeciles!

Steven C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alphonso R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BLANE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Armando H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W. 
Non les évaluations ont été soumises pour cet établissement.

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